Jersey Mike's Subs

Haven't been disappointed yet, in any franchise

Was my first time here and will be my last time! The girl behind the counter who was making subs, absolutely had a temper problem. From throwing bowls around above the sink to yelling at coworkers! She even snapped at me. She asked me if I would like anything else and I said yes … Lettuce, tomatoes, and pickles please on my sandwich. With an angry look on her face, She snapped at me stating that she only makes the sub! A really bad look for the shop. Truly was a very uncomfortable atmosphere! My feeling is if you don’t like your job, then find something else!

Sam was absolutely amazing. She kept making sure I was happy with the amount of veggies she was adding and I really appreciated that. Thank you Sam, for not only making an amazing bowl but for being so awesome during my visit.

These remind me of the subs I used to have as a kid. The Italian Mike’s way with cherry pepper relish and pickles is absolutely fantastic, especially for a chain sub shop. The turkey, roast beef and even the tuna are all great as well. Definitely recommend.

Stoughton is better than this location. The ham and provolone barely had the Mike's way flavor. Stoughton always does it right. And now I have trust issues with the Brockton location. I called in my order. Walked in to pay. A girl was in the middle of making a sub with bacon. She stopped to process my payment with the same gloves and then went straight back to touching the sub she was making without changing her gloves! I reminded her that she processed my payment with those gloves and she quickly removed them. I won't order by phone if I go back. I need to see them prepare my food in front of me.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Ham and Provolone

Workers are always fight8ng with each other and giving each other dirty looks. Saying sparky comments to each other. No 9ne seems happy to be there. Owner of this franchise should spend some time there and see the vibe. Not a friendly atmosphere at all. Took more than 10 minutes to get 3 sandwiches made. No deployment going on to make things efficient. Bread was stale and flakey.

Atmosphere: 1

Food: 2

Service: 1

The two white women that work here are very rude. I ordered a sandwich and waited almost 20 minutes just standing there. The lady at the grill asked me how I wanted my sandwich as if she was making it and never did. The you lady at counter gave all my veggies on the side like I asked. She very nice and did her job. I stood there and realized no one was making my sandwich. A young man finally walks over as he just clocked in to work and asked me if I was taken care of. I told him I’ve been waiting a while and no one has made my sandwich. He immediately got on it. I confronted the girl at the register and asked her why I was still waiting and she rudely replied “we have other people that work here and they switched places.” Very condescending! Which I replied “why did she ask me about me food as if she about to start making it and she didn’t?! I’m still here it’s been 15 minutes! The young man just clocked in!” She had no response after that and just walked away. Meanwhile the girl that acted like she was making my food was still back there just walking around! They did not care or show any sense of urgency. I had already paid and since the young man was making my food I didn’t make it a bigger deal but I will not be back! Terrible service!

I have ordered from them multiple times from UberEats and never had any issue. I see some of the reviews are speaking on the service in person. I will update my review if necessary once I visit the location. But going over the food I got from them, I got the Big Kahuna Cheese Steak today and it was delicious, I ordered a Giant size. I always get the mushrooms removed and they have yet to disappoint with their sandwiches. Whenever I am introducing someone to Brockton, I recommend Jersey Mike's Subs for a really good sandwich if that's what they're looking for. - SheCallsMeJuvi (YouTuber)

Food: 5

I have ordered from them multiple times from UberEats and never had any issue. I see some of the reviews are speaking on the service in person. I will update my review if necessary once I visit the location. But going over the food I got from them, I got the Big Kahuna Cheese Steak today and it was delicious, I ordered a Giant size. I always get the mushrooms removed and they have yet to disappoint with their sandwiches. Whenever I am introducing someone to Brockton, I recommend Jersey Mike's Subs for a really good sandwich if that's what they're looking for. - SheCallsMeJuvi (YouTuber)

Ordered a steak and cheese, was so disturbed when I opened it, there was literally nothing inside of it. Don’t waste your money.I will say, the people working were pretty nice, but come on, almost $15 for bread.

Atmosphere: 2

Food: 1

Service: 4

Don't go there the women behind the counter was rude ,I came in first and she acted like I was not there two white couple came in after me and she took there order first then came after me. She didn't ask me what size I wanted and acted like I could only afford the small one. She was very racist towards me.

Atmosphere: 1

Food: 2

Service: 2

Always YUM

Ordered a Tuna, there was like 2 tbsp of tuna in it! LOL where's the TUNA?????? Dont be so shy.

Atmosphere: 5

Food: 2

Service: 5

Ordered a Tuna, there was like 2 tbsp of tuna in it! LOL where's the TUNA?????? Dont be so shy.

Atmosphere: 5

Food: 2

Service: 5

I don't often leave reviews, but have had so many good experiences at this location that I feel it's necessary to give them credit. One would think in a city there would be plenty of options for a decent lunch spot that is quick and consistently good...but that is not always the case. This location is always well staffed with friendly people that provide a quality product and experience. They are a good team and deserve high praise!

Atmosphere: 5

Food: 5

Service: 5