Starbucks
199 Boston Rd #15, North Billerica
(978) 436-9180
Recent Reviews
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more perfect is impossible !! 💖✨
Atmosphere: 5
Food: 5
Service: 5
Ordered an iced coffee with caramel drizzle , mocha drizzle and sweet cream. I got no drizzle and barely any sweet cream. I had them remake it twice and each time it was not what I ordered, if you pay $7 it should be made right
Atmosphere: 4
Food: 3
Service: 2
I went to this Starbucks. Cashier was incredibly polite but made a mistake on my order. No problem. I mentioned this to another worker named Jess who remade my order apologized, and even offered to refund me the difference. I said it was OK. Jess was very professional and respectful. I saw how the other employees were interacting with customers and they are quick,friendly and happy to work (at least thats what they show).
Great Starbucks to go to for sure!
Atmosphere: 5
Food: 5
Service: 5
Asked for
An ice Coffee gave me it hot and said this how
It comes. Doesn’t tell me and take my $4. Thru have slipped and I am deleting my app
Atmosphere: 2
Food: 1
Service: 1
I usually love coming here. The service is iffy depending on what day and time you come. Workers are nice and always work hard. However, today I got my usual drink. Thankfully I asked for a straw because I was going to pour this into a cup when I got home and would have completely swallowed this black floating thing in my drink that I am hoping is a coffee bean. Even if it was a coffee bean, someone could choke on this, especially a child. My ice had melted and it floated to the top and I feel grossed out by it now. Hopefully I don’t get any more orders like this if I return.
Atmosphere: 5
Food: 4
Service: 3
The worst Starbucks I’ve ever been to. The worker lied straight to my face about there being no matcha left. As soon as I placed my order a ton of matcha orders were made in front of my face. They gave me dirty looks and they had us stand there and wait without notifying us when it was there. We constantly had to check and they didn’t make ours for at least fifteen minutes when the store wasn’t crowded at all. I was so excited to go to my favorite place , get a drink that I love, and maybe even apply to this Starbucks but they treat the costumers extremely poorly and disrespectful. I wanted to say something so bad about the petty attitude / atmosphere but I waited to make this review so other people know the truth. I work in the hospitality industry and this was not it at all. Plus a girl was staring at my boyfriend in front of my face. One last thing, the person replying to these reviews does not care about anyone whatsoever. You don’t reply to reviews with the same words every time. Shows how you have zero care for every individual costumer. Please rethink the way you ALL run this business. Terrible job.
Great, I wish there was more comfortable seating to sit and work.
Starbucks typically doesn't get our orders wrong the same way other coffee chains have but every so often it has occurred. This establishment is one of the few that has never gotten it wrong which is awesome. We are pretty particular about our coffee more than any other type of consumables and so it's a relief to know there's a place we can go and not worry about our order results disappointing.
The staff is great and timely, there are rarely any lines when we have gone for the drive through. We consider this one of the secret gem Starbucks establishments we visit out of the 5 - 6 we frequent in our area.
In all the years I've frequented Starbucks, I've never had a bad experience.
Great place, clean! Love Starbucks!😋
Restaurantji Recommends
I've been coming here for a while and the service keeps getting worse. I ordered my coffee online and the standard recipe calls for whip cream. It never has it. I always have to ask, and when I do, I get an attitude. This is today's coffee after asking for whip cream and the barrister dumped almost half my coffee out and added the whip..
We got the egg bites. They were delicious but overpriced.
Nice place to enjoy a coffee and chat. Solid Starbucks.
My sister and I always go to this one. The egg bites are amazing!!!.we ordered crembrule coffees but they were plain I called they said next time coffee is on them. I thought that was awesome!!! Always on point!!!! Would have fi ed it right then but didn't have time
This became my go to coffee place on my way to work when I started a new job last year. I have since moved and will travel out of my way for this Starbucks location. The baristas are always so kind and amazing, food and drinks are always made to perfection. They also have the updated ice machines so they have the good crunch ice, lol.
Atmosphere: 5
Food: 5
Service: 5
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