I am a daily patron here often times twice a day. There has been a decline in service offered on recent weeks. My order for an iced coffee was served as an iced tea. Upon making the correction, the young man advised me to speak up next time. Given my inherently loud voice, this is something I don't ever hear.
Everyone has a bad day. I get it. Taking a break to get a coffee should be a pleasure and when it turns into a task then what is the point. I will be taking a pass on future visits. I have a Keurig. Later
Lauren
Got some coffee at 9:30 am and it tasted so old it was a struggle to keep the sip down. Incorrectly made after multiple attempts to give my order as well. Forgot my hash browns and my bagel was burnt. Don’t see myself going back to pay for trash tbh.
Shawn an Ashley
Yummy coffee!
Amelia C
Omg do not use the bathroom. No soap, clogged sink, no toilet paper and the holder is broken anyway so I don’t know there has been any in there for a while…. Everything is nasty. Then they made me the wrong item. I took it as I just wanted to get the hell out and not wait for it to be corrected. You don’t need coffee that bad. Keep driving.
Temari Naara
Someone needs to look into the manager at this location she’s horrible to her employees I was there earlier today and she was screaming at two of her employees not even trying to listen to what they were trying to say. I would understand if they were doing something wrong but from what I could see they were doing what she asked. It’s always like this, she makes it really uncomfortable to be there.
Atmosphere: 1
Food: 1
Service: 1
Holly Kronoff
Today I got a $6 meal deal + a wrap with avocado + a plastic knife. In the past, they never remember the knife. They were busy and asked me to pull up and wait which is fine I’ve worked at dunks before I get it. When I got my stuff I check to make sure the knife is there… it’s not :( I go back in to get it. I go to work. Get to work and realize the hash browns for my meal deal wasn’t in there😭😭😭 disappointed
Atmosphere: 5
Food: 5
Service: 3
Gary Goyette
Best place in Gardner for a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
propagating hippie
multiple times drive through woman is rude and sarcastic because she forgot to give you a straw etc very unprofessional 6/22/2024
Atmosphere: 2
Food: 3
Service: 2
Shannon Caponigro
Val need to retire. Honestly thê worst management i’ve seen. The foods always wrong compared to my order and i have never had a god coffee from here. the employees just don’t care. hate it here
Ordered through the drive through , the girl who took my order had no personality clearly didn’t want to be there, I ordered 2 large strawberry dragon fruit refreshers with light ice and extra flavor, when I finally got to the window I sat there for 5 minutes with no one coming to the window to serve me , my drinks were sitting on the counter, when I finally got served the girl could care less to say 2 words to me , then I got my drinks and I didn’t get what I ordered, I ordered my drinks with green tea and got them with water and no extra flavor, if they didn’t have green tea I would have understood that and ordered something different but they never told me and handed me the drinks without ever telling me ! Poor customer service and care!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Dunkin' Refreshers
Andrew Morrison
Absurd wait for 2 medium hot coffees. Orders are wrong half the time. Drive to the next one.
I am a daily patron here often times twice a day. There has been a decline in service offered on recent weeks. My order for an iced coffee was served as an iced tea. Upon making the correction, the young man advised me to speak up next time. Given my inherently loud voice, this is something I don't ever hear.
Everyone has a bad day. I get it. Taking a break to get a coffee should be a pleasure and when it turns into a task then what is the point. I will be taking a pass on future visits. I have a Keurig. Later
Got some coffee at 9:30 am and it tasted so old it was a struggle to keep the sip down. Incorrectly made after multiple attempts to give my order as well. Forgot my hash browns and my bagel was burnt. Don’t see myself going back to pay for trash tbh.
Yummy coffee!
Omg do not use the bathroom. No soap, clogged sink, no toilet paper and the holder is broken anyway so I don’t know there has been any in there for a while…. Everything is nasty. Then they made me the wrong item. I took it as I just wanted to get the hell out and not wait for it to be corrected. You don’t need coffee that bad. Keep driving.
Someone needs to look into the manager at this location she’s horrible to her employees I was there earlier today and she was screaming at two of her employees not even trying to listen to what they were trying to say. I would understand if they were doing something wrong but from what I could see they were doing what she asked. It’s always like this, she makes it really uncomfortable to be there.
Atmosphere: 1
Food: 1
Service: 1
Today I got a $6 meal deal + a wrap with avocado + a plastic knife. In the past, they never remember the knife. They were busy and asked me to pull up and wait which is fine I’ve worked at dunks before I get it. When I got my stuff I check to make sure the knife is there… it’s not :( I go back in to get it. I go to work. Get to work and realize the hash browns for my meal deal wasn’t in there😭😭😭 disappointed
Atmosphere: 5
Food: 5
Service: 3
Best place in Gardner for a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
multiple times drive through woman is rude and sarcastic because she forgot to give you a straw etc very unprofessional 6/22/2024
Atmosphere: 2
Food: 3
Service: 2
Val need to retire. Honestly thê worst management i’ve seen. The foods always wrong compared to my order and i have never had a god coffee from here. the employees just don’t care. hate it here
Atmosphere: 1
Food: 1
Service: 1
See comment on
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Way to crowded all the seats were taken.
Atmosphere: 1
Food: 5
Service: 5
Love them!!
Atmosphere: 5
Food: 4
Service: 5
Always fond of Dunks! They have often been very conscious of my allergies and were prompt with my order!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Wake-Up Wrap - Turkey Sausage Egg and Cheese
Ordered through the drive through , the girl who took my order had no personality clearly didn’t want to be there, I ordered 2 large strawberry dragon fruit refreshers with light ice and extra flavor, when I finally got to the window I sat there for 5 minutes with no one coming to the window to serve me , my drinks were sitting on the counter, when I finally got served the girl could care less to say 2 words to me , then I got my drinks and I didn’t get what I ordered, I ordered my drinks with green tea and got them with water and no extra flavor, if they didn’t have green tea I would have understood that and ordered something different but they never told me and handed me the drinks without ever telling me ! Poor customer service and care!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Dunkin' Refreshers
Absurd wait for 2 medium hot coffees. Orders are wrong half the time. Drive to the next one.
Atmosphere: 1
Food: 2
Service: 1
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