McDonald's

273 Boston Rd, Billerica
(978) 667-9174

Recent Reviews

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Dawnyg Hernandez

It's a shame I bought food and it never came out. The people who ordered after me got their food first. I don't recommend it. It was a bad idea to go.

Evens Napoleon

Dirty bathroom

Daniel Reilly

I mean its McDonald's. Nice area and nice store

Atmosphere: 5

Food: 5

Service: 5

robert campbell

If I could give it no stars I would one kiosk works but can't pay at it have to go to the counter but the girl would rather have her back to ya on her phone instead of letting you pay for the food worthless

Service: 1

Sarika Sharma

Good as always 👌

Atmosphere: 5

Food: 5

Service: 5

Leon Bullard

I'm Sargent bigmac y'all should make a meal about me search me up on YouTube LeonTrash2 please get to this

Atmosphere: 5

Food: 5

Service: 5

Deborah Spencer

They never get the order right. We pay for French fries but don’t get French fries. We ask for cheeseburgers with extra pickles but get cheeseburgers without any pickles. The McDonald’s near Bridge Street is the worst McDonald’s in Massachusetts! Save your money everyone!

Atmosphere: 1

Food: 2

Service: 1

Mary Tyner

Great service, typical food and atmosphere.

Atmosphere: 3

Food: 3

Service: 5

mathews george

You should consider yourself lucky if you really get what you ordered. The workers who take the orders are rude and rushed. No matter how many times you repeat and stress your order, they still manage to get it wrong! All experiences at this McDonalds have been a let down. Very disappointing!

Atmosphere: 1

Food: 1

Service: 1

- nelduska -

HECTOR IS THE GOAT!!! He kindly greeted us even though we arrived 1 minute before closing. He gave us fresh fries and made our night! Thank you HECTOR!!😇😇

Atmosphere: 5

Food: 5

Service: 5

Deven Rashid

Yall mess up my order every single trip online or drive thru 👎🏽 bad for business 👎🏽

Nick Casey

Went through drive thru, got quarter pounder that was raw. Restaurant wasn’t helpful when I called 20 minutes later, said they would only do in store refund. We know that’s not true with today’s technology. Filed dispute with CC company and just happy I didn’t try and eat it while I was driving in the dark.

Atmosphere: 1

Food: 1

Service: 1

Benjamin Woodward

1.5 on yelp and 3.4 on google - for good reason. Rude staff. Consistent order mistakes. Not accommodating for simple requests like swapping a burger for a mcchicken on a kids meal. If this wasn’t such a good location or had more competition nearby I would bet they would be one of the very few McDonald’s to have to close.

Atmosphere: 2

Food: 3

Service: 1

jason evans

Every time i go here the order is not correct only one in line this morning no syryp for the hotcakes There are 1400 McDonald's within a 10 mile radius i will never stop at this one again

Pat McNulty

I went there for the 2 6 piece nuggets deal. But apparently, the guy working, the register only put me in for 1. I tried to show him I wanted 2. He didn't understand me.
And wasn't willing to talk to anybody else about it, he gave me 1. I wasn't willing to sit there and argue with someone who didn't understand me so I left. I don't ever post anything like this but I am getting so upset. And how customer service has become not only at this place but everywhere.

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