Came to order my self and my son breakfast and I ordered two loaded hash brooms and Amaura gave me regular hash brown I gave the bag back to her because I didn’t order and she ignore to take the bag back so I put it on the counter in the drive through. Then she went to the manger and told a lie she told her I want to get my money back which was a lie because the only thing I said I didn’t order regular hash browns then made me wait for some cold food every time I come here the food is cold. Need to listen more better to customers when ordering because I was late for work and my son was late for school
Atmosphere: 1
Food: 1
Service: 1
Jonathan
This location never has enough money in their drawers to give back change.
Atmosphere: 3
Food: 3
Service: 1
SkylinePetTransport
That entire store needs to be retrained can't get the simplest order right ... STARBUCKS might be expensive but at least your order is going to be right. The white girl the black dude and the two blonde cape Verdean girls are the only ones that know what there doing
Atmosphere: 2
Food: 1
Service: 1
Diana Humala
I was waiting in line patiently but I need to use the restroom I went up to one of the two ladies working there and asked and just literally ignored me didn’t even say give me a second or sorry when she just gave food to another customer and ignored me, and I was there standing there didn’t even ask me what was my quick question. So rude that both of them didn’t even say give me a second or like to wait I just needed the restroom first and after I wanted to ordered.
Service: 1
King Quattro
Just stay in your vehicle .. drive thru is a must here smh
Atmosphere: 2
Food: 2
Service: 2
simpson DOCTOR
No piggy, just show regular running the meals, dunking, donuts, get in and get out
Naschkar Pierre louis
I usually go to this Dunkin to get my strawberry refresher with no ice. the lady told me it was a new policy that all the drinks had to have ice. I had a cold at this moment and just needed something room temperatures. So I ask for a refund and she gave it to me. I have questions. Why would the lady say that it’s a new policy when the other Dunkin’s don’t have it? Does this Dunkin’s only operate by itself? Terrible customer service. I wanted to make sure what the lady was saying it’s true so I went to the one on Montello.. I ordered the same thing and got it with no ice. If the Lady had the new policy why didn’t she tell me when I was ordering.. she waited till I payed to give the drink full of ice. Ok let’s say she didn’t hear me. She could’ve made me a new drink or just remove the ice and add other things but no. She lied in my face. I won’t be going there ever unless I have to.
Ebert dos Reis
Going out for fun or work usually bring everything I need; but cappuccino is from Dunkin.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Rissa J
Usually I do not write reviews but this establishment is quite literally the worst dunkin’ donuts I have ever been to. I am not sure if he is the manager or if he is just a normal worker, but the man who is usually working the drive thru window is the rudest person I have ever met. There has not been one time where I went to this location and he didn’t have an attitude. I work right down the street and me and my coworkers usually go there in the morning and LITERALLY every time he has a gross attitude. It’s a shame because the ladies that work there are so nice and I feel sorry that he is their boss. (if he is) He is the only problem this place has.
Atmosphere: 1
Food: 3
Service: 1
Dave Young
They. Shorted. My. Bacon. My. Sourdough. Sandwich. Three. Lame. Piece s. Shot. Ones at. That. Its. Supposed. To. Hv. 5. Full. Size. Piece s. Realy. Do. U. Pepole. Even. Give. A. ———— about. What. U do. Never. Going.
This particular DD has very bad customer service, they are very very very impolite & the be insulting customers. An employee walk away from the register & " quotes she doesn't got time for that" when she was told the order was wrong instead of listening she was just screaming & being rude... They need better training or new staff
Atmosphere: 1
Service: 1
Obdulio Polanco Rosario
A horrible service there, not public bathroom and stupid rules
Atmosphere: 1
Food: 1
Service: 1
Juvi (SheCallsMeJuvi)
Service is great and this location in particular I been coming here since my early teens and now I am grown man so it's been a while. If you need something quick from Dunkins, I highly recommend this location! - SheCallsMeJuvi (YouTuber)
The coffee tasted like there was juice in it, not a good way. The avocado bacon toast has 1 strip of bacon cut in 2, sometimes 3 if your lucky. I also didn't know they had there own lunch menu, cause i can never get anything other than donuts in the morning. They never have anything other than a donutsuntil noon.
Atmosphere: 3
Food: 1
Service: 2
Fadolo
Malvina has been here for 16 years,She's Great at her Job, She's So Friendly.Wren makes a Really good Macchiato, She's Really nice.Amanda and King are courteous as well! The Team Here is Very,~ Friendly & Respectful
Came to order my self and my son breakfast and I ordered two loaded hash brooms and Amaura gave me regular hash brown I gave the bag back to her because I didn’t order and she ignore to take the bag back so I put it on the counter in the drive through. Then she went to the manger and told a lie she told her I want to get my money back which was a lie because the only thing I said I didn’t order regular hash browns then made me wait for some cold food every time I come here the food is cold. Need to listen more better to customers when ordering because I was late for work and my son was late for school
Atmosphere: 1
Food: 1
Service: 1
This location never has enough money in their drawers to give back change.
Atmosphere: 3
Food: 3
Service: 1
That entire store needs to be retrained can't get the simplest order right ... STARBUCKS might be expensive but at least your order is going to be right.
The white girl the black dude and the two blonde cape Verdean girls are the only ones that know what there doing
Atmosphere: 2
Food: 1
Service: 1
I was waiting in line patiently but I need to use the restroom I went up to one of the two ladies working there and asked and just literally ignored me didn’t even say give me a second or sorry when she just gave food to another customer and ignored me, and I was there standing there didn’t even ask me what was my quick question. So rude that both of them didn’t even say give me a second or like to wait I just needed the restroom first and after I wanted to ordered.
Service: 1
Just stay in your vehicle .. drive thru is a must here smh
Atmosphere: 2
Food: 2
Service: 2
No piggy, just show regular running the meals, dunking, donuts, get in and get out
I usually go to this Dunkin to get my strawberry refresher with no ice. the lady told me it was a new policy that all the drinks had to have ice. I had a cold at this moment and just needed something room temperatures. So I ask for a refund and she gave it to me. I have questions. Why would the lady say that it’s a new policy when the other Dunkin’s don’t have it? Does this Dunkin’s only operate by itself? Terrible customer service. I wanted to make sure what the lady was saying it’s true so I went to the one on Montello.. I ordered the same thing and got it with no ice. If the Lady had the new policy why didn’t she tell me when I was ordering.. she waited till I payed to give the drink full of ice. Ok let’s say she didn’t hear me. She could’ve made me a new drink or just remove the ice and add other things but no. She lied in my face. I won’t be going there ever unless I have to.
Going out for fun or work usually bring everything I need; but cappuccino is from Dunkin.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Usually I do not write reviews but this establishment is quite literally the worst dunkin’ donuts I have ever been to. I am not sure if he is the manager or if he is just a normal worker, but the man who is usually working the drive thru window is the rudest person I have ever met. There has not been one time where I went to this location and he didn’t have an attitude. I work right down the street and me and my coworkers usually go there in the morning and LITERALLY every time he has a gross attitude. It’s a shame because the ladies that work there are so nice and I feel sorry that he is their boss. (if he is) He is the only problem this place has.
Atmosphere: 1
Food: 3
Service: 1
They. Shorted. My. Bacon. My. Sourdough. Sandwich. Three. Lame. Piece s. Shot. Ones at. That. Its. Supposed. To. Hv. 5. Full. Size. Piece s. Realy. Do. U. Pepole. Even. Give. A. ———— about. What. U do. Never. Going.
Atmosphere: 4
Food: 2
Service: 5
Restaurantji Recommends
This particular DD has very bad customer service, they are very very very impolite & the be insulting customers. An employee walk away from the register & " quotes she doesn't got time for that" when she was told the order was wrong instead of listening she was just screaming & being rude...
They need better training or new staff
Atmosphere: 1
Service: 1
A horrible service there, not public bathroom and stupid rules
Atmosphere: 1
Food: 1
Service: 1
Service is great and this location in particular I been coming here since my early teens and now I am grown man so it's been a while. If you need something quick from Dunkins, I highly recommend this location! - SheCallsMeJuvi (YouTuber)
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Hash Browns, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Donuts, Bagels, Munchkins Donut Hole Treats, Muffins
The coffee tasted like there was juice in it, not a good way. The avocado bacon toast has 1 strip of bacon cut in 2, sometimes 3 if your lucky. I also didn't know they had there own lunch menu, cause i can never get anything other than donuts in the morning. They never have anything other than a donutsuntil noon.
Atmosphere: 3
Food: 1
Service: 2
Malvina has been here for 16 years,She's Great at her Job, She's So Friendly.Wren makes a Really good Macchiato, She's Really nice.Amanda and King are courteous as well! The Team Here is Very,~ Friendly & Respectful
Atmosphere: 5
Food: 5
Service: 5
Loading...