McDonald's
90 West (Service Plaza, Massachusetts Tpke, Charlton
(508) 434-0030
Recent Reviews
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Bad attitude, lacking in moral character.
I'm going to call corporate and report the inconsiderate and disrespectful employees that work in this location. They're supposed to be open 24 hours, but they shut down around 3:00 am, and refuse to sell any food because they feel like it, and use the excuse that they have to get ready for breakfast. Then they argue with you about it and lie to your face. I told the manager "If you shut down to get ready for breakfast, then you're not open 24 hours". She didn't care and walked away disrespectfully after being rude and arguing with me. It's not the first time I've had a bad experience at this place
Atmosphere: 1
Food: 1
Service: 1
Stay away if you can or you will be treated like you are forcing them to do their work but not just paying for your food.
Atmosphere: 1
Food: 2
Service: 1
Went to this McDonald’s, staff was very rude, did not speak English and could not communicate. Tried to call, I began to make a statement, THEY SHUT OFF THE PHONES!
Atmosphere: 1
Food: 2
Service: 1
This was an okay experience. This restaurant is located in the roadside area. It was nothing spectacular. It offered all that all the things you would expect at a McDonald's restaurant. It was probably a little nicer since it was in a facility that is maintained by the state
Atmosphere: 3
Food: 2
Service: 2
If you like eating chicken hockey pucks go get a new big Mac chicken sandwich!!! How about leather burgers? They got those to!
Food was cold and fries tasted funny.
Atmosphere: 2
Food: 2
Service: 3
I came to this McDonald and was waiting on the line, and suddenly another came from nowhere and started looking the products on the screen, and the manager saw me on the line and he decided to taking care of the guy who was looking the screen, I told him that I was there waiting so he ignored me and told the another employee that was taking care another customer to help me, this manager do not have an idea what is a customer service, I’ll not recommend this McDonald ever
Great place to stop at on the way to
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger
The manager Alex made the meal large and charged extra without asking, the bun wasn’t a quarter pounder bun and was smaller than the meat and there were no onions in the burger.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Tried the mcchicken mac, don't bother
Atmosphere: 3
Food: 2
Service: 3
If I could leave 0 stars I would my husband goes in and pays 12 dollars for a Big Mac meal and 5 dollars for a mc chicken dried bread and thrown together no pickles … I don’t know what is so hard about mc chicken no lettuce add pickles then they were very rude to my husband and couldn’t do a simple order. Rick’s fries were also cold the worst and rudest Mc Donald’s ever !!!!
Atmosphere: 1
Food: 1
Service: 1
Good quick road stop.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sausage Mcmuffin with Egg, Hamburger, Sausage Mcmuffin, Mcchicken, Crispy Chicken Sandwich, Big Mac, Mcdouble, Cheeseburger, Quarter Pounder Hamburger, Sausage Burrito, Double Cheeseburger, Bacon Egg & Cheese Biscuit
Second mess up in a week. I travel for work and stopped here twice for breakfast to get the won't order both times. First time I ordered a steak egg and cheese and 2 burritos, got a bacon mcgriddle and 1 burrito. Second time ordered the same thing, got an egg and cheese muffin. I love going through the drive thru and paying an exorbitant price for something that clearly isn't worth that price. Please check bags before handing product out the window is you're gonna have 5 orders going out at once
Atmosphere: 2
Food: 2
Service: 2
This McDonald's is located in a very busy rest area. The staff is friendly, professional, and courteous. They keep the lines moving and get everyone served in an efficient manner. I purchased a cup of Joe i.e. six shots of espresso with cream and sugar for my five hour trip to Northwestern New Jersey. I was in and out in a reasonable time.
Parking: Ample parking spots.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Mcmuffin with Egg, Sausage Mcmuffin, Crispy Chicken Sandwich, Big Mac, World Famous Fries, Cheeseburger, Dr Pepper, Sausage Burrito, Strawberry & Crème Pie
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