Dunkin'
173 North St, Cheshire
(413) 749-7474
Recent Reviews
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This place is an absolute circus... Whoever is running this store (Laura and CJ) need to be more present and making sure EVERYTHING gets done. I feel bad for the employees..
Atmosphere: 1
Food: 1
Service: 1
Inside gas station, there is separate seating and food was prepared like any other Dunkin :)
The woman there was more concerned with the heavy set guy, I take it was her boyfriend, then dealing with costumers. The place wasn't clean, she made me a coffee that was old, and wasn't hot. The red light was flashing on the coffee pot where if it were fresh it would have been blue. I mentioned that the coffee tasted horrible, and the top tasted like cigarettes from her smoking in front of the store. She said deal with it. So I left and threw out the bad coffee she made me. That was the worst 3.99 I ever spent. I'll never go back there again!
Awesome
Give/ no consideration to those in the lobby. Prioritize mobile orders even though they’ve had customers waiting almost 20 minutes.
Atmosphere: 1
Service: 1
Tall pink haired girl is a God among baristas and deserves a raise. Absolute sweetheart!
Atmosphere: 5
Food: 5
Service: 5
The current lady opening the store is extremely rude and snappy the store opens at 5am I'm there at 5am going to work I don't need nor do I want an employee yelling and swearing at me while I'm there to place an order if you can't work in food service do something else
Atmosphere: 1
Service: 1
Very pleasant employee I had an interaction with.
Atmosphere: 3
Service: 5
I just sat for 12 min in line with a car parked at the order window with several cars behind me. And this is the 2nd time coming here today. Guess I'll be going to a different one from now on
Service: 1
Very pleasant employee I had an interaction with.
Restaurantji Recommends
Although the staff aren’t supported by upper management (consistently under-staffed and clearly left to manage high traffic without support), I enjoy this location when they are properly staffed. For the staff who have stayed over the past few years, you’re doing a great job!
Vegetarian options: Muffins, etc.; Not vegan friendly.
Parking: Spots in front of the store and along the edges of the parking lot.
Kid-friendliness: My kiddo loves to come here for toast!
Atmosphere: 4
Food: 3
Service: 5
Although the staff aren’t supported by upper management (consistently under-staffed and clearly left to manage high traffic without support), I enjoy this location when they are properly staffed. For the staff who have stayed over the past few years, you’re doing a great job!
Vegetarian options: Muffins, etc.; Not vegan friendly.
Parking: Spots in front of the store and along the edges of the parking lot.
Kid-friendliness: My kiddo loves to come here for toast!
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Hash Browns, Donuts
DD is in the Shell gas station. It has a drive thru. Always had good service!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hash Browns, Wake-Up Wrap - Sausage Egg and Cheese, Donuts, Bacon Egg and Cheese, Bagels
Dirty inside - just disorderly - staff pleasant - usually accurate - beware ordering ahead on the app, if they don't have the item you ordered they cannot refund your order at the store.
Atmosphere: 3
Food: 4
Service: 4
They are out of donuts, and their ovens are off. They have no food at 1:30 in the afternoon. Why are they open to 7 p.m. they run out 0f donuts in the first few hours they are open. Place should just close down for good.
Atmosphere: 1
Food: 1
Service: 1
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