Caffè Nero
75 Middlesex Turnpike, Burlington Mall Road Space 1025B, Burlington
(781) 265-2650
Recent Reviews
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Friendly staff and great atmosphere
Atmosphere: 5
Food: 5
Service: 5
Stopped by here for a cappuccino after lunch. Over-all the cappuccino was good. Service was good. The atmosphere was fantastic for a cafe
Atmosphere: 5
Food: 4
Service: 4
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Very good coffee. Friendly staff.
Atmosphere: 5
Service: 5
On June 19th, after 4pm, I had an unpleasant experience in this establishment. The lady behind the counter was very rude and disrespectful to my children, who are between the ages of 8 and 10. While I was sitting at a table watching them place an order, she rudely told them to move to the next register to make a payment and leave a tip. It seemed like she was upset because they were speaking a foreign language, which felt discriminatory.
When I asked her to be nicer to my children, she raised her voice and blamed them for not moving to the next register sooner. This made us feel unwelcome and uncomfortable. Because of this, we do not plan to visit your location again.
Atmosphere: 1
Food: 1
Service: 1
These are all over the UK and have great coffee. So glad to see them in the US.
Atmosphere: 5
Food: 5
Service: 5
Terrible experience with barista who snagged pastries away because I told her to heat it up, so unprofessional and rude we just said never mind and walked out never going over there again
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Pastries
Relaxing coffee shop. Best iced matcha latte ever!
Atmosphere: 5
Food: 5
Service: 5
Caffe Nero makes me say goodbye to Starbucks for good! ? The handcrafted coffee is WAYYY better here with consistent good quality. I love the pastries especially the multigrain croissant. The barista is very efficient and friendly.
One of my pet peeve is I always prefer ACTUAL dishware while dining in and Caffe Nero does that!! It makes the dining experience like 10x better. This cafe has great atmosphere for you to sit back and enjoy your cup of joe. It is a great spot to recharge after all the shopping.
Don’t forget to download their app and start to work towards a free coffee!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oat Milk Latte, Multigrain Croissant
I love Caffe Nero, especially the branch in Burlington Mall. The caffe has a great atmosphere with lots of spaces to chill out and have a good drink. I ordered a Hot Chocolate with Macarons which both were delicious. I loved the caffe vibe. Also, the shopkeeper was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins
Restaurantji Recommends
It was one of the best coffees I’ve ever had. Really good service. I recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappe Latte 16oz
all good but poor internet service. Not acceptable in a cafe these days.
Atmosphere: 2
Food: 5
Service: 2
Service was great and my hot chocolate was good but the sandwich was boring and had brown lettuce on it.
Atmosphere: 3
Food: 2
Service: 4
Better than starbucks
Atmosphere: 4
Food: 4
Service: 4
I showed up to get coffee and a small breakfast with my wife and two children. I was charged for 3 coffees (only ordered two)was not informed they were ready for 10 minutes of waiting. The cinnamon roll given to my daughter was cold not even attempted to be heated with icing smeared all over it. My sandwich was the best thing given to us. I took two sips of my cappuccino before taking my son to the bathroom (the bathroom filthy by the way and this was at 9 am mind you) I came back to my table 3 minutes later to see they threw away my 7 dollar cappuccino. Don't waste your time or money here. I've been to many of their locations and none of them are as piss poor as this one.
Atmosphere: 1
Food: 1
Service: 1
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