Domino's Pizza

53 Winn St, Burlington
(781) 229-1330

Recent Reviews

Sort by
Maycon Viana

Horrible customer service

David Gollihar

The food consistency from this store is the same as other locations across the US, but the customer service is much better.
When receiving an incorrect order, if you call the store (not the dinky online problem reporter), they'll make it right, and they'll do it quickly.
This was on the night of Nov 25th, thanks to the staff! You're goated

Atmosphere: 5

Food: 5

Service: 5

vinay sagar

Frustrating.. Careless….

I ordered a veggie pizza from Domino’s, and when it arrived, I noticed small meat pieces on it. This is completely unacceptable, especially when someone specifically orders vegetarian food. It shows a lack of care and attention in preparing the order.
I couldn’t even eat the pizza because of their mistake and it really ruined the meal. I hope Domino’s improves their quality control and pay more attention while preparation because this shouldn’t happen especially with dietary restrictions involved.
There is no rating option below 1 thats why i selected 1 star.

Atmosphere: 2

Food: 1

Service: 3

Graceful Meadows Vending Co

First time ordering! Had a minor mix up but the staff I spoke too fixed everything right away and my food was delivered !! Nice service , thanks

Food: 4

Service: 5

Morgan Bresnahan

Large hair baked into the pizza and the compensation offered was a 20% off coupon or a free medium 1 topping. The pizza was a large Hawaiian, we also ordered several other items. What a joke, also ew.

Atmosphere: 1

Food: 1

Service: 1

Lauren

Thanks Judy!!! So sweet and great service :) Hooked me up!

Atmosphere: 5

Food: 5

Service: 5

Emilio Abad

Fast service, Judy was amazing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza, Tater Tots

Sarah Camacho

I ordered a standard spinach feta pizza with chicken on doordash and this is what i got. Just a horrible sloppy mess. None of the chicken that I paid extra for and barely any spinach. It was practically inedible. Who wants to eat greasy slobs of cheese? Yuck. Do better

Nick Burnell

This is pretty rare, but I was delivered the wrong pizza. I drove it back to dominoes to figure out what went wrong. There was confusion from the pizza box itself, since pan pizzas and stuffed crust now share the same black/gold box. unfortunately, the delivery driver did not catch this mistake before leaving the shop. Judy was very nice and helpful in correcting this. there are a few confusing steps that Judy is already managing when it comes to order fulfillment. The only thing that made me upset about this whole incident is the fact that I paid for delivery with tip and the driver screwed me. It's industry standard across any delivery service to check the order before you load up for delivery. I will probably try to avoid ordering delivery as much as I can.

Atmosphere: 5

Food: 5

Service: 5

Joshua Mohr

Don’t order from this dominos too many non English speaking workers that have family come up and just gossip while they’re working. I was there waiting for my carry out order for 20 mins. They claimed they made my order then blamed it on a driver taking it for a delivery. Do they not read English too? . Manager didn’t care and said she would just remake it after waiting 20 mins in the lobby while having to listen to people speaking Spanish or whatever language they were speaking loudly that were not working nor were they customers. The Manager didn’t ask them to leave as they were talking to a worker who seemed to be family. I told the female manager don’t bother making my order not going to sit there for another 20 minutes for a CARRY OUT ORDER!!! They just lost a weekly customer after this experience

Atmosphere: 1

Food: 1

Service: 1

Fathy Naeim

I was an issue with my order and when i gave them a call they were so kindly and respectful and solving the problem , I love you guys keep it up 👍

Atmosphere: 5

Food: 5

Service: 5

Vinnie

I have been ordering from Dominos for a long time. I have never had a problem with their food, drivers or service. Two thumbs up from me!

Atmosphere: 5

Food: 5

Service: 5

Monique

Larry was very nice and super careful with our allergy order. Much appreciated. Thank you!

Paula Anjo (Paula A)

Ordered my food to have the delivery driver show up at my door complaining that we didn’t leave a tip on receipt and if we had cash tip, I got up to show him I left a $3 tip on card to which he proceeded to complain even more and say the tip MINIMUM is $5 and rolled his eyes and stormed off . His name was supposedly Rubens, poor service.

Breno Goudinho

very long wait to pick up my order and terrible service

Atmosphere: 1

Food: 4

Service: 1

Loading...