Milkshake Lovers

McDonalds has much better milkshakes.
Sorry to say this.

I went to this place with my 2 toddlers (under 3). My boys wanted a strawberry banana milk shake, and I was told by the young man at the cash register, that the small size is not available for this flavor, so I ordered a medium and asked 2 be split in 2 cups. He politely said that it wouldn’t be a problem. While I was waiting for my beverage to be made, 3 girls started to give this cashier a hard time due to him accommodating my request. They were speaking in Portuguese, which I happen to be fluent in, of how it’s not their problem and how they were annoyed by having to split the drinks in 2 cups saying things like “ next time just give her the extra cup, and ask her to do it herself”. I felt very uncomfortable standing there while they were talking about me. Very sad that they were teaching that young man bad service

Very good service,the milkshake so good too!! Best place

Atmosphere: 5

Food: 5

Service: 5

My experience here was awful! 5 girls working the little food court space and I stood there for 3 minutes and none acknowledged me; 3 were chatting and gossiping while two others sat apart from this group. Very disappointed in this and not good customer service at all. None instructed me to even show me where to order. Me and my daughter figured it out after we saw a gentleman go up to the order screen and do so from there. There was also the option of speaking to one to order but she didn't even made the effort to smile or say "Hi welcome to Milkshake Lovers, how can I help you today?" Is this how Millennials are for the future? The cleaning ladies at the food court were mich friendlier then all of them combined! The shakes were good, but if nonthing is done about how they treat people or teach them customer service skills, this place will fail!), PERIOD! ?

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Milkshake Lovers

This is not a traditional ice cream shop, but a flavored soft serve shop. Admittedly, they have a lot of flavor combinations.

Chocolate flavor was ok, and for a soft serve "milkshake" it was good. Service and atmosphere....it's in a good court....so not really there for service and atmosphere.

Atmosphere: 3

Food: 4

Service: 3

I got the brazllian acai, It was amazing, Everyone was professional and nice. Amazing. delicious place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hazelnut Acai

This is a great place to go to with your friends and family, with helpful and friendly staff and great milkshakes!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Nutella, Nutella Heaven, Milkshake Lovers, Strawberry Milkshake, Hot Fudge Sundae, Kinder Bueno, Come Together

The girls are not friendly. Terrible customer service.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Açaí Cup, Nutella Açaí

The girls are not friendly. Terrible customer service.

My first time having this drink. I threw it out. I didn’t like that it tasted like cough medicine. Everything was crammed in a small cup. The Açaí doesn’t taste authentic either. Just a no.

Great ice cream and milkshakes, horrible consumer service ?

Atmosphere: 3

Food: 5

Recommended dishes: Acai Parfait

7.49 for a Nutella Shakes the most disgusting thing the girl with a very rude attitude tasted like milk with a little bit of chocolate

Atmosphere: 1

Food: 1

Service: 1

I asked for a milkshake with almond milk and the attendant told me that this option was no longer available. I don't know why they don't have a simple milk option, that's unacceptable and not inclusive at all. It's very sad, the milkshakes are very good and unfortunately I couldn't have them.

Food: 3

Service: 1

Awesome drinks and fast service, friendly staff! Definitely recommend!

Atmosphere: 4

Food: 4

Service: 5

Kit Kat shake was really delicious.

Atmosphere: 4

Food: 5

Service: 4