The worst coffee I've ever bought. The cashier is horrible. The woman who works in the kitchen is terrible. I waited 35 minutes and the bagel and egg were still cold. But it's really no good on February 28 .
Maura Tehan
Sat here for a couple hours while my car was getting towed 😂. Staff was very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Energy, Bagel
Rick
Do not come here... Made a mobile order for one coffee still had to wait 20 minutes. Apparently the manager only scheduled two people to work.
Food: 1
Service: 1
maria sheehan
the WORST dunkin in Brockton ! as i type this i’ve officially been sitting in the parking lot for almost 40 minutes for my food. they have a bee infestation all inside and outside can’t even open the door without getting stung. you would think the drive thru would be quicker but i forgot none of these workers have common sense. they bicker back there all day and hang out in the back to smoke. All i ordered was a coffee and a wake up wrap and it takes 30 minutes? i won’t be coming here again i keep trying to give them chances because they are all young but im sick of it the service is awful the coffee is never made right cause their always in a rush. THE MANAGER SHOULD BE ASHAMED !
Atmosphere: 1
Food: 1
Service: 1
Vanessa Torres
The crew is funny and it was fun to see them work together
Atmosphere: 3
Food: 4
Service: 5
evan mchugh
When i placed my order is took them 20 mins to even give me my coffee as the employees were arguing with each other. Took them another 20 mins to even make my food, when i began eating there was melted paper on my bagel that i could not even begin to fathom how disgusting and unsanitary this was. Worst place to go to, bad customer service, and bad management. None of my other sandwiches were wrapped, they were falling apart!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Richard Serrato II
Absolute worst Dunkin in Brockton. I only go there everyday because I work directly next to it, but somehow they consistently get EVERYTHING wrong from drinks to food. The staff are mostly rude or disinterested. I highly suggest driving 5 more minutes in any direction to go to another Dunkin.
Atmosphere: 1
Food: 1
Service: 1
Michelle Poirier
Maybe it's because I came when it was quiet, the place was spotless and I was greeted the moment I walked in, serviced immediately, they didn't have one of the items I was hoping to get they were apologetic and it felt sincere, honestly I wasn't expecting an apology, but it was incredibly professional and made me feel very valued as a customer.
They made my drink in record time and the person who announced it was ready did it with a smile.
Honestly this professionalism and service is something I expect more at a sit-down restaurant than at a quick stop like Dunkin. I've been thinking all Dunkin places have gone down hill, but tell corporate you all deserve a bonus because you have actually convinced me to come back to a Dunkin location.
Parking: It's a small parking lot, but I've also never seen it full, it's mostly drive-thru, there is plenty of free street parking
Atmosphere: 5
Food: 5
Service: 5
Michelle P
Maybe it's because I came when it was quiet, the place was spotless and I was greeted the moment I walked in, serviced immediately, they didn't have one of the items I was hoping to get they were apologetic and it felt sincere, honestly I wasn't expecting an apology, but it was incredibly professional and made me feel very valued as a customer.They made my drink in record time and the person who announced it was ready did it with a smile.Honestly this professionalism and service is something I expect more at a sit-down restaurant than at a quick stop like Dunkin. I've been thinking all Dunkin places have gone down hill, but tell corporate you all deserve a bonus because you have actually convinced me to come back to a Dunkin location.
Parking: It's a small parking lot, but I've also never seen it full, it's mostly drive-thru, there is plenty of free street parking
Roaches on walls and in coffee beans and coolata machines. Managers are rude to employees and speed is horrendous. I waited in line for 30 minutes before seeing roaches crawling around and leaving. Manager came out to help and gave employees attitude because they couldn’t handle the rush on their own. This establishment needs a total rework. They move through employees like water and never have a consistent team.
Atmosphere: 1
Food: 1
Service: 1
C!ty KiD Beatz
Worst of the worst been multiple times over the past few months and it’s been nothing but bad experiences each time the manager does not know how to run the store properly but my recent experience I was ordering a sandwich and a coffee and was completely distraught and disgusted there was a roach running up the wall didn’t say anything to the worker just canceled my order and left I REPEAT THIS IS A HELATH HAZARD !!
Atmosphere: 1
Food: 1
Service: 1
Scott
Denied me service because the bill I was using was too large.
Atmosphere: 1
Food: 1
Service: 1
Scott McIntosh
Denied me service because the bill I was using was too large.
The worst coffee I've ever bought. The cashier is horrible. The woman who works in the kitchen is terrible. I waited 35 minutes and the bagel and egg were still cold. But it's really no good on February 28 .
Sat here for a couple hours while my car was getting towed 😂. Staff was very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Energy, Bagel
Do not come here... Made a mobile order for one coffee still had to wait 20 minutes.
Apparently the manager only scheduled two people to work.
Food: 1
Service: 1
the WORST dunkin in Brockton ! as i type this i’ve officially been sitting in the parking lot for almost 40 minutes for my food. they have a bee infestation all inside and outside can’t even open the door without getting stung. you would think the drive thru would be quicker but i forgot none of these workers have common sense. they bicker back there all day and hang out in the back to smoke. All i ordered was a coffee and a wake up wrap and it takes 30 minutes? i won’t be coming here again i keep trying to give them chances because they are all young but im sick of it the service is awful the coffee is never made right cause their always in a rush. THE MANAGER SHOULD BE ASHAMED !
Atmosphere: 1
Food: 1
Service: 1
The crew is funny and it was fun to see them work together
Atmosphere: 3
Food: 4
Service: 5
When i placed my order is took them 20 mins to even give me my coffee as the employees were arguing with each other. Took them another 20 mins to even make my food, when i began eating there was melted paper on my bagel that i could not even begin to fathom how disgusting and unsanitary this was. Worst place to go to, bad customer service, and bad management. None of my other sandwiches were wrapped, they were falling apart!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Absolute worst Dunkin in Brockton. I only go there everyday because I work directly next to it, but somehow they consistently get EVERYTHING wrong from drinks to food. The staff are mostly rude or disinterested. I highly suggest driving 5 more minutes in any direction to go to another Dunkin.
Atmosphere: 1
Food: 1
Service: 1
Maybe it's because I came when it was quiet, the place was spotless and I was greeted the moment I walked in, serviced immediately, they didn't have one of the items I was hoping to get they were apologetic and it felt sincere, honestly I wasn't expecting an apology, but it was incredibly professional and made me feel very valued as a customer.
They made my drink in record time and the person who announced it was ready did it with a smile.
Honestly this professionalism and service is something I expect more at a sit-down restaurant than at a quick stop like Dunkin. I've been thinking all Dunkin places have gone down hill, but tell corporate you all deserve a bonus because you have actually convinced me to come back to a Dunkin location.
Parking: It's a small parking lot, but I've also never seen it full, it's mostly drive-thru, there is plenty of free street parking
Atmosphere: 5
Food: 5
Service: 5
Maybe it's because I came when it was quiet, the place was spotless and I was greeted the moment I walked in, serviced immediately, they didn't have one of the items I was hoping to get they were apologetic and it felt sincere, honestly I wasn't expecting an apology, but it was incredibly professional and made me feel very valued as a customer.They made my drink in record time and the person who announced it was ready did it with a smile.Honestly this professionalism and service is something I expect more at a sit-down restaurant than at a quick stop like Dunkin. I've been thinking all Dunkin places have gone down hill, but tell corporate you all deserve a bonus because you have actually convinced me to come back to a Dunkin location.
Parking: It's a small parking lot, but I've also never seen it full, it's mostly drive-thru, there is plenty of free street parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Iced Latte
The girl at the front counter is cute, hmu ;)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Roaches on walls and in coffee beans and coolata machines. Managers are rude to employees and speed is horrendous. I waited in line for 30 minutes before seeing roaches crawling around and leaving. Manager came out to help and gave employees attitude because they couldn’t handle the rush on their own. This establishment needs a total rework. They move through employees like water and never have a consistent team.
Atmosphere: 1
Food: 1
Service: 1
Worst of the worst been multiple times over the past few months and it’s been nothing but bad experiences each time the manager does not know how to run the store properly but my recent experience I was ordering a sandwich and a coffee and was completely distraught and disgusted there was a roach running up the wall didn’t say anything to the worker just canceled my order and left I REPEAT THIS IS A HELATH HAZARD !!
Atmosphere: 1
Food: 1
Service: 1
Denied me service because the bill I was using was too large.
Atmosphere: 1
Food: 1
Service: 1
Denied me service because the bill I was using was too large.
Atmosphere: 1
Food: 1
Service: 1
Give Jamyr a raise.
Atmosphere: 5
Food: 5
Service: 5
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