Took 10 minutes just for us to order, pizza came out soggy, cold, no sauce (ordered Vodka Pasta Pizza), used lots of their garlic, red pep, and that still couldn't really save it. Tipped just cos they seemed like they were having a terrible day, even with microwaved food, it's not their fault, so I totally get it.
Atmosphere: 1
Food: 1
Service: 1
Danielle Champagne
Great Gluten free crust! Clear menu and delicious vegan cheese!
Atmosphere: 5
Food: 5
Service: 5
Harry
This âpizzaâ was truly the worst pizza I have ever had. I am usually pretty agreeable and rarely ever call anything bad, but this was a poor excuse to call something pizza.
Save yourself the disappointment and money and just go to Pizza Hut or some other pizza chain.
Atmosphere: 3
Food: 1
Service: 3
Leila Rodriguez
Weâre visiting from Florida, but all of us have such a love for Boston and were so excited to finally be here. After driving 5 hours (with traffic!) from Philly, we checked into our hotel and looked for something nearby to eat. Ottoâs Pizza by the Armory Street stop seemed like the best option, we walked about 12 minutes, and now I can truly say it was worth every step.
The food was great, the view was nice, the game was playing on the TV, but what really made the experience special was Jose.
Ottoâs isnât a full-service restaurant â itâs more of a kiosk setup and Jose was the only person working the front. He was taking our order (for 11 people â two families!), helping with drinks, answering questions, and doing it all with such patience and kindness. You could tell he genuinely cared about making sure everyone was taken care of.
At one point, my dadâs pizza was taking a little longer, and Jose came over and gently said, âIâm so sorry! we were out of pineapple, so I ran to the store really quick to get some.â My dad told him he didnât have to do that, that we couldâve picked something else, and Jose just smiled and said, âNo, itâs honestly one of our best pizzas, and I really wanted you to try it.â
That kind of thoughtfulness is rare. He didnât have to do any of that, but he chose to and it showed just how much pride he takes in his work and in treating people well.
Also, a big shoutout to the person working hard in the back making all the fresh pizzas and everything came out hot, fresh, and delicious. Together, they made our first night in Boston feel really warm and welcoming.
Thank you, Jose. Youâre not just great at your job , youâre a genuinely good person, and we appreciate you!
Ami R
Visiting Brookline and ordered delivery from Otto got the gluten-free pineapple and bacon pizza and added chicken. Super tasty and fresh! Everything came hot and the crust was great. Definitely hit the spot!
Alejo Airplane
Delicious đđœ Was ready sooner than expected and was just super tasty the honey fits so well. And for 17$ it's worth it.
Les Settle
If you want pizza in the Boston area, this is the place to be pizza was delicious. The whole family enjoyed it. I would 100% eat here again when in the area.
Janelle Rae
I ordered from this Ottoâs and received everything wrong with my order. Upon contacting them for fixing the issue they wanted me to join their rewards. I had to file for a chargeback as they refused a refund after sending them photos of the incorrect order. Will not be going here again.
Parking: Paid street parking available. Accessible by public transportation
Atmosphere: 3
Food: 5
Service: 4
Alejandro Romero
Sweet sauce ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza
CarolBintheD
Ordered on-line @5:45 for a 6:45pm delivery - got a text @ 6:35 saying the kitchen had finished my pizza. I called at 7:15 to ask if my pizza had left the store, was told it was almost there- it arrived at 7:21- I felt bad for the delivery driver. I think the store could have notified me about the delay in delivery.
Sarah Selden
Lily?, excellent Pizza, efficient and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Bob Pascarella
it's a real shame because it could be very good if they would just cook the pizza more. It's a sloppy floppy wet mess.
They make a fabulous pizza đđ
Atmosphere: 4
Food: 5
Service: 5
Took 10 minutes just for us to order, pizza came out soggy, cold, no sauce (ordered Vodka Pasta Pizza), used lots of their garlic, red pep, and that still couldn't really save it. Tipped just cos they seemed like they were having a terrible day, even with microwaved food, it's not their fault, so I totally get it.
Atmosphere: 1
Food: 1
Service: 1
Great Gluten free crust! Clear menu and delicious vegan cheese!
Atmosphere: 5
Food: 5
Service: 5
This âpizzaâ was truly the worst pizza I have ever had. I am usually pretty agreeable and rarely ever call anything bad, but this was a poor excuse to call something pizza.
The crust was droopy and extremely thin, there was ZERO sauce on our pizza, and the biggest indicator: My fiancĂ© and I had hit the pen and only finished half the pizza. If I know itâs bad then, I canât imagine how disappointed I wouldâve normally been. The cherry on top was the fact that it was $32.
Save yourself the disappointment and money and just go to Pizza Hut or some other pizza chain.
Atmosphere: 3
Food: 1
Service: 3
Weâre visiting from Florida, but all of us have such a love for Boston and were so excited to finally be here. After driving 5 hours (with traffic!) from Philly, we checked into our hotel and looked for something nearby to eat. Ottoâs Pizza by the Armory Street stop seemed like the best option, we walked about 12 minutes, and now I can truly say it was worth every step.
The food was great, the view was nice, the game was playing on the TV, but what really made the experience special was Jose.
Ottoâs isnât a full-service restaurant â itâs more of a kiosk setup and Jose was the only person working the front. He was taking our order (for 11 people â two families!), helping with drinks, answering questions, and doing it all with such patience and kindness. You could tell he genuinely cared about making sure everyone was taken care of.
At one point, my dadâs pizza was taking a little longer, and Jose came over and gently said, âIâm so sorry! we were out of pineapple, so I ran to the store really quick to get some.â My dad told him he didnât have to do that, that we couldâve picked something else, and Jose just smiled and said, âNo, itâs honestly one of our best pizzas, and I really wanted you to try it.â
That kind of thoughtfulness is rare. He didnât have to do any of that, but he chose to and it showed just how much pride he takes in his work and in treating people well.
Also, a big shoutout to the person working hard in the back making all the fresh pizzas and everything came out hot, fresh, and delicious. Together, they made our first night in Boston feel really warm and welcoming.
Thank you, Jose. Youâre not just great at your job , youâre a genuinely good person, and we appreciate you!
Visiting Brookline and ordered delivery from Otto got the gluten-free pineapple and bacon pizza and added chicken. Super tasty and fresh! Everything came hot and the crust was great. Definitely hit the spot!
Delicious đđœ
Was ready sooner than expected and was just super tasty the honey fits so well.
And for 17$ it's worth it.
If you want pizza in the Boston area, this is the place to be pizza was delicious. The whole family enjoyed it. I would 100% eat here again when in the area.
I ordered from this Ottoâs and received everything wrong with my order. Upon contacting them for fixing the issue they wanted me to join their rewards. I had to file for a chargeback as they refused a refund after sending them photos of the incorrect order. Will not be going here again.
Very bad service. Very slow. They donât serve.
Restaurantji Recommends
Parking: Paid street parking available. Accessible by public transportation
Atmosphere: 3
Food: 5
Service: 4
Sweet sauce ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza
Ordered on-line @5:45 for a 6:45pm delivery - got a text @ 6:35 saying the kitchen had finished my pizza. I called at 7:15 to ask if my pizza had left the store, was told it was almost there- it arrived at 7:21- I felt bad for the delivery driver. I think the store could have notified me about the delay in delivery.
Lily?, excellent Pizza, efficient and friendly staff
Atmosphere: 5
Food: 5
Service: 5
it's a real shame because it could be very good if they would just cook the pizza more. It's a sloppy floppy wet mess.
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