Pizza Mia Bar & Grill
758 Boston Rd, Billerica
(978) 667-0941
Recent Reviews
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This has been our go-to place for years. Lately the food has been terrible. The last 2 pizzas we had delivered were an undercooked mess. Maybe have a smaller menu and focus on doing less but better.
Food: 2
Great food all and all aside from getting wing stop sauce cup with my order…. Which uh? Why? I ordered a side of buffalo sauce and it came in a wing stop little cup, kinda concerning lol
Atmosphere: 5
Food: 5
Service: 5
Im confused, the buffalo chicken tasted like a butter parmesan pizza. No traces of buffalo. Delicious but not what I ordered lol
Atmosphere: 4
Food: 3
Service: 5
When you drop money to pay a tab the bartender pockets the money
Service: 1
Expansive menu, dive bar vibe. Staff is very friendly, prices are reasonable and the pizza is super, ask for crispy crust, (if you like that!) Gender neutral restrooms, (if you like that.) Free parking, and DJ Bingo on Wednesday!
Atmosphere: 5
Food: 5
Service: 5
I went in to confirm all these bad reviews and it's actually slightly worse than the parade of 1 stars.
Again speak English or get.out
Atmosphere: 5
Food: 5
Service: 3
Ordered a dinner. Steak tips. Delivery was timely but. For 27 dollars 5 pieces of tips. A few broccoli florets and a handful of fries are not worth it. I've called and complained before and they always say they will give me a deal next time. Never happens. Im not the kind of person to post a bad review but Im done now.
Food: 4
Service: 4
Excellent cream sauce pizza!! Had pizza delivery with olives, sausage, and broccoli, would strongly recommend! Crust has a great chew and crunchy. Will definitely be getting delivery again from here in the future!
Food: 5
This is my 3rd (ish) bad experience so i figured it was time to stop ordering and post this. The first issues i had- i was charged twice for one (delivery) order- The tip was entered differently each transaction, that was fishy but i never thought much into it after getting refunded and monitoring my bank after.
The second time was a pick up order and i waited at the counter for almost 10 minutes before someone casually acknowledged me, while i heard people giggling right around the corner, i even said hello a few times. If i hadn't already paid online i would have just left.
This time I was delivered the worst salad I've ever seen in my life, the salad was made with 2 different lettuces, or just one extremely old, wilted brown, romaine leaves and maybe a handful of edible lettuce. That must be their way of saving money, by using old lettuce. The picture is just a few pieces of it, but when your whole meal consists of this, it is not a salad & its disappointing. I also ordered extra chicken on it (more $$) , and they put less than they do for a regular order.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I’ve never written a review like this before, but what happened at Pizza Mia was beyond unacceptable and needs to be shared.
I stopped in, ordered one pizza, and even tipped generously. While I was waiting, I accidentally left a scratch ticket on the bar for maybe two minutes. When I came back, the bartender — heavyset guy with a black beard and glasses — had already scratched it himself and casually told me, “It was a loser.” No apology. No shame. Just helped himself to something that wasn’t his.
To make matters worse — he wouldn’t even give me the ticket back. He pulled it out from under the register like he was trying to hide it, then refused to return it to me. If it was really a loser, why hide it? Why hold onto it? That tells you everything you need to know.
That ticket wasn’t his to touch, let alone scratch or keep. Doesn’t matter if it was worth nothing or $10,000 — it’s theft, plain and simple.
What makes this even more disappointing is that my family has been going to Pizza Mia up to three times a week for years. We’ve supported this business consistently — and this is how we were treated?
I even called Samantha, the owner, and all she offered was to give me the $5 for the ticket. Nothing about getting my actual ticket back, no real apology, and no accountability for her employee’s actions.
It makes you seriously question what kind of people this place hires. If a bartender feels entitled to take something that isn’t his right off the bar in front of customers, what else is happening when no one’s watching? Your purse, your phone, your wallet — nothing would feel safe in a place like this.
I came in to support a local business. I walked out feeling robbed. I’ll never spend another cent here, and I’d strongly advise anyone reading this to think twice before giving your money to a place that doesn’t respect its customers — or their property.
Atmosphere: 3
Food: 3
Service: 1
Gluten-free pizza was excellent, staff very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
I decided to roll the dice and try a brand new pizza place I never heard of before. My veggie lovers pizza with pepperoni added on top is delicious. I don't like to spend $28 on a pie unless it's worth it; I'll be back. Service was awesome too!
Atmosphere: 5
Food: 5
Service: 5
Crust was like cardboard. Wings were small.
No value for the price.
Food: 2
Service: 5
Food was great.
Service was great.
Atmosphere was good.
Atmosphere: 4
Food: 5
Service: 5
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