Favorite brunch spot in Brookline! Or breakfast, or lunch, or coffee and hot chocolate!
Atmosphere: 5
Food: 5
Service: 5
Bob D
Looking for cozy, warm, respectful coffee shop? This location disappointed by pushing customers out 15 minutes ahead of closing on Saturday Oct 11, turning off lights inside 10 minutes before 6pm and not putting the customer first. Nero Corporate should to step in prioritize customer experience as this is not the first time this early closure has occurred at this location. Should have stopped by Starbucks that stayed open and doesn't play these games unless it's an emergency. Basic stuff - but it goes a long way.
Atmosphere: 1
Service: 1
Jessa Goldstein
Five all the way. Clean & welcoming, nice, knowledgeable, and easy-going staff. Bathrooms are clean and don’t smell like pee. I couldn’t get the touchless hand dryer to stay on for long enough and had to keep moving my hands, no points off. The toilet paper was hung the wrong way also, but I try not to judge when I see that. I do, however, have to fix it, which I did. The atmosphere was just lovely, decent music at a good volume, not crowded at all on this Wednesday afternoon. A variety of seating for the many different things people like to do in caffès. Overall I am glad I came here and not the crappy place next door.
Atmosphere: 5
Food: 5
Service: 5
Bill Hines
We were headed to the big corporate chain coffee place on the next block when we spotted caffe Nero and stopped in. So glad we did! Wonderful warm cozy vibe w great coffee, watermelon iced tea, and food! Love it.
Atmosphere: 5
Food: 5
Service: 5
Thavy Hout
Nice spot!!! For work or to stay focused! Plenty of seats available! And my matcha latte was good! I first had a small corner spot but had to change because I needed to use my laptop! That corner is cute but didn’t have a plug, so it’s good for reading a book! 📖
Atmosphere: 5
Food: 5
Service: 5
Nabeel Fahim
This was my second visit to Café Nero in Brookline, and unfortunately, it was as disappointing as the first. Both times, I ordered my coffee with an extra shot of espresso, hoping for a stronger coffee flavor. However, on both occasions, the drink tasted overwhelmingly of milk, with the coffee barely discernible. Given these consistent experiences, I won't be returning to this location.
Ana Valle
Perfect place to get some work done! Great staff, very friendly.
ShipYardMaster60
worst breakfast sandwich I’ve ever had bacon and something that is supposed to be eggs
Christopher Garza
Great atmosphere, good coffee and friendly service. Plenty of spots to sit down.
A must stop on a cold day. Excellent atmosphere, friendly staff and a welcoming place to take a break.
Oussama Mediouni
It's the only place I'm willing to spend $5 for a coffee.
Clinton Degan
Bad attitude from the employees here, they don't list all their sizes on the menu which is confusing, and then they give you attitude about not knowing about the unlisted intricacies of their menu. Their reaction to my confusion was entirely unhelpful and unappreciated.
fififly Wang
I came for TGTO today, but somehow the system must have some glitches; they told me there were already two people before me and they were not aware of a third person coming. Nevertheless, the two employees were super nice and helpful and gave me two bakeries that were not supposed to be TGTO I guess.
I especially want to thank the female employee who has been so kind and empathetic with me! (Sorry I didn’t get your name! You brighten my day! And the food is delicious too! ?)
Favorite brunch spot in Brookline! Or breakfast, or lunch, or coffee and hot chocolate!
Atmosphere: 5
Food: 5
Service: 5
Looking for cozy, warm, respectful coffee shop? This location disappointed by pushing customers out 15 minutes ahead of closing on Saturday Oct 11, turning off lights inside 10 minutes before 6pm and not putting the customer first. Nero Corporate should to step in prioritize customer experience as this is not the first time this early closure has occurred at this location. Should have stopped by Starbucks that stayed open and doesn't play these games unless it's an emergency. Basic stuff - but it goes a long way.
Atmosphere: 1
Service: 1
Five all the way. Clean & welcoming, nice, knowledgeable, and easy-going staff. Bathrooms are clean and don’t smell like pee. I couldn’t get the touchless hand dryer to stay on for long enough and had to keep moving my hands, no points off. The toilet paper was hung the wrong way also, but I try not to judge when I see that. I do, however, have to fix it, which I did. The atmosphere was just lovely, decent music at a good volume, not crowded at all on this Wednesday afternoon. A variety of seating for the many different things people like to do in caffès. Overall I am glad I came here and not the crappy place next door.
Atmosphere: 5
Food: 5
Service: 5
We were headed to the big corporate chain coffee place on the next block when we spotted caffe Nero and stopped in. So glad we did! Wonderful warm cozy vibe w great coffee, watermelon iced tea, and food! Love it.
Atmosphere: 5
Food: 5
Service: 5
Nice spot!!! For work or to stay focused! Plenty of seats available! And my matcha latte was good! I first had a small corner spot but had to change because I needed to use my laptop! That corner is cute but didn’t have a plug, so it’s good for reading a book! 📖
Atmosphere: 5
Food: 5
Service: 5
This was my second visit to Café Nero in Brookline, and unfortunately, it was as disappointing as the first. Both times, I ordered my coffee with an extra shot of espresso, hoping for a stronger coffee flavor. However, on both occasions, the drink tasted overwhelmingly of milk, with the coffee barely discernible.
Given these consistent experiences, I won't be returning to this location.
Perfect place to get some work done! Great staff, very friendly.
worst breakfast sandwich I’ve ever had bacon and something that is supposed to be eggs
Great atmosphere, good coffee and friendly service. Plenty of spots to sit down.
Nice Mocha and great place to work from :)
Restaurantji Recommends
A must stop on a cold day. Excellent atmosphere, friendly staff and a welcoming place to take a break.
It's the only place I'm willing to spend $5 for a coffee.
Bad attitude from the employees here, they don't list all their sizes on the menu which is confusing, and then they give you attitude about not knowing about the unlisted intricacies of their menu. Their reaction to my confusion was entirely unhelpful and unappreciated.
I came for TGTO today, but somehow the system must have some glitches; they told me there were already two people before me and they were not aware of a third person coming. Nevertheless, the two employees were super nice and helpful and gave me two bakeries that were not supposed to be TGTO I guess.
I especially want to thank the female employee who has been so kind and empathetic with me! (Sorry I didn’t get your name! You brighten my day! And the food is delicious too! ?)
Food: 5
Service: 5
Mediocre coffee.
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