Henrique's service exceeded my expectations. Excellent speed, quality and customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Igor Oliveira
Freshly made chicken, tasty. Excellent service, super polite people.
Atmosphere: 5
Food: 5
Service: 5
Vagner Rosa Vaz
I had an amazing experience at this KFC! The food was fresh, delicious, and served quickly. The restaurant was clean, and the atmosphere was welcoming.
A special shout-out to Henrique, the manager, who went above and beyond to ensure everything was perfect. His professionalism, kindness, and attention to detail made a huge difference. It’s clear that he truly cares about customer satisfaction and leads his team exceptionally well.
Highly recommend this location! I’ll definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Gustavo Benite
All good
Atmosphere: 5
Food: 5
Service: 5
Jonatas Faria
I love this
Atmosphere: 5
Food: 5
Service: 5
Kailane Oliveira
Excellent place, everything very tasty... Friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Tom Kenny
Billerica KFC is great except for one thing: they never have food available. There appears to be no management whatsoever. This place perfectly symbolizes the declining motivation of the American workforce. Avoid!
Atmosphere: 1
Food: 3
Service: 1
Gladys Peckham
No stars if possible! I walked in at 8:45 pm to place an order and the entire staff refused to acknowledge my presence. Even after I loudly asked if they were open and would someone please take my order they still refused to acknowledge my presence. I don’t understand why young people take these jobs and then behave in this manner!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Diane Shanley
I ordered extra crispy they gave me regular. I ordered chicken fingers with ranch dressing got no dressing. Very disappointing.
I really love their food. This last time they ran out of biscuits. I was shocked. That would be like them running out of chicken or fries! Quite often they can never accommodate 12 original recipe wings. I wish they made an allowance for small drumsticks in its place, but they always offer me extra crispy instead. I don't mind the extra crispy, but I actually have passionate dreams about their original recipe! Lol Also, if the wing is exceptionally small, they really should consider adding another one.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: 8 Piece Meal, Fried Chicken
Danny K
I ordered only a few minutes before they closed and they went above and beyond to help me. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Tammy Grue
Done with Kfc their food is no longer good Chicken is bad potaoes were watery with no flavor.
Atmosphere: 1
Food: 1
Service: 4
Donna Sullivan
Cashier did not get orders correct. Will never go to this location again was told before I decided to try for myself... Was recommended go to lowell...
Atmosphere: 5
Food: 2
Service: 2
Lemon Lime
This place died after removing Taco Bell, they just progressively got worse and it’s about once a month you can walk in, also food is never ready when I’m here I always get told to park.
Henrique's service exceeded my expectations. Excellent speed, quality and customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Freshly made chicken, tasty. Excellent service, super polite people.
Atmosphere: 5
Food: 5
Service: 5
I had an amazing experience at this KFC! The food was fresh, delicious, and served quickly. The restaurant was clean, and the atmosphere was welcoming.
A special shout-out to Henrique, the manager, who went above and beyond to ensure everything was perfect. His professionalism, kindness, and attention to detail made a huge difference. It’s clear that he truly cares about customer satisfaction and leads his team exceptionally well.
Highly recommend this location! I’ll definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
All good
Atmosphere: 5
Food: 5
Service: 5
I love this
Atmosphere: 5
Food: 5
Service: 5
Excellent place, everything very tasty... Friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Billerica KFC is great except for one thing: they never have food available. There appears to be no management whatsoever. This place perfectly symbolizes the declining motivation of the American workforce. Avoid!
Atmosphere: 1
Food: 3
Service: 1
No stars if possible! I walked in at 8:45 pm to place an order and the entire staff refused to acknowledge my presence. Even after I loudly asked if they were open and would someone please take my order they still refused to acknowledge my presence. I don’t understand why young people take these jobs and then behave in this manner!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
I ordered extra crispy they gave me regular. I ordered chicken fingers with ranch dressing got no dressing. Very disappointing.
Atmosphere: 3
Food: 1
Service: 3
Was fast didn't wait anytime
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Restaurantji Recommends
I really love their food. This last time they ran out of biscuits. I was shocked. That would be like them running out of chicken or fries! Quite often they can never accommodate 12 original recipe wings. I wish they made an allowance for small drumsticks in its place, but they always offer me extra crispy instead. I don't mind the extra crispy, but I actually have passionate dreams about their original recipe! Lol
Also, if the wing is exceptionally small, they really should consider adding another one.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: 8 Piece Meal, Fried Chicken
I ordered only a few minutes before they closed and they went above and beyond to help me. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Done with Kfc their food is no longer good
Chicken is bad potaoes were watery with no flavor.
Atmosphere: 1
Food: 1
Service: 4
Cashier did not get orders correct.
Will never go to this location again was told before I decided to try for myself... Was recommended go to lowell...
Atmosphere: 5
Food: 2
Service: 2
This place died after removing Taco Bell, they just progressively got worse and it’s about once a month you can walk in, also food is never ready when I’m here I always get told to park.
Atmosphere: 1
Food: 2
Service: 1
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