Dunkin'
181 Boston Rd, North Billerica
(978) 663-5377
Recent Reviews
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Carlton and Yesi always go above and beyond to interact with my twin 3 year olds making them feel special!
Atmosphere: 5
Food: 5
Service: 5
The one lady that brings the app orders to the till/counter/rack who always has a big smile and just happy disposition brightens up my whole day and gives me hope for humanity every time she's on the clock. 10/10 employee give her a raise and make her a pr ambassador.
Parking: Decent amount of spots but a bit of a pain to access them
Wheelchair accessibility: It's adequate.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Macchiato
This place is the worst
Atmosphere: 1
Food: 1
Service: 1
Cleveland is the best worker
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato, Dunkin' Refreshers
Id give zero stars but not possible. Awful management. Awful food and coffee never right. Place is dirty. The staff are very rude in the am and seem to only care about getting u in and out. I would recommend gas station food and coffee over this place
Atmosphere: 1
Food: 1
Service: 1
Great service; they're super nice
Atmosphere: 5
Food: 5
Service: 5
This is how an egg and cheese on bagel came out.They only use a half an egg. When I went back they threw another half egg on top of it.
Atmosphere: 4
Food: 1
Service: 2
Yesenia was very rude. They put my order in incorrectly, I asked several times for it to be fixed and she ignored me along with her trainee who said, "I don't know this is what you owe". Dunkins has always been awful and now I remember why I don't go there even when I have a free gift card.
Atmosphere: 1
Food: 1
Service: 1
If you go inside expect to be ignored. Location only cares about drive through customers. And the store is a constant mess
Atmosphere: 1
Food: 1
Service: 1
If you go inside expect to be ignored. Location only cares about drive through customers. And the store is a constant
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The Dunkin donuts is our
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Giving you a bagel and a package of cream cheese on the side for you to spread is just lazy and poor customer service.
Atmosphere: 1
Service: 1
Service is very bad , no one's there at counter to take order. Staff's behavior is not
Atmosphere: 1
Food: 4
Service: 1
Prompt service!
Atmosphere: 5
Food: 5
Service: 5
Great, fast service during peak morning time, with smiles. Very polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Bagels, Donuts
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