Moozy's Ice Cream

2 Trapelo Rd, Belmont
(617) 484-4445

Recent Reviews

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Lisbeth Lopez

Where do I start?
I was super defeated the first time I came into this ice cream shop 2 summers ago, I was around the area and decided to give it another shot, not only were they the sweetest people ever, the ice cream was absolutely delicious. The General manager Michael was super nice! We went over all the flavors and he let me try almost all of them, I ended up with the black raspberry and there new holiday froyo! Today I placed an order for an ice cream cake for my father’s birthday, very pumped to try it. Sometimes we don’t realize it takes one person with outstanding work ethic to change an environment for the better!
5 stars over all and I can’t wait to bring my kids and husband soon! Thank you Michael once again, you and your staff are the best :)

Atmosphere: 5

Food: 5

Service: 5

sulaiman N. Male

A place u can trust

Atmosphere: 5

Food: 5

Service: 5

Johan Pariury

Very very unpleasant experience

James P

I've been going to Moozy's since it opened. In the past I would have always given Moozy's 5 stars but the service has come way down over the past year or so. The staff is not attentive and appears as though they don't want to be there. I've see unsanitary behavior (not cleaning blender, not properly rinsing utensils) and a lack on consistency in the product. I've also seen friends of employees go behind the counter to get food or to engage with staff. Management really needs to vet their employees better as the current staff is below par. Needless to say, I'll be skipping Moozy's in the future and pursuing other options in the area for ice cream and much better service.

Atmosphere: 3

Food: 4

Service: 2

Carlos Andino

Check your food before you go might got your order wrong and coworkers are nice but really don’t care about their clients had to pay extra for a small incident

Atmosphere: 5

Food: 3

Service: 1

Katie Hall

I loved the taste of the Italian grilled chicken. And the people were nice. Looking forward to coming back for more meals and ice cream .

Food menu was super tiny on a computer screen, they didn’t have paper menus and had a hard time finding their menu online (that was legible when zooming in to read the small print. Missing the mark on something fundamental.

Food: 5

Recommended dishes: Chicken Sandwich

Katie Jones

I loved the taste of the Italian grilled chicken. And the people were nice. Looking forward to coming back for more meals and ice cream .

Food menu was super tiny on a computer screen, they didn’t have paper menus and had a hard time finding their menu online (that was legible when zooming in to read the small print. Missing the mark on something fundamental.

Food: 5

Recommended dishes: Chicken Sandwich

KS

Fantastic, got the brownie Sundae with mint chocolate chip ice cream and it was very.They also have food options, but it was Friday night and the sports teams were rolling in.Will be visiting often.

Atmosphere: 5

Food: 5

Service: 5

Sarah Jackson

Crowded, dirty, poor service, and expensive for quality of food. Servers were unable to provide any ingredient or allergen information for any of the food.

Atmosphere: 1

Food: 1

Service: 1

Declan C

Amazing customer service and good vibes this place is amazing ? definitely recommend coming here. Also they have these 2 very kinds workers that I find cute and strong young

Atmosphere: 5

Food: 5

Service: 5

Shawn Marino

Best frappes in town, I never have a bad experience at Moozy’s! The two girls working tonight impressed me with their great customer service!

Atmosphere: 5

Food: 5

Service: 5

James Zhang

This is my kids go to place for foods and ice cream in Belmont. The ice cream stations are fun, the angus bacon burger was great and the service is second to none.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon BBQ Burger

Gregory pagnotti

Absolutely awful. Never

Atmosphere: 1

Food: 1

Service: 1

Daniel Bergen

Don't make their own ice cream and won't tell you who makes it.

Seth Schorr

Good lunch and good ice cream. Enjoyable.

Atmosphere: 3

Food: 4

Service: 5

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