*update* contacted corporate twice heard nothing back… called the store requesting a refund was told I can get $10 In rewards the next time I go back and they don’t issue refunds.
Wish I could give zero stars ever since this store has changed owners has been nothing but issues. Food quality is gross. Customer service sucks… went in today 3/2 to redeem my points was charged for the $10 points on top of them taking the points. Spent $25 for two things so I would have had to pay out of pocket $15 I asked the manager I believe if I was charged correctly as I already paid the $15 he was saying I had a balance of $10 I told him I was using my points and asked if the points were taken off he said yes then I asked again as he told me I needed to pay the $10 I paid the $10 confronted him that I paid my whole total and asked where the $10 worth of points went… he proceeded to laugh in my face as I told him he charged me wrong. didn’t offer a refund nothing just stood there and laughed needless to say now I have to get in contact with corporate to get a refund for him charging me wrong. Never going back here been going ever since they opened this location maybe the should just close it as there’s barely any foot traffic going there. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
madison griffin
Skip the chipotle on the other side of the street. the owners of this moes are so kind and stuff your burritos to the brim. they’re always folded perfectly and are done in a timely manner. they definitely do not skimp on the fillings or service! ps. the chips are free (and better) with every order.
Atmosphere: 5
Food: 5
Service: 5
Zachary Zygmuntowicz
Horrible food. I got a quesadilla and it was the worst quesadilla ive ever had. Everything in it was gross. Im sticking to california burrito.
Atmosphere: 3
Food: 1
Service: 3
Kim
I can not thank this Moe’s enough for pulling off catering for 25 very last minute, within 2 hours of our event. The food was great the staff extremely helpful. We will definitely be back.
Atmosphere: 4
Food: 5
Service: 5
Haroon Malik
I went there at around 8pm 12/24 and asked for bowl, they put old dried rice and chicken in my bowl without even me telling what I want. When I asked what chicken is it they said that’s all we have and it’s in bowl. Considering I didn’t ask for that chicken I still had to pay for it. I would never recommend this place. Chipotle might be couple of bucks expensive but they have standard. This place is waste of money. I threw everything in trash just because how bad it’s.
Atmosphere: 1
Food: 1
Service: 1
H B.
I was craving a burrito on my way home. I’d never ordered from here or been here before. Figured I’d give it a shot. I ordered their “Homewrecker” burrito. Basic burrito. I got it with white meat chicken. The burrito was large. The chicken was hard and tough. Didn’t have much flavor until I added the red salsa (when I ordered the green salsa, lol) I can’t really judge the inside because I didn’t eat inside or really look around — just went to the pick up area and got my order. One guy greeted me and was pleasant. Another was on his phone (I don’t really care, I’d probably do the same thing..,the place was quiet and I was the only one in there) it was a bland experience but after reading all the other ratings about how dirty the bathroom was and other things and the chicken being tough and not soft, I don’t think I’ll come back. :( Sorry Moes.
Atmosphere: 2
Food: 2
Service: 3
Jennifer Hart
Using rewards is difficult
Damon Seaborne
I will never eat inside this location. The floor is always sticky and everything is dirty. I'll order delivery or pickup because the food tastes better than ok but less than great. They have items on the menu that they don't even carry and when asking about it they just shrug it off.
Atmosphere: 1
Food: 4
Service: 1
Scott Glick
This place use to be so bad that I left a 1 star review. It's got new owners and they are running the place much better.
Awful and flavorless, everything they serves looks days old.
Atmosphere: 2
Food: 1
Service: 2
James Mason
Wandered in to get a burrito a couple nights ago. First of all, they didn't have any cooked up vegies - so I had to choose a meat. So they built me a burrito. But then, when it came time to pay, they could not make my card go through. I stood there waiting at the register for close to ten minutes while different staff members tried and failed to get a credit card to process. With nice gaps where I stood alone at the register mixed in. Then? After making me wait through all that - they asked me for cash. Now, to be clear - I had cash. But there was no way they were getting any from me after that fiasco. Put simply? You can not treat people like that and expect their trade. And for the record, my card worked across the street at BK five minutes later.
Atmosphere: 1
Food: 1
Service: 1
Dave Trull
Pretty solid Southwest grub in very large portions. This location could benefit from some serious, regular cleaning.
Atmosphere: 2
Food: 4
Service: 3
Michele
The salsa containers are often empty. The lettuce had brown spots. Serving sizes for rice bowls have decreased significantly since the new owners took over.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Adobo Chicken, Bowl
U the listener
Great place, great food, great experience. Must have in your whole lifetime. Bank on it. Come on
*update* contacted corporate twice heard nothing back… called the store requesting a refund was told I can get $10 In rewards the next time I go back and they don’t issue refunds.
Wish I could give zero stars ever since this store has changed owners has been nothing but issues. Food quality is gross. Customer service sucks… went in today 3/2 to redeem my points was charged for the $10 points on top of them taking the points. Spent $25 for two things so I would have had to pay out of pocket $15 I asked the manager I believe if I was charged correctly as I already paid the $15 he was saying I had a balance of $10 I told him I was using my points and asked if the points were taken off he said yes then I asked again as he told me I needed to pay the $10 I paid the $10 confronted him that I paid my whole total and asked where the $10 worth of points went… he proceeded to laugh in my face as I told him he charged me wrong. didn’t offer a refund nothing just stood there and laughed needless to say now I have to get in contact with corporate to get a refund for him charging me wrong. Never going back here been going ever since they opened this location maybe the should just close it as there’s barely any foot traffic going there. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Skip the chipotle on the other side of the street. the owners of this moes are so kind and stuff your burritos to the brim. they’re always folded perfectly and are done in a timely manner. they definitely do not skimp on the fillings or service! ps. the chips are free (and better) with every order.
Atmosphere: 5
Food: 5
Service: 5
Horrible food. I got a quesadilla and it was the worst quesadilla ive ever had. Everything in it was gross. Im sticking to california burrito.
Atmosphere: 3
Food: 1
Service: 3
I can not thank this Moe’s enough for pulling off catering for 25 very last minute, within 2 hours of our event. The food was great the staff extremely helpful. We will definitely be back.
Atmosphere: 4
Food: 5
Service: 5
I went there at around 8pm 12/24 and asked for bowl, they put old dried rice and chicken in my bowl without even me telling what I want. When I asked what chicken is it they said that’s all we have and it’s in bowl. Considering I didn’t ask for that chicken I still had to pay for it. I would never recommend this place. Chipotle might be couple of bucks expensive but they have standard. This place is waste of money. I threw everything in trash just because how bad it’s.
Atmosphere: 1
Food: 1
Service: 1
I was craving a burrito on my way home. I’d never ordered from here or been here before. Figured I’d give it a shot. I ordered their “Homewrecker” burrito. Basic burrito. I got it with white meat chicken. The burrito was large. The chicken was hard and tough. Didn’t have much flavor until I added the red salsa (when I ordered the green salsa, lol) I can’t really judge the inside because I didn’t eat inside or really look around — just went to the pick up area and got my order. One guy greeted me and was pleasant. Another was on his phone (I don’t really care, I’d probably do the same thing..,the place was quiet and I was the only one in there) it was a bland experience but after reading all the other ratings about how dirty the bathroom was and other things and the chicken being tough and not soft, I don’t think I’ll come back. :( Sorry Moes.
Atmosphere: 2
Food: 2
Service: 3
Using rewards is difficult
I will never eat inside this location. The floor is always sticky and everything is dirty. I'll order delivery or pickup because the food tastes better than ok but less than great. They have items on the menu that they don't even carry and when asking about it they just shrug it off.
Atmosphere: 1
Food: 4
Service: 1
This place use to be so bad that I left a 1 star review. It's got new owners and they are running the place much better.
Atmosphere: 3
Food: 4
Service: 4
Great, fresh food, amazing portion size!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Guacamole, Bowl
Restaurantji Recommends
Awful and flavorless, everything they serves looks days old.
Atmosphere: 2
Food: 1
Service: 2
Wandered in to get a burrito a couple nights ago. First of all, they didn't have any cooked up vegies - so I had to choose a meat. So they built me a burrito. But then, when it came time to pay, they could not make my card go through. I stood there waiting at the register for close to ten minutes while different staff members tried and failed to get a credit card to process. With nice gaps where I stood alone at the register mixed in. Then? After making me wait through all that - they asked me for cash. Now, to be clear - I had cash. But there was no way they were getting any from me after that fiasco. Put simply? You can not treat people like that and expect their trade. And for the record, my card worked across the street at BK five minutes later.
Atmosphere: 1
Food: 1
Service: 1
Pretty solid Southwest grub in very large portions. This location could benefit from some serious, regular cleaning.
Atmosphere: 2
Food: 4
Service: 3
The salsa containers are often empty. The lettuce had brown spots. Serving sizes for rice bowls have decreased significantly since the new owners took over.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Adobo Chicken, Bowl
Great place, great food, great experience. Must have in your whole lifetime. Bank on it. Come on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stack
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