I ordered a iced Venti pumpkin cream, chai latte, and it was honestly really disappointing. There was barely any cold foam on the top, which is the best part of the drink and the whole thing looked almost completely white like mostly milk. It barely had any flour at all just taste like plain milk with a hint of pumpkin I’ve had this drink plenty of times before, and it usually is so flavorful and balanced, but this one definitely made wrong. Really frustrating when you spent seven dollars or more on something that taste like nothing like what you ordered.
Atmosphere: 2
Food: 1
Service: 5
Sophia Green
Ordered a sandwich and a drink with dairy free milk due to an allergy via the DT, got to the window and confirmed that it was DF — it wasn’t, I asked for it to be remade, the women at the window rolled her eyes and refused to make the drink with out cold foam and dairy free milk (even though I’ve had it this way before…multiple times. Also wasn’t a problem that took many brain cells to solve…just don’t add cold foam lol) she rolled her eyes multiple times before finally following my instructions. Which I was told was fine at the ordering screen after clarifying multiple times and confirming it was correct. She then rudely handed me my food & my sandwich which clearly said “remove cheese” and it had cheese. I had to park, go inside & request it be remade — where I was told “sorry we are all out.” No sympathy or understanding to the fact that the order was ignored. The woman at the window was incredibly disrespectful and rude and I honestly find it hard to believe the sandwich wasn’t made wrong intentionally after her attitude about the drink. Needless to say I won’t be coming back & it was a horrendous waste of $15. I’ve now read other comments — about the same girl being a problem. The woman in the hijab at the window. I went on Saturday 8/30 around after 1pm. There’s clearly a revolving issue around her attitude. Get better service members. Teach them how to respect allergies and food preferences and use their brains to work around them…or just listen to the customers order…
Atmosphere: 1
Food: 1
Service: 1
Melih Cinar
they so so slow didn’t say “sorry”
Atmosphere: 1
Food: 1
Service: 1
Shelby Petersen
Went through the drive through today. Very busy but the service, food and drink made up for it! The Female working the window was very friendly and nice which makes me want to come back to this location again because usually every other Starbucks I’ve been too there grumpy. 10/10 I would come back to this location!
Atmosphere: 5
Food: 5
Service: 5
Angela Borrero
I ordered an iced lavander cream oat milk matcha today like I do every other day at different locations, and this was the worst one I’ve ever had. There were many clumps of matcha powder and barely any lavander cream. I didn’t have time to make my way around to ask for another drink or a refund, but honestly I’m very disappointed. Probably the worst drink I’ve ever had at a coffee shop. I finished it but you can see all the remaining lumps stuck to the wall of the cup.
Food: 1
J P
No mocha? That's such a basic. Otherwise, it's a normal Starbucks. Clean, friendly.
Atmosphere: 3
Food: 3
Service: 3
James Nesta
the employee at this starbucks Hala is unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Jason Roy
Don't waste your life by going to this drive thru. Just sat in line for 15 minutes without a single car moving.
Very clean
I ordered a iced Venti pumpkin cream, chai latte, and it was honestly really disappointing. There was barely any cold foam on the top, which is the best part of the drink and the whole thing looked almost completely white like mostly milk. It barely had any flour at all just taste like plain milk with a hint of pumpkin I’ve had this drink plenty of times before, and it usually is so flavorful and balanced, but this one definitely made wrong. Really frustrating when you spent seven dollars or more on something that taste like nothing like what you ordered.
Atmosphere: 2
Food: 1
Service: 5
Ordered a sandwich and a drink with dairy free milk due to an allergy via the DT, got to the window and confirmed that it was DF — it wasn’t, I asked for it to be remade, the women at the window rolled her eyes and refused to make the drink with out cold foam and dairy free milk (even though I’ve had it this way before…multiple times. Also wasn’t a problem that took many brain cells to solve…just don’t add cold foam lol) she rolled her eyes multiple times before finally following my instructions. Which I was told was fine at the ordering screen after clarifying multiple times and confirming it was correct. She then rudely handed me my food & my sandwich which clearly said “remove cheese” and it had cheese. I had to park, go inside & request it be remade — where I was told “sorry we are all out.” No sympathy or understanding to the fact that the order was ignored. The woman at the window was incredibly disrespectful and rude and I honestly find it hard to believe the sandwich wasn’t made wrong intentionally after her attitude about the drink. Needless to say I won’t be coming back & it was a horrendous waste of $15.
I’ve now read other comments — about the same girl being a problem. The woman in the hijab at the window. I went on Saturday 8/30 around after 1pm. There’s clearly a revolving issue around her attitude. Get better service members. Teach them how to respect allergies and food preferences and use their brains to work around them…or just listen to the customers order…
Atmosphere: 1
Food: 1
Service: 1
they so so slow didn’t say “sorry”
Atmosphere: 1
Food: 1
Service: 1
Went through the drive through today. Very busy but the service, food and drink made up for it! The Female working the window was very friendly and nice which makes me want to come back to this location again because usually every other Starbucks I’ve been too there grumpy. 10/10 I would come back to this location!
Atmosphere: 5
Food: 5
Service: 5
I ordered an iced lavander cream oat milk matcha today like I do every other day at different locations, and this was the worst one I’ve ever had. There were many clumps of matcha powder and barely any lavander cream. I didn’t have time to make my way around to ask for another drink or a refund, but honestly I’m very disappointed. Probably the worst drink I’ve ever had at a coffee shop. I finished it but you can see all the remaining lumps stuck to the wall of the cup.
Food: 1
No mocha? That's such a basic.
Otherwise, it's a normal Starbucks. Clean, friendly.
Atmosphere: 3
Food: 3
Service: 3
the employee at this starbucks Hala is unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Don't waste your life by going to this drive thru. Just sat in line for 15 minutes without a single car moving.
Atmosphere: 5
Food: 5
Service: 1
Best place ever
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ed sheeran works here !!! He will sing to you through the window :) thanks Ed!
Atmosphere: 5
Food: 5
Service: 5
The drinks are amazing and the employee are nice
INCREDIBLY SLOW. Get ready to wait in the drive though for 15+ minutes.
Parking here sucks, every space is reserved so maybe drive through. Literally a short walk from another Starbucks, so close I thought my GPS was off.
Atmosphere: 3
Food: 4
Service: 4
Place sucks waited 15mins for a med hot black coffee and left. Take care of your brick and mortar customer's instead of just the drive through ?
Atmosphere: 1
Food: 1
Service: 1
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