I ordered a hot chocolate and it was just dirty water, it didn't even taste like chocolate. The taste and flavor were horrible. I don't recommend it. It was money thrown in the trash, I couldn't even drink a little bit
Food: 1
Service: 2
Michel Marichal
Some of the items cost more here then in other dunks and the service is fine just takes a little bit to get the coffee
Atmosphere: 4
Food: 4
Service: 3
Christopher Grace
Someone stole my order along with two other peoples'. Was told that my order wouldn't be replaced nor refunded and that they wouldn't help me.
Service: 1
Loghmari Ladtrans
Please clean your bathroom and fill up the SOAP!!!!!!!!!!!
Atmosphere: 4
Food: 4
Service: 4
Damian
This location sucks. They never get your order right. If they do get it right, the drink they give me is never mixed. Theres always trash in the bushes. I only stop here because it's next to my work.
Atmosphere: 1
Food: 1
Service: 2
sadie curry
Always slow filling orders, items missing from order, lack basic understanding of the English language which is a huge concern when it's a customer service position.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
karen vaccarezza
Unfortunately, every visit I either get charged the wrong amount, I’m missing some items, or I’m given someone else’s order. It doesn’t matter if I order in person or for pickup through the app. Super uncool to get attitude from employees when I ask for my correct order when they’re the ones giving me the wrong order initially. Stopped coming here regularly and usually only stop by out of convenience because of their location.
Atmosphere: 2
Food: 3
Service: 2
Estuardo Montoya
Worst Dunkin' Donuts, Avoid this place, If you don't want your order to be bad, long wait, very bad food, you order something and they give you something different, or they always tell you that there isn't what you want, it's not just one time that I've been there, I've been there several times to different ones. Hours and it's always the same, I didn't want to comment before I was sure, but it is one of the least pleasant in Chelsea and its surroundings.
Atmosphere: 1
Food: 1
Service: 1
Bud God
Spent 10 minutes in line not one worker said hi or ask to talk my order when I asked if i could be helped and said I was there for 10 minutes the guy looked at me and said you have not been here that long give me a few more minutes
Sakk Shrestha
I asked for cappuccino and all they gave me is milk with idk no espresso at all lol!!
Great location. I was coming home from Logan Airport, and it was on my route to the parking lot to get my vehicle. It's perfect to get a coffee at about 11 p.m. on a Thursday night!
Everyone is so sad and serious .. cheer up you lived another day
Atmosphere: 1
Food: 3
Service: 3
Dena Solieman
I got food poisoning from this location, this place needs to be shut down
Miguel “Mikey” Rodriguez
They offers budget-friendly options with flavors that satisfy, making it a decent choice for the price. While the overall taste may not be the absolute best, it's a good value. I've only encountered one order mistake, but they generally have reliable service.
Parking: This is more of a drive-thru location situated on a truck route but they do offer a small parking lot in the back where you can you can fit probably 8 to 10 cars. Every time I go through the drive-thru I only notice about two or three cars there at a time
Kid-friendliness: Decent array of colorful and diverse flavored donuts and drinks suitable for children.
Wheelchair accessibility: There is a handicap accessible ramp through the front door of the building
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese
I ordered a hot chocolate and it was just dirty water, it didn't even taste like chocolate. The taste and flavor were horrible. I don't recommend it. It was money thrown in the trash, I couldn't even drink a little bit
Food: 1
Service: 2
Some of the items cost more here then in other dunks and the service is fine just takes a little bit to get the coffee
Atmosphere: 4
Food: 4
Service: 3
Someone stole my order along with two other peoples'. Was told that my order wouldn't be replaced nor refunded and that they wouldn't help me.
Service: 1
Please clean your bathroom and fill up the SOAP!!!!!!!!!!!
Atmosphere: 4
Food: 4
Service: 4
This location sucks. They never get your order right. If they do get it right, the drink they give me is never mixed. Theres always trash in the bushes. I only stop here because it's next to my work.
Atmosphere: 1
Food: 1
Service: 2
Always slow filling orders, items missing from order, lack basic understanding of the English language which is a huge concern when it's a customer service position.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Unfortunately, every visit I either get charged the wrong amount, I’m missing some items, or I’m given someone else’s order. It doesn’t matter if I order in person or for pickup through the app. Super uncool to get attitude from employees when I ask for my correct order when they’re the ones giving me the wrong order initially. Stopped coming here regularly and usually only stop by out of convenience because of their location.
Atmosphere: 2
Food: 3
Service: 2
Worst Dunkin' Donuts,
Avoid this place,
If you don't want your order to be bad, long wait, very bad food, you order something and they give you something different, or they always tell you that there isn't what you want, it's not just one time that I've been there, I've been there several times to different ones. Hours and it's always the same, I didn't want to comment before I was sure, but it is one of the least pleasant in Chelsea and its surroundings.
Atmosphere: 1
Food: 1
Service: 1
Spent 10 minutes in line not one worker said hi or ask to talk my order when I asked if i could be helped and said I was there for 10 minutes the guy looked at me and said you have not been here that long give me a few more minutes
I asked for cappuccino and all they gave me is milk with idk no espresso at all lol!!
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Great location. I was coming home from Logan Airport, and it was on my route to the parking lot to get my vehicle. It's perfect to get a coffee at about 11 p.m. on a Thursday night!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Bacon Egg and Cheese, Sourdough Breakfast Sandwich, Doughnut, Sourdough Breakfast, Grilled Cheese, Sausage, Sandwich, Muffins, Donuts, Munchkins Donut Hole Treats, Croissant, English Muffin, Egg & Cheese, Iced Macchiato, Bacon Egg and Cheese
Everyone is so sad and serious .. cheer up you lived another day
Atmosphere: 1
Food: 3
Service: 3
I got food poisoning from this location, this place needs to be shut down
They offers budget-friendly options with flavors that satisfy, making it a decent choice for the price. While the overall taste may not be the absolute best, it's a good value. I've only encountered one order mistake, but they generally have reliable service.
Parking: This is more of a drive-thru location situated on a truck route but they do offer a small parking lot in the back where you can you can fit probably 8 to 10 cars. Every time I go through the drive-thru I only notice about two or three cars there at a time
Kid-friendliness: Decent array of colorful and diverse flavored donuts and drinks suitable for children.
Wheelchair accessibility: There is a handicap accessible ramp through the front door of the building
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese
Always
Service: 4
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