They always get part of your order wrong. Fries were cold today and under seasoned. They were out of all 4 kinds of Baja Blast and the vanilla freeze was “broken” but you could see they never installed it in the first place. Got a spicy and a non spicy quesorito and they didn’t label which one was which. They never start working on your online order until you actually get to the restaurant. This Taco Bell sucks.
Atmosphere: 3
Food: 2
Service: 1
Beka Carell
Everything was good they just forgot the sauce
Atmosphere: 4
Food: 4
Service: 4
Hannah
Horrible, they messed up my delivery order so I went in the next time. When I went in their AI was detrimental resulting in every order took 15- 20 minutes. It could only manage one order per person, so since I had two orders it was a very unpleasant 40 minutes I’ll never get back.
Anamika Downs
i paid extra for steak for my taco and literally got 2 pieces and half the quesadilla was filled but otherwise fire and idk what was in the quesadilla but fs lost my appetite
Atmosphere: 3
Food: 1
Service: 3
Lyra
If yall are fasting just come here they got the perfect amount
Atmosphere: 3
Food: 1
Service: 3
Ashley Perssico
Let me start by saying that I’ve been going to this Taco Bell location for a year now and have had great experiences up until yesterday. I placed an order on the Taco Bell app at 8:33 pm. I got to the drive thru at 8:43 pm and there were five cars between me and the speaker. No one in the parking spots could leave because of the drive thru line. I sat there for 55 minutes and the only reason I moved up at all was because people in front of me gave up and left. I’m not sure if there was only one employee inside or what, but he locked the doors to get inside, never once spoke through the drive thru speaker, and actively avoided eye contact with every person who drive up to, or walked up to, the drive thru window. I eventually decided to cut my losses and left without my food, as did several other people who had ordered ahead. It was the wildest experience I’ve ever had at a drive thru… not sure I’ll be going back to this location again after this and really frustrated that now I’ll have to fight with Taco Bell to get my money and rewards back.
Who is the manager at this location? I went in Saturday night and there was ONE person working on the line making food. Until someone finally came in at 8. Do better Taco Bell, these employees are humans not your slaves. They make you money do better and staff your store correctly. Absolutely pathetic behavior. You should be grateful that employee didn’t leave you high and dry. Do better.
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Soft Taco
Larry Boucher
This TB is the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean Burrito
Kathleen Taylor
I ordered a build your own lux box and ordered the Chalupa Supreme with no sour cream because I am allergic, yet they gave me sour cream. I did not notice because the bag receipt said no sour cream. I bit in and less than two minutes later I was having allergic reaction. I ended up taking medication and headed to hospital. My husband went back to Taco Bell who proceeded to blow it off and the male night manager laughed and told him here are a few coupons come back and we will replace it. The point isn't free food. How about concern for the person you could have killed. How about an apology and a follow-up. I would suggest Leominster or Nashua before the Ayer location!!
Atmosphere: 3
Food: 1
Service: 1
Br Uh
Erika is slow, miserable and lacks any type of decency including for herself.
Literally the worst Taco Bell I have ever been to. I don’t think they’ve ever not messed up my order. Ordering a “veggie meal” and every time they put meat in… literally the dumbest thing to do. Not recommended at all
Atmosphere: 3
Food: 1
Service: 1
Ace Boogiez
They are very slow cooking and getting orders ready for the customer. They are always talking to each other or just sitting down or even sitting at the back near the drive through window
Atmosphere: 3
Food: 2
Service: 1
Russell Pszenny
Employees are really obnoxious. All out at the tables sitting on the tables. Being obnoxious loud. Who’s running this zoo. They just look at you. No greetings. Acting like it’s a hangout. Very uncomfortable.
Atmosphere: 1
Food: 1
Service: 1
Zach Daigs
If you want to pay full price for half of a burrito this is your spot. I hate leaving reviews, but whenever I’ve gone here for lunch I receive a poorly made and/or undersized meals. I’m not trying to act like Taco Bell is quality food, but this location is an actual scam.
They always get part of your order wrong. Fries were cold today and under seasoned. They were out of all 4 kinds of Baja Blast and the vanilla freeze was “broken” but you could see they never installed it in the first place. Got a spicy and a non spicy quesorito and they didn’t label which one was which. They never start working on your online order until you actually get to the restaurant. This Taco Bell sucks.
Atmosphere: 3
Food: 2
Service: 1
Everything was good they just forgot the sauce
Atmosphere: 4
Food: 4
Service: 4
Horrible, they messed up my delivery order so I went in the next time. When I went in their AI was detrimental resulting in every order took 15- 20 minutes. It could only manage one order per person, so since I had two orders it was a very unpleasant 40 minutes I’ll never get back.
i paid extra for steak for my taco and literally got 2 pieces and half the quesadilla was filled but otherwise fire and idk what was in the quesadilla but fs lost my appetite
Atmosphere: 3
Food: 1
Service: 3
If yall are fasting just come here they got the perfect amount
Atmosphere: 3
Food: 1
Service: 3
Let me start by saying that I’ve been going to this Taco Bell location for a year now and have had great experiences up until yesterday. I placed an order on the Taco Bell app at 8:33 pm. I got to the drive thru at 8:43 pm and there were five cars between me and the speaker. No one in the parking spots could leave because of the drive thru line. I sat there for 55 minutes and the only reason I moved up at all was because people in front of me gave up and left. I’m not sure if there was only one employee inside or what, but he locked the doors to get inside, never once spoke through the drive thru speaker, and actively avoided eye contact with every person who drive up to, or walked up to, the drive thru window. I eventually decided to cut my losses and left without my food, as did several other people who had ordered ahead. It was the wildest experience I’ve ever had at a drive thru… not sure I’ll be going back to this location again after this and really frustrated that now I’ll have to fight with Taco Bell to get my money and rewards back.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Bean Burrito, Crunchwrap Supreme, Mtn Dew Baja Blast Freeze
Who is the manager at this location? I went in Saturday night and there was ONE person working on the line making food. Until someone finally came in at 8. Do better Taco Bell, these employees are humans not your slaves. They make you money do better and staff your store correctly. Absolutely pathetic behavior. You should be grateful that employee didn’t leave you high and dry. Do better.
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Soft Taco
This TB is the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean Burrito
I ordered a build your own lux box and ordered the Chalupa Supreme with no sour cream because I am allergic, yet they gave me sour cream. I did not notice because the bag receipt said no sour cream. I bit in and less than two minutes later I was having allergic reaction. I ended up taking medication and headed to hospital. My husband went back to Taco Bell who proceeded to blow it off and the male night manager laughed and told him here are a few coupons come back and we will replace it. The point isn't free food. How about concern for the person you could have killed. How about an apology and a follow-up. I would suggest Leominster or Nashua before the Ayer location!!
Atmosphere: 3
Food: 1
Service: 1
Erika is slow, miserable and lacks any type of decency including for herself.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fast hot delicious taco bell
Atmosphere: 5
Food: 5
Service: 5
Literally the worst Taco Bell I have ever been to. I don’t think they’ve ever not messed up my order. Ordering a “veggie meal” and every time they put meat in… literally the dumbest thing to do. Not recommended at all
Atmosphere: 3
Food: 1
Service: 1
They are very slow cooking and getting orders ready for the customer. They are always talking to each other or just sitting down or even sitting at the back near the drive through window
Atmosphere: 3
Food: 2
Service: 1
Employees are really obnoxious. All out at the tables sitting on the tables. Being obnoxious loud. Who’s running this zoo. They just look at you. No greetings. Acting like it’s a hangout. Very uncomfortable.
Atmosphere: 1
Food: 1
Service: 1
If you want to pay full price for half of a burrito this is your spot. I hate leaving reviews, but whenever I’ve gone here for lunch I receive a poorly made and/or undersized meals. I’m not trying to act like Taco Bell is quality food, but this location is an actual scam.
Atmosphere: 1
Food: 1
Service: 1
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