I had a horrible experience at this Starbucks. Staff was nice but didn’t make the drink or food well. I get Starbucks often and almost always get the Vanilla Sweet cream cols brew with one pump of vanilla removed to make it less sweet. My drink was made way too sweet and there didn’t seem to be cold foam on it. I order oatmeal to be made with almond milk instead of water and was handed a cup with so much liquid it was like soup. I asked for it to be remade with water and was handed a cold cup that is also like soup and inedible.
Atmosphere: 3
Food: 1
Service: 2
Jay M. Cronin
Parking is pretty easy, especially if you use the app to order ahead
Atmosphere: 5
Food: 5
Service: 5
Pray Truth
Alyssa whom took my order seems to have a high sense of superiority. Her interaction with me was demeanor to say the least today August 8 2025. Last week she was speaking badly to one of her colleagues a tall female with long dark brown hair. I could tell she was berating her by the mean straight face Alyssa was portraying and how the tall females body language. Do not understand why this tall female was allowing her to berate her all I can think of is she must be a manager though albeit a poor one that lacks personable skills. If she is a manager she is in need of sensitivity training and conflicts resolution for the manager title has given her bad sportsmanship in the work force
Atmosphere: 1
Service: 1
Yelena Cannata
I know! #payitforward #mentalhealthawareness #communitysupport #stillthequeen #harleythequeen
Atmosphere: 5
Food: 5
Service: 5
Chelsea Nicole
Every Batista here is excellent. They know their customers names and orders and always have a kind word. Coffee is always made well and served quickly.
Atmosphere: 5
Food: 4
Service: 5
Mateo S
The slowest service I ever encountered everybody got their drinks before mine
Atmosphere: 1
Food: 1
Service: 1
Yeon-Hee Lee,
I’ve been to Starbucks all over the US and around the world, but this is only place where placing an order feels like I’m causing a personal inconvenience. The cashier- the one who always a headscarf- never seems to understand my order. I mean, how hard can it be to understand a coffee order… at a coffee shop? I keep going here only because there’s no other coffee shop nearby. Coffee should wake you up, not wear you down!
Carlos Linera
In all honesty, I do not drink Starbucks. I'm a Dunkin's kind of guy. But, every once in a while, I will have a breve latte from Starbucks. This brookline location had the 2 most attentive and service oriented ladies that I've ever seen at a Starbucks. Thank you for a great latte and great service!
AMAURIS ALCANTARA
This location just lost a customer over a cup of water, I'm a regular customer at this location and visit order Starbucks at least 8 times a week, and today ask for a cup of water and was told only with a purchase. I hope they are saving a good amount of money.
They are the worst. 25-50% of my orders are messed up by missing items. Aggravating and almost daily screw ups. A spoon for the parfait, the oatmeal is dry, no sugar or fruit, (clearly ordered with liquid etc.) can’t get the coffee or tea right either. Sometimes they don’t put the food it the bag. Then they want a tip.
E
Yesterday I went to this Starbucks and a woman that works there her name is Sumuro she was screaming at me!!! And my drink was made wrong.
Robert Homer
This bucks is bunk. No sandwiches ever
Mell Nunes
This Starbucks the service is really bad, I was trying to get my drink and this girl starts talking with me in a very rude tone. I think her name was Inci.
I had a horrible experience at this Starbucks. Staff was nice but didn’t make the drink or food well. I get Starbucks often and almost always get the Vanilla Sweet cream cols brew with one pump of vanilla removed to make it less sweet. My drink was made way too sweet and there didn’t seem to be cold foam on it. I order oatmeal to be made with almond milk instead of water and was handed a cup with so much liquid it was like soup. I asked for it to be remade with water and was handed a cold cup that is also like soup and inedible.
Atmosphere: 3
Food: 1
Service: 2
Parking is pretty easy, especially if you use the app to order ahead
Atmosphere: 5
Food: 5
Service: 5
Alyssa whom took my order seems to have a high sense of superiority. Her interaction with me was demeanor to say the least today August 8 2025. Last week she was speaking badly to one of her colleagues a tall female with long dark brown hair. I could tell she was berating her by the mean straight face Alyssa was portraying and how the tall females body language. Do not understand why this tall female was allowing her to berate her all I can think of is she must be a manager though albeit a poor one that lacks personable skills. If she is a manager she is in need of sensitivity training and conflicts resolution for the manager title has given her bad sportsmanship in the work force
Atmosphere: 1
Service: 1
I know! #payitforward #mentalhealthawareness #communitysupport #stillthequeen #harleythequeen
Atmosphere: 5
Food: 5
Service: 5
Every Batista here is excellent. They know their customers names and orders and always have a kind word. Coffee is always made well and served quickly.
Atmosphere: 5
Food: 4
Service: 5
The slowest service I ever encountered everybody got their drinks before mine
Atmosphere: 1
Food: 1
Service: 1
I’ve been to Starbucks all over the US and around the world, but this is only place where placing an order feels like I’m causing a personal inconvenience. The cashier- the one who always a headscarf- never seems to understand my order. I mean, how hard can it be to understand a coffee order… at a coffee shop? I keep going here only because there’s no other coffee shop nearby. Coffee should wake you up, not wear you down!
In all honesty, I do not drink Starbucks. I'm a Dunkin's kind of guy. But, every once in a while, I will have a breve latte from Starbucks.
This brookline location had the 2 most attentive and service oriented ladies that I've ever seen at a Starbucks. Thank you for a great latte and great service!
This location just lost a customer over a cup of water, I'm a regular customer at this location and visit order Starbucks at least 8 times a week, and today ask for a cup of water and was told only with a purchase. I hope they are saving a good amount of money.
Terrible representation of the brand
Restaurantji Recommends
They are the worst. 25-50% of my orders are messed up by missing items. Aggravating and almost daily screw ups. A spoon for the parfait, the oatmeal is dry, no sugar or fruit, (clearly ordered with liquid etc.) can’t get the coffee or tea right either. Sometimes they don’t put the food it the bag. Then they want a tip.
Yesterday I went to this Starbucks and a woman that works there her name is Sumuro she was screaming at me!!! And my drink was made wrong.
This bucks is bunk. No sandwiches ever
This Starbucks the service is really bad, I was trying to get my drink and this girl starts talking with me in a very rude tone. I think her name was Inci.
Atmosphere: 3
Food: 4
Service: 1
Just starbucks
Atmosphere: 4
Food: 4
Service: 4
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