Taco Bell Cantina
872 Commonwealth Ave, Chestnut Hill
(617) 906-7204
Recent Reviews
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Great š
Atmosphere: 5
Food: 5
Service: 5
Terrible service, waited over an hour for fast food at 1am, had to get a refund cause what the actual hell, in what universe does it take OVER AN HOUR TO GET FAST FOOD and the lady at the counter didnāt even apologize or feel even a little bad, she was cold
Service: 1
If youāre uber eats or DoorDash do not accept any orders from this place after 2AM on a weekend. Itās pure chaos, Iām not sure why or how management lets this happen. Waiting 40 minutes for FAST food is diabolical. I will say it seemed like the crew was trying their best but something here needs rebalancing.
Atmosphere: 1
Service: 1
When The Bell hits, it hits. When it misses, it's an abomination. The taco team at this location struck out hard at 3:30pm on Sunday, Oct. 26. The cheesy gordita crunches I received were carelessly constructed disasters. I shudder to think of the hate crime I would have received had I ordered my standard crunchwrap supreme, a much trickier creation.
Atmosphere: 1
Food: 1
Service: 1
Worst taco bell ever. Had ordered food via uber eats. Tiok almost 2 hrs to deliver a burrito
Nelson and his team were super efficient. Despite a busy restaurant at 2:30am, the food was fresh and came out quick.
Atmosphere: 4
Food: 5
Service: 5
Came here at 2 am on a Sunday/Monday and the place was immaculate and the portions were huge. Must be a good time to come, best taco bell I ever had, which isn't really saying much.
Dirty dining area, drug addicts standing outside the doors . Staff very unprofessional and rude. Second time visiting this location and both times was a let down. That's why I am making review. I had to put an formal complaint into customer service. I do NOT suggest going to this location especially to eat in. I will never go to this location again and definitely not impressed.
Atmosphere: 1
Food: 2
Service: 1
So it took 30 minutes for me to get my food after I already paid. This is unacceptable. The workers sit around not doing anything except talking.
Atmosphere: 4
Food: 5
Service: 1
Theyāre online orders are getting priority and making everyone in the store wait 1+ hour.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They are trying to run 2 business in 1. The online offers make in store orders wait 52minutes for two regular tacos. Never saw such a broken business structure.
Atmosphere: 1
Food: 1
Service: 1
Late good and do not pick up calls. One of the worst Taco Bell locations I have ever experienced, will escalate to management.
Atmosphere: 1
Service: 1
Good food
employees super friendly! they help me with an order that I switched beans for beef, the problem is Iām vegetarian and they made me another one even was my fault. lovely people š„¹š«¶š»
Atmosphere: 5
Food: 5
Service: 5
It is nice, clean and love the idea that the kitchen is out which you can see while your food is getting prepared. The chalupa masa was really dry and it tasted like if it was sitting there for days. The chicken was good, lettuce and tomato were fresh but not the masa. The service was ok! You order your food at the kiosk. Theyāre was 2 cookers doing the food which they all looked like they werenāt allowed to talk to the customers because the didnāt say a peep! They looked like if they were forced to come into work but were staring at the two other employees that were sitting. Then there was one more employee that was serving the drinks that didnāt stop talking to another girl but did not interact with the customers at all. They were two guys there that were sitting doing paperwork and in the computer which one had the Taco Bell cooker uniform one older and one younger that acted like if they never saw 2 women because they didnāt stop staringš¤¦š»āāļø
The older bold guy was just weird and every time I looked he was staring while I was eating. It was uncomfortable and unprofessional on their behalf if you ask me!
Atmosphere: 3
Food: 2
Service: 4
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