black & blue steak and crab, Burlington Ma.

We had a very flamboyant server who came to the table like gangbusters and then disappeared never checking in when the food was delivered. we had to flag an assistant down to order another drink and wine for the table. The filet mignon was dry and overcooked and the Brussels sprouts were tough and undercooked. When the server reappeared at the conclusion of the service when our table was being cleared then asking how was the meal. When I honestly answered that the steak was overcooked and dry she looked shocked. Way too late for service recovery or the chance to address our issues sooner. I believe she took my steak off the bill and comped a dessert but the others at the table had the same opinion of their steaks as well. Disappointing and we won't return.

It was a good experience, salad was good and steak with peppercorn sauce was good, they charged extra for the sauce, but this is a steak house? Service was pretty good. Overall good. I also tried the Bancroft and thought the Bancroft was better.

The worst foods around Burlington and beyond. The chef/owner don't seem care about the quality of foods. Only care about the profits. Tasteless and dry breads, mediocre & small appetizers, salads, cheaply made yet expensive seafoods. Go to Eddy B's, Capital grill, Tuscany, Legal, Burtons, and Feng Shui or anywhere else but this. So done!

Everything was absolutely AMAZING! The food of great quality and service unparalleled! I will most definitely be returning!

Service was great but food was sub par typical chain, not worth the extremely high price. I won't return.

The food was okay, and the prices matched other steak houses in the area. We were planning on celebrating my husband's retirement with a quiet dinner. The place was packed, so we ended up right next to the kitchen door. It was distracting and noisy. Staff were outstanding and very attentive.

Thank you for such a wonderful experience again. We enjoyed every element; food, drinks, atmosphere and especially service. Sam was awesome! We'll be back.

My husband and I were on vacation in New England. On our last day, stayed at the connecting hotel to the black & blue Steak and Crab - Burlington. It was definitely a failure. We arrived and seated immediately. Water service was prompt, and then nothing went well from there. The server eventually made it over and was harried, and did apologize for the long wait. Drinks were ordered and received promptly by a different server. We then waited again about 25 minutes with one drink with no one stopping by to check in. The server came by after 25 minutes to take our order. Two salads, lobster bucatini and a steak were ordered as well as two glasses of wine with a request for more water. The salads came out after about 15 minutes, no issue there. The wine did not arrive, and we had run out of water and asked for more water and a pepper mill. None of that was delivered. My husband got up and found the pepper mill and took our two water glasses to the bar to be refilled and inquired about the wine. We finished out salads with no wine and the water he brought back with him. We watched other tables served near us frequently. 30 minutes went by and the main dishes were delivered. We asked again about the wine ordered. My pasta dish was mildly warm. The steak was cooked well, but had been cooked and had been sitting for too long to consider it the proper temperature. We waited to see if the steak could be corrected and the pasta rewarmed, but again, no one showed up, so we ate. The wine was delivered as my husband finished his steak. Next, our initial server brought us the bill. No offers for water, more wine, etc... She was surprised when hearing our disappointment and requested we wait for the manager. The manager was prompt In explaining that my husband waited the table and food was cold. Her response was a whiny "awwww, awww, awww". No apology or ownership. Just a condescending look. DO NOT WASTE YOUR TIME HERE. Other choice are close by

Love black and blue, never a disappointment. Food, drinks and service are amazing every time

We had to repeatedly ask our server for things and then get up and find someone else . It stalled when we could eat dinner and food ended up being cold. Honestly it was one of the worst experiences I have had at a restaurant. Our server only focused on 2 tables that were drinking nonstop so assuming they would get a bigger tip.

My daughter and I were there to celebrate our birthdays. Everything was beyond outstanding!

Husband and I went for anniversary dinner. This restaurant is our special occasion go-to. They gave us complimentary champagne which was a lovely touch. Husband thoroughly enjoyed his filet and mashed potatoes. I had the scallops and risotto with a side of asparagus which were amazing. This restaurant never disappoints and is reasonably priced compared to other comparable restaurants in Burlington.

This is honestly our favorite place to go when celebrating any special occasion. We typically go for our birthdays every year. Tonight we went to celebrate 1 month till our wedding! Everyone you encounter is so friendly. You never feel rushed here so you can actually take your time and enjoy your night out. They always go the extra mile to celebrate you. They acknowledge whatever it is you are celebrating and make you feel so welcome and special. We even got some free champagne! Everything is delicious and the drinks are always amazing. I truly do not have a single negative thing to say about Black and blue.

Food was wonderful! Service was excellent!! We love having Sheri as our server! She is awesome! Celebrated our 49th anniversary and we were surprised with a glass of champagne to start off our meal!!

Noisy and hard to hear. Had to ask for water and waited to our check and only asked about dessert when the check came.