Usually love this place. They know my order when I get there. Yet on the weekends they can't even get the order correct. They have a bagel that's not on the menu, so I order it with cream cheese on it. By the time I get my order, it's a plain bagel with less cream cheese (said no one ever) and of course they don't ever answer the phone. I swear it only happens when I have to work Saturday and Sundays.
Food: 1
Kayla Korzeniowski
I ordered an iced coffee and it was made wrong so I kindly asked them to not remake it but just add more caramel to it, the girl checking out and the one making sandwiches were rude and made me feel like an inconvenience. I will not be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Lizzy B
Perfect place to have coffee with my brother which I love so much thank you dunks, because of your coffee shop I will have wonderful memories of me and my bro
Atmosphere: 4
Food: 4
Service: 3
Eliza M
Perfect place to have coffee with my brother which I love so much thank you dunks, because of your coffee shop I will have wonderful memories of me and my bro
Atmosphere: 4
Food: 4
Service: 3
Amy Chouinard
This store does not hold up to the Dunkin Donuts quality standards for food or service. An absolute disgrace, serving frozen hash browns. Soggy croissant and unmelted cheese on sandwich. Do not visit this store. Manager Kerry does not care about her customers refusing to process a refund for uncooked food that was unconsumable and threatening customers. Sad to say what horrible service a loyal customer would receive for a quality issue as this. This store knows how to leave a horrible taste in your mouth. Avoid at all cost.
Atmosphere: 1
Food: 1
Service: 1
TEe TEe
The manager with the messed up teeth and bad breath that smells like coffee and cigarettes.. allow this type of stuff to happen at this location .. don't spend ya money in this trash of location .. with trashy management and employees..
Atmosphere: 1
Food: 1
Service: 1
Calvin Cepeda
Some fat chick with ugly teeth had a terrible attitude in the drive thru figuresnwhy she works where she works at 50
Atmosphere: 1
Service: 1
Iyana Hunter
Very rude staff. Angry light skin lady rudely interrupted her colleague trying to take my order and then proceeded to insult me at the window. Although I had a good experience with the gentleman on the mic, she rudely interrupted and continued to harass me when she wasn’t even taking my order. Very weird…
Atmosphere: 1
Food: 2
Service: 1
Robert S
Went inside 12:30 this afternoon on new years eve. Drive thru was super long even though the workers were hustling non-stop. They should get a
Atmosphere: 4
Food: 3
Service: 5
April
Rudest customer service, they shouldn’t be working with
I’d give no stars. Got a latte they gave me the wrong thing I went back inside and they refused to fix it..
Service: 1
Audrey Huer
best coffee, best foods, but now u go thru the dine in, and order what u need but the lady said the registration is "not" workin and has me pay it at the drive-thru cash machine with my phone bc i have my perks that i was gonna use which requires for me to hand them my phone so that it would go through from the drive thru side which i refuse to hand them my phone for that so im not goin back there for a while
Atmosphere: 4
Food: 5
Service: 2
Mike Johnson
I would like to thank this particular Dunkin for finally making me realize that there is absolutely no reason to go to ANY Dunkin in the city of Brockton or in general tbh. This was the last hope to receive any consistency, which unfortunately now has converted into a model of inconsistency like the rest of Dunkins in Brockton- rude staff, wrong orders (3 this wk alone) and if actually correct, food is over/under cooked. So thank you for allowing me to save over $40/ wk and $2K a year going forward simply by never letting Dunkin ruin a morning treat ever again:)
Atmosphere: 1
Food: 1
Service: 1
Sharon Feliciano
Stopped for coffee young girl was sk rude won't go therr
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Hash Browns
Ari Davidson
Nice Dunkin. They even have a conference room for rent!
Usually love this place. They know my order when I get there. Yet on the weekends they can't even get the order correct. They have a bagel that's not on the menu, so I order it with cream cheese on it. By the time I get my order, it's a plain bagel with less cream cheese (said no one ever) and of course they don't ever answer the phone. I swear it only happens when I have to work Saturday and Sundays.
Food: 1
I ordered an iced coffee and it was made wrong so I kindly asked them to not remake it but just add more caramel to it, the girl checking out and the one making sandwiches were rude and made me feel like an inconvenience. I will not be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Perfect place to have coffee with my brother which I love so much thank you dunks, because of your coffee shop I will have wonderful memories of me and my bro
Atmosphere: 4
Food: 4
Service: 3
Perfect place to have coffee with my brother which I love so much thank you dunks, because of your coffee shop I will have wonderful memories of me and my bro
Atmosphere: 4
Food: 4
Service: 3
This store does not hold up to the Dunkin Donuts quality standards for food or service. An absolute disgrace, serving frozen hash browns. Soggy croissant and unmelted cheese on sandwich. Do not visit this store. Manager Kerry does not care about her customers refusing to process a refund for uncooked food that was unconsumable and threatening customers. Sad to say what horrible service a loyal customer would receive for a quality issue as this. This store knows how to leave a horrible taste in your mouth. Avoid at all cost.
Atmosphere: 1
Food: 1
Service: 1
The manager with the messed up teeth and bad breath that smells like coffee and cigarettes.. allow this type of stuff to happen at this location .. don't spend ya money in this trash of location .. with trashy management and employees..
Atmosphere: 1
Food: 1
Service: 1
Some fat chick with ugly teeth had a terrible attitude in the drive thru figuresnwhy she works where she works at 50
Atmosphere: 1
Service: 1
Very rude staff. Angry light skin lady rudely interrupted her colleague trying to take my order and then proceeded to insult me at the window. Although I had a good experience with the gentleman on the mic, she rudely interrupted and continued to harass me when she wasn’t even taking my order. Very weird…
Atmosphere: 1
Food: 2
Service: 1
Went inside 12:30 this afternoon on new years eve. Drive thru was super long even though the workers were hustling non-stop. They should get a
Atmosphere: 4
Food: 3
Service: 5
Rudest customer service, they shouldn’t be working with
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
I’d give no stars. Got a latte they gave me the wrong thing I went back inside and they refused to fix it..
Service: 1
best coffee, best foods, but now u go thru the dine in, and order what u need but the lady said the registration is "not" workin and has me pay it at the drive-thru cash machine with my phone bc i have my perks that i was gonna use which requires for me to hand them my phone so that it would go through from the drive thru side which i refuse to hand them my phone for that so im not goin back there for a while
Atmosphere: 4
Food: 5
Service: 2
I would like to thank this particular Dunkin for finally making me realize that there is absolutely no reason to go to ANY Dunkin in the city of Brockton or in general tbh. This was the last hope to receive any consistency, which unfortunately now has converted into a model of inconsistency like the rest of Dunkins in Brockton- rude staff, wrong orders (3 this wk alone) and if actually correct, food is over/under cooked. So thank you for allowing me to save over $40/ wk and $2K a year going forward simply by never letting Dunkin ruin a morning treat ever again:)
Atmosphere: 1
Food: 1
Service: 1
Stopped for coffee young girl was sk rude won't go therr
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Hash Browns
Nice Dunkin. They even have a conference room for rent!
Atmosphere: 5
Food: 4
Service: 5
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