5 solid minutes to order a hot chai latte and a maple sugar bacon sandwich. I'm not including the time waiting in line. This guy had no idea what he was doing. He went to get help 3 times. It's not exactly cheap either. It was almost $10 for those two items. Dunkin' what are you doing!? Train your staff! Especially for the morning rush.
Atmosphere: 3
Food: 3
Service: 1
Brian Casey
Before you drive away make sure to stop and butter your own bagel. The butter will be nice an cold so it doesn't spread for you too.
Atmosphere: 2
Food: 1
Service: 1
SD
The renovation got rid of everything that made this Dunkin cool and unique. No more chairs to sit in. No more awesome looking mural that depicted the Dunkin’ Donut’s history. It’s pretty disappointing.
Clement Crowley
All the staff were fantastic service was great and fast
Parking: Carver DD near hardware store 2 Montello st
Kid-friendliness: Kids love it staff is great to children
Wheelchair accessibility: WC accessibility .if great good parking spots with plenty of room on both sides of the vehicle.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Iced Latte
Bob Russo
I go to this location 5 days a week and I am treated like royalty ! There are a lot of complaints here but people are quick to lash out and do not take into consideration that these are people that work here and it’s not an easy job I know I couldn’t do it, a little patience goes a long way and it’s just coffee not a heart transplant !
Atmosphere: 5
Food: 5
Service: 5
Prince Doe
Always seems to be forgetting the small things. You order a medium ice coffee with cold foam and it'll come without cold foam. You order a bacon avocado toast and don't get the bacon. It's always a hassle when you have to get a refund through the app because it takes a week or longer to get resolved.
Atmosphere: 1
Food: 3
Service: 1
Patricia Wade
Excellent service. Very efficient doing everything.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sausage Egg and Cheese, Wake-Up Wrap - Sweet Black Pepper Bacon, Donuts
King Doe
Always seems to be forgetting the small things. You order a medium ice coffee with cold foam and it'll come without cold foam. You order a bacon avocado toast and don't get the bacon. It's always a hassle when you have to get a refund through the app because it takes a week or longer to get resolved.
Atmosphere: 1
Food: 3
Service: 1
Troy Bickford
Charge you for an X-large and give you a mediums worth of beverage.
Love this Dunkin'. I'll typically come here twice a week. It gets busy as they're right off the highway. The way the parking lot & drive-thru are set up, there is usually plenty of room to park & drive out even if it is busy with the drive-thru line backed up. The staff do their best to get everyone in & out while providing great customer service. I use mobile ordering & never have issues with my orders. Food usually comes out nice & hot - sometimes the wake-up wraps aren't assembled the best, but I can fix that myself. One time, they didn't have the ingredients to make the chai latte I wanted, so they suggested an alternative with what they did have & threw in 2 free donuts for the inconvenience.
Parking: Very clean. Conveniently located. Great service. The hot chocolate with generous whip cream was delicious.
Atmosphere: 5
Food: 5
Service: 5
Richard Manduca
I LOVE IT ARE A1.
Atmosphere: 5
Food: 5
Service: 5
Sarah
Lady in takeout has a problem with doordashes. I walk in and say good morning, I have a delivery for (customer name) guy came with a drink and told me he was taking care of the rest so it will be awhile. A lady came up and told me to give it back so I gave to her. Then she gives me third degree that "you people not get your hands on food". I told her I understand because I see a lot of crazy things but I assure you that I have no interest in eating customers food. She takes her time with order and admitted she doesn't speed up for anyone and how she should be shared with tip because she prepped it. I told her I work retail and didn't like the way she treated the trainee. She snatched order off his hand. I just hope that she doesn't treat customers this way and I don't want this to continue. Other than that, Dunkin donuts is great and love their new pecan iced latte ?
Jeong Kim
It's dunking. Not sure how I can rate this place however, I must say the staff was excellent in my situation. Bought coffee and dropped the entire cup by accident and they provided a new cup, no charge. Good ppl do exist. ?
When it's good, it's great.
5 solid minutes to order a hot chai latte and a maple sugar bacon sandwich. I'm not including the time waiting in line. This guy had no idea what he was doing. He went to get help 3 times. It's not exactly cheap either. It was almost $10 for those two items.
Dunkin' what are you doing!? Train your staff! Especially for the morning rush.
Atmosphere: 3
Food: 3
Service: 1
Before you drive away make sure to stop and butter your own bagel. The butter will be nice an cold so it doesn't spread for you too.
Atmosphere: 2
Food: 1
Service: 1
The renovation got rid of everything that made this Dunkin cool and unique. No more chairs to sit in. No more awesome looking mural that depicted the Dunkin’ Donut’s history. It’s pretty disappointing.
All the staff were fantastic service was great and fast
Parking: Carver DD near hardware store 2 Montello st
Kid-friendliness: Kids love it staff is great to children
Wheelchair accessibility: WC accessibility .if great good parking spots with plenty of room on both sides of the vehicle.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Iced Latte
I go to this location 5 days a week and I am treated like royalty !
There are a lot of complaints here but people are quick to lash out and do not take into consideration that these are people that work here and it’s not an easy job I know I couldn’t do it, a little patience goes a long way and it’s just coffee not a heart transplant !
Atmosphere: 5
Food: 5
Service: 5
Always seems to be forgetting the small things. You order a medium ice coffee with cold foam and it'll come without cold foam. You order a bacon avocado toast and don't get the bacon. It's always a hassle when you have to get a refund through the app because it takes a week or longer to get resolved.
Atmosphere: 1
Food: 3
Service: 1
Excellent service. Very efficient doing everything.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sausage Egg and Cheese, Wake-Up Wrap - Sweet Black Pepper Bacon, Donuts
Always seems to be forgetting the small things. You order a medium ice coffee with cold foam and it'll come without cold foam. You order a bacon avocado toast and don't get the bacon. It's always a hassle when you have to get a refund through the app because it takes a week or longer to get resolved.
Atmosphere: 1
Food: 3
Service: 1
Charge you for an X-large and give you a mediums worth of beverage.
Restaurantji Recommends
Love this Dunkin'. I'll typically come here twice a week. It gets busy as they're right off the highway. The way the parking lot & drive-thru are set up, there is usually plenty of room to park & drive out even if it is busy with the drive-thru line backed up. The staff do their best to get everyone in & out while providing great customer service. I use mobile ordering & never have issues with my orders. Food usually comes out nice & hot - sometimes the wake-up wraps aren't assembled the best, but I can fix that myself. One time, they didn't have the ingredients to make the chai latte I wanted, so they suggested an alternative with what they did have & threw in 2 free donuts for the inconvenience.
Food: 4
Service: 5
Recommended dishes: Wake-Up Wrap - Egg and Cheese, Wake-Up Wrap - Bacon Egg and Cheese, Dunkin' Refreshers, Plain Stuffed Bagel Minis, Donuts
Parking: Very clean. Conveniently located. Great service. The hot chocolate with generous whip cream was delicious.
Atmosphere: 5
Food: 5
Service: 5
I LOVE IT ARE A1.
Atmosphere: 5
Food: 5
Service: 5
Lady in takeout has a problem with doordashes. I walk in and say good morning, I have a delivery for (customer name) guy came with a drink and told me he was taking care of the rest so it will be awhile. A lady came up and told me to give it back so I gave to her. Then she gives me third degree that "you people not get your hands on food". I told her I understand because I see a lot of crazy things but I assure you that I have no interest in eating customers food. She takes her time with order and admitted she doesn't speed up for anyone and how she should be shared with tip because she prepped it. I told her I work retail and didn't like the way she treated the trainee. She snatched order off his hand. I just hope that she doesn't treat customers this way and I don't want this to continue. Other than that, Dunkin donuts is great and love their new pecan iced latte ?
It's dunking. Not sure how I can rate this place however, I must say the staff was excellent in my situation. Bought coffee and dropped the entire cup by accident and they provided a new cup, no charge. Good ppl do exist. ?
Atmosphere: 3
Food: 3
Service: 4
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