Dunkin'
16 Federal St The Crossing, MA-9, Belchertown
(413) 323-0504
Recent Reviews
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We normally go to this one for the last 6 months since Palmer and bondsville have been kind of iffy. Today they messed up my order. They put the wrong items for the sandwiches reversed onto different breads (messed up a croissant and a bagel). They also messed up my coffee. A very easy coffee to make compared to other people can order.
Atmosphere: 4
Food: 1
Service: 1
Very good
Atmosphere: 5
Food: 5
Service: 5
Went to this location not too long ago and first thing I noticed was how messy it looked behind the counter where the employees were standing. I ended up ordering a bacon egg and cheese on a croissant, an avocado toast and a frozen coffee. Everything seemed good until I bit into the sandwich and noticed the bacon tasted odd and chewy. I was so hungry I ate it anyways and soon after I started getting this aweful stomach pain that just seemed to get worse and worse until I started vomiting nonstop the rest of the day. That was all I had eaten that whole day so I knew that I had contracted food poisoning from that food I ordered. 2 days after when I was finally feeling a little better I called to put in the complaint to the manager, he apologized and took note of what happened but never offered a discount or anything. I don't think i'll be going there again.
Atmosphere: 1
Food: 1
Service: 1
Better small business coffee shops out there.
My homie Mason works here, bro is the chillest guy in Belchertown, he’s always nice, and actually talks like a human being. I refuse to go to any other Dunkin.
Dunkin upper-Management- y’all need to make this dude Manager, he’s the best worker y’all got. Take good care of my boi
Atmosphere: 5
Food: 5
Service: 5
I always do mobile order, 9 times out of 10 they will forget my cold foam on my coffee, and normally I get a grilled cheese and this morning the cheese wasn’t even melted at all.
Atmosphere: 2
Food: 1
Service: 3
Good cup of java
Atmosphere: 3
Food: 4
Service: 4
Unfortunately they employ an elderly woman who has a horrible attitude and miserable demeanor. Genuinely makes spending my money here regrettable. I will make conscious and true effort into staying away from this dunkin.
Atmosphere: 3
Food: 3
Service: 1
The better of the two Dunkin’s in Belchertown. Maggie is a ⭐️
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hash Browns
Excellent service. Prompt and friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wonderful service!
Atmosphere: 5
Food: 5
Service: 5
We have arrived at this Dunkin donuts with our 15$ reusable cups from Dunkin donuts. Unfortunately an employee named Skyler refused to use them for our coffees despite our insistance. We then had to pour out the coffee from the single use plastic cups into the expensive reusable containers ourselves. We've never had the reusable Dunkin cups refused to be used at Dunkin. The attitude the employees of this franchise is as poor as their respect for the environment.
Atmosphere: 1
Food: 1
Service: 1
Always has great fresh vanilla cream filled donuts!!
Atmosphere: 3
Food: 5
Service: 4
Excellent food. No outlets.
Food: 5
you’d be better off digging food out of the garbage than getting something edible here. the service is also astoundingly putrid. do yourself a favor and go to the one a mile down the road.
Atmosphere: 1
Food: 1
Service: 1
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