Subway
1100 Revere Beach Pkwy Store #F, Chelsea
(617) 370-3044
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The customer service was not great. The employee gave me toppings that I didn't want, and the atmosphere was really uncomfortable. I didn't even get a chance to customize my order, the employee just put everything on without my permission.
Atmosphere: 1
Food: 1
Service: 1
Great subs, fair price and the staff is magnificent there. Always has a smile and restaurant is clean.
Atmosphere: 5
Food: 5
Service: 5
The worst subway experience u can get is in this one , every-time is the same wrong orders while ordering online , today had to go to the store so i can get a good sandwich the asian girl was very rude had me wait 20 minutes coz she had orders online , than still keep asking for more time when she finished end up missing all my order . Am fed up with this store i would give them a 0 star if i could
Atmosphere: 1
Food: 1
Service: 1
Worst customer service I’ve ever had. This subway has the rudest employee and he’s been rude every single time i’ve been there. He’s very condescending and rude for a person who literally works in customer service?? I ordered a small sub specifically only from him to make the 12 inch and then be condescending and rude towards me saying i shouldve paid attention - mind you i was not rude or hostile and did not say a word other than “oh i wanted the 6 inch” and did end up paying for it. But he kept whispering something under his breath. I’ve never met an employee who hates his customers so much lol this guy needs to be fired.
Atmosphere: 1
Service: 1
Hot food that was cold, rude employees, dirty restaurant, broken soda dispenser, over price
Atmosphere: 1
Food: 1
Service: 1
They need better costumer service. Period.
Atmosphere: 1
Food: 2
Service: 1
I have been here on several occasions but today that I came I had a very unpleasant moment the person who attended me was very rude as if wanting to discriminate because he thought he did not speak English, he even mocked saying that I was saying something wrong, I think they should improve with customer service which is very important.
Atmosphere: 1
Food: 4
Service: 1
When I had the steak and cheese sub with mushrooms at this place i got a severe stomach ache
Atmosphere: 2
Food: 1
Service: 3
Ordered for the first time mobile order. I went in and the guy was rude after I told him I was the mobile order. Asked if I wanted it toasted and I said yes please and this guy pointed at the receipt saying I didn’t ask for that online and I apologized said it was my first time but I would like it toasted and this dude just said ok but the receipt doesn’t say that. I was so confused as to why ask me just to tell me I can’t have it toasted?? He could see my face was just confused and toasted it anyway. He made it very loud and obvious he didn’t want to. After that barely put anything on that sandwich and I asked if he could put a little more but said it would be extra charge.
The girl worker there was speaking another language to him and seemed like she was telling him to just put more but he was clearly not feeling nice or idk maybe they aren’t making money so they have to give out less?? I don’t know what’s going on but not coming here again lol.
Atmosphere: 1
Overcharged and bad customer service
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
I bought a 13.39 sandwich and the person who answered me bought an extra dollar in my account that went to 15.33 I didn't like it I didn't think it was dishonest and for the money even because you don't take tips from a person's card without authorization I don't come back anymore and I recommend the same
Atmosphere: 1
Food: 5
Service: 1
I don't know why subways sending people coupon if this place DOESN'T accept coupon. Better go McDonald's for that money you can get a lot .
Food: 1
Very dissatisfied I bought a snack and only half of the snack arrived and it was completely cold
I’m sorry but you’re never gonna get the “five dollar footlongggg” jingle out of my head so this place is always going to seem so expensive, currently at least 3x that price. Regardless, the food is good and it’s the only place to get a meal that seems halfway healthy in this
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Cookies, The Mexicali
I just got a sub today usually subway my favorite place to eat but what bottled my mind was that I gave the guy a $20 bill mind you he was supposed to give me $2.69 back only gave me $2 back and put the change in the tip jar I was walking out, all because he seen I pulled out a stack of $100s, 10s and 5s like what if I was going to pay bills or my rent etc whoever is the manager at this place teach your employees not to steal money from customers. I was going to give a tip but clearly your employees see someone’s hard earned money and wanna steal change
Atmosphere: 5
Food: 5
Service: 1
Loading...