This place in two words: SLOW and INACCURATE. Worst Starbucks I've been to. You have a 50/50 chance they get your order wrong. The employees are slow and not attentive.
Atmosphere: 3
Food: 1
Service: 1
Wren DeLuca
Very friendly and love the positive atmosphere here
Atmosphere: 5
Food: 5
Service: 5
Iolando Spinola
This place is great! I don’t normally promote corporate coffee, lol, but I can’t lie, this place is nice! They did a great job creating a third space in Brockton. This might be my new quick meeting spot. They also helped me out as an Aspirational Urban Gardener, lol, with used coffee grounds!
Atmosphere: 5
Service: 5
Mary LaCivita
I seriously love this Starbucks, and wish I could give it 6 stars to balance out the haters and the whiners. The staff here is hands down the friendliest of any Starbucks. When I order in the morning, I am always greeted with a bright smile and sometimes a little message on my cup. The location is new enough that I'm positive most of the workers don't know me yet and they are just friendly people to anyone. They are quick, hard working and I am grateful. Well managed location!
Atmosphere: 5
Food: 5
Service: 5
Katherine Vida
I order a shaken esp all the time at this location and it has happen about 3x where they add cinnamon. I understand how they can get my order confused with a brown sugar shaken esp. Theres no cinnamon request on the label, is really upsetting.
Service: 3
clarissa gorrie
Exactly what you would expect when paying the prices. The staff was patient and got my order without any delay. I will definitely be going to this location again
Atmosphere: 5
Food: 5
Service: 5
Sarah Clark
I do not order on the app and I love Starbucks. My coffee is never made wrong and the people at this location are very friendly. I like seeing the same people when I pull in through the drive thru.
Raine Sanchez
I ordered my drinks in the Starbucks app but they started to make my drinks as I was in the store for 10 minutes already. The people move extremely slow and they are lazy. There were no drinks on the pick up table and no customers inside the store yet my drink took 15 minutes to make. I do not have time to waste and I am throughly aggravated with my experience this morning. I was better off ordering with the cashier than ordering with the app. After standing at the pick up table for 10 minutes no one asked me if I needed help, they prioritize the drive through than the people inside the store. I HATE this location
Atmosphere: 1
Food: 1
Service: 1
Lauren wright
Terrible service .. I’ve never been to a Starbucks that didn’t know how to make a drink .. quite rude never again .
Atmosphere: 1
Food: 1
Service: 1
Julie Fairfield
Don’t bother. It will be quicker to go to the location on the other side of Belmont. I order on the app. I receive a notification that it is ready. I arrive 5 minutes AFTER that time. They are just making my order. I’ve tried 3 times and they had it prepared once. Then why do you notify me it has been ready for 5 minutes then make me wait 10 minutes when I arrive at the store? I get that it’s across the street from a high school, but 1st, you shouldn’t be working on orders for walkins when I ordered 10-15 minutes ago and YOU NOTIFIED me my order was ready. 2nd, there were about 8 kids standing at the pickup area. This isn’t Dunkin’s. Have a seat and they will call your name. Why aren’t they telling the customers this?
I was happy that Starbucks was opening a location across the street from where I teach but I use the app because I don’t have the time to stand around and wait. I need to be at school 20 minutes before the students. Either just inform your customers that you are ignoring the app or get rid of it.
As for me, I will be returning to Dunkin’s. I’m done starting my day pissed that I once again need to stand around waiting when I’ve done my part!!
Give them a break they legit just opened. Honestly all the staff there are nice and so what if the coffee got watered down. It happens to all drinks. For just opening not to long ago I’d say you all are doing a phenomenal job.
Atmosphere: 5
Food: 5
Service: 5
Kris
As much as I wanted to like this location and patronize…I just can’t. They just opened, they are slow with preparing your order even if it’s one thing! I ordered a tall, caramel ribbon crunch frappe and it was COMPLETELY watered down with no flavor and instead of caramel in a CARAMEL RIBBON CRUNCH FRAPPE, they put CHOCOLATE! SMH It took 10 minutes to receive this and a cheese danish and there were like 5 people staffed at 8 am. Starbucks is way too pricey to be messing up a simple order, so early in the morning ?
Atmosphere: 2
Food: 1
Service: 1
Christine Ryan
service was excellent. from the cashier who took my order.
KellyAnn Manning
The service at the Drive Thru is excellent! Even though there is a line, I can see why. The line goes fast enough. Patience pays off. My coffee is perfect every time and served with a smile!
Allison Reddington
Awesome new spot! So much bigger than before! Still right off 24 & so easy to get to!
This place in two words: SLOW and INACCURATE. Worst Starbucks I've been to. You have a 50/50 chance they get your order wrong. The employees are slow and not attentive.
Atmosphere: 3
Food: 1
Service: 1
Very friendly and love the positive atmosphere here
Atmosphere: 5
Food: 5
Service: 5
This place is great! I don’t normally promote corporate coffee, lol, but I can’t lie, this place is nice! They did a great job creating a third space in Brockton. This might be my new quick meeting spot. They also helped me out as an Aspirational Urban Gardener, lol, with used coffee grounds!
Atmosphere: 5
Service: 5
I seriously love this Starbucks, and wish I could give it 6 stars to balance out the haters and the whiners. The staff here is hands down the friendliest of any Starbucks. When I order in the morning, I am always greeted with a bright smile and sometimes a little message on my cup. The location is new enough that I'm positive most of the workers don't know me yet and they are just friendly people to anyone. They are quick, hard working and I am grateful. Well managed location!
Atmosphere: 5
Food: 5
Service: 5
I order a shaken esp all the time at this location and it has happen about 3x where they add cinnamon. I understand how they can get my order confused with a brown sugar shaken esp. Theres no cinnamon request on the label, is really upsetting.
Service: 3
Exactly what you would expect when paying the prices. The staff was patient and got my order without any delay. I will definitely be going to this location again
Atmosphere: 5
Food: 5
Service: 5
I do not order on the app and I love Starbucks. My coffee is never made wrong and the people at this location are very friendly. I like seeing the same people when I pull in through the drive thru.
I ordered my drinks in the Starbucks app but they started to make my drinks as I was in the store for 10 minutes already. The people move extremely slow and they are lazy. There were no drinks on the pick up table and no customers inside the store yet my drink took 15 minutes to make. I do not have time to waste and I am throughly aggravated with my experience this morning. I was better off ordering with the cashier than ordering with the app. After standing at the pick up table for 10 minutes no one asked me if I needed help, they prioritize the drive through than the people inside the store. I HATE this location
Atmosphere: 1
Food: 1
Service: 1
Terrible service .. I’ve never been to a Starbucks that didn’t know how to make a drink .. quite rude never again .
Atmosphere: 1
Food: 1
Service: 1
Don’t bother. It will be quicker to go to the location on the other side of Belmont. I order on the app. I receive a notification that it is ready. I arrive 5 minutes AFTER that time. They are just making my order. I’ve tried 3 times and they had it prepared once. Then why do you notify me it has been ready for 5 minutes then make me wait 10 minutes when I arrive at the store? I get that it’s across the street from a high school, but 1st, you shouldn’t be working on orders for walkins when I ordered 10-15 minutes ago and YOU NOTIFIED me my order was ready. 2nd, there were about 8 kids standing at the pickup area. This isn’t Dunkin’s. Have a seat and they will call your name. Why aren’t they telling the customers this?
I was happy that Starbucks was opening a location across the street from where I teach but I use the app because I don’t have the time to stand around and wait. I need to be at school 20 minutes before the students. Either just inform your customers that you are ignoring the app or get rid of it.
As for me, I will be returning to Dunkin’s. I’m done starting my day pissed that I once again need to stand around waiting when I’ve done my part!!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Give them a break they legit just opened.
Honestly all the staff there are nice and so what if the coffee got watered down. It happens to all drinks. For just opening not to long ago I’d say you all are doing a phenomenal job.
Atmosphere: 5
Food: 5
Service: 5
As much as I wanted to like this location and patronize…I just can’t. They just opened, they are slow with preparing your order even if it’s one thing!
I ordered a tall, caramel ribbon crunch frappe and it was COMPLETELY watered down with no flavor and instead of caramel in a CARAMEL RIBBON CRUNCH FRAPPE, they put CHOCOLATE! SMH
It took 10 minutes to receive this and a cheese danish and there were like 5 people staffed at 8 am.
Starbucks is way too pricey to be messing up a simple order, so early in the morning ?
Atmosphere: 2
Food: 1
Service: 1
service was excellent. from the cashier who took my order.
The service at the Drive Thru is excellent! Even though there is a line, I can see why. The line goes fast enough. Patience pays off. My coffee is perfect every time and served with a smile!
Awesome new spot! So much bigger than before! Still right off 24 & so easy to get to!
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