It's a cookie cutter Dunkin. They are all the same with the same high calorie foods and overly hot coffee
Atmosphere: 2
Food: 3
Service: 3
Cliff Hirschman
This is the best DD I've visited in quite awhile. Staff are uniformly hard-working and very friendly.
Atmosphere: 5
Food: 5
Service: 5
Robert Triba
Good if you like your toasted bagel burnt.
Atmosphere: 4
Food: 3
Service: 3
John Fisher
Very friendly service. Fast and well done.
Atmosphere: 5
Food: 5
Service: 5
Ovidio Jacques
Horrible service can’t get orders correct for the life of them. Dunkins 101. You make the order how it’s ordered. Out of almost 3 months of service they got my order correct 3 times. When I complained about it they choose to mock me and make sure to know my face. Although there are 3 other Dunkin’s in the area this is the closest as traffic makes a 4 minute drive sometimes almost 20 instead. As of October 7th 2024 west concord Dunkin’ Donuts do better please.
Maple bacon sandwich with American cheese. Not white cheddar.
Atmosphere: 1
Food: 1
Service: 1
P. Brown
Horrifying slow service . Absolutely a waste of time .
Atmosphere: 4
Food: 3
Service: 1
Jen Doerfler
Have been going to this Dunkin’s since it opened and don’t usually have issues. Today I show up no one’s in line and I order my large berry burst. Moved over to wait and man that was behind me ordered his iced coffee and after a few mins got his. Next guy in line ordered his iced coffees, they all seemed to know him and well he got his before me. So 12 mins has gone by I finally ask if my drink is being made and get a little bit of attitude from the lady. I’m sorry doesn’t take almost 20 mins to make this drink as I have been to many Dunkin’s for this all over. Also it’s really not ok to play favorites to regular customers. Going to be taking a break from this location for awhile.
Atmosphere: 4
Service: 1
Deloris Aikhionbare
100% great service.
Parking: Parking in the back of the building.
Kid-friendliness: Always kid friendly
Wheelchair accessibility: No Problems for wheels.
Atmosphere: 5
Food: 5
Service: 5
Whit Huynh
I ordered a sausage egg and cheese, and when I opened the bagel to add some salt and pepper, there was only half of an egg in my bagel. Literally half a fried egg that was torn down the middle..For these prices dunks is charging, I want the whole fried egg!
Atmosphere: 4
Food: 2
Service: 4
P C (PCrating)
The service at this dunkin is great. That's why Im a repeat customer. Dunkin Iced coffee is always good.
I stopped in after the morning rush with a large order for work. Three people worked on my order and they all had smiles on their faces. The service was great.
Atmosphere: 5
Food: 5
Service: 5
Thomas k Hayes jr
West concord is the best one around always got what
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Donuts
TigerCub
Made my drink wrong. I’m vegan (religious reasons). Don’t go here if you have dietary restrictions.
It's a cookie cutter Dunkin. They are all the same with the same high calorie foods and overly hot coffee
Atmosphere: 2
Food: 3
Service: 3
This is the best DD I've visited in quite awhile. Staff are uniformly hard-working and very friendly.
Atmosphere: 5
Food: 5
Service: 5
Good if you like your toasted bagel burnt.
Atmosphere: 4
Food: 3
Service: 3
Very friendly service. Fast and well done.
Atmosphere: 5
Food: 5
Service: 5
Horrible service can’t get orders correct for the life of them. Dunkins 101. You make the order how it’s ordered. Out of almost 3 months of service they got my order correct 3 times. When I complained about it they choose to mock me and make sure to know my face. Although there are 3 other Dunkin’s in the area this is the closest as traffic makes a 4 minute drive sometimes almost 20 instead. As of October 7th 2024 west concord Dunkin’ Donuts do better please.
Maple bacon sandwich with American cheese. Not white cheddar.
Atmosphere: 1
Food: 1
Service: 1
Horrifying slow service .
Absolutely a waste of time .
Atmosphere: 4
Food: 3
Service: 1
Have been going to this Dunkin’s since it opened and don’t usually have issues. Today I show up no one’s in line and I order my large berry burst. Moved over to wait and man that was behind me ordered his iced coffee and after a few mins got his. Next guy in line ordered his iced coffees, they all seemed to know him and well he got his before me. So 12 mins has gone by I finally ask if my drink is being made and get a little bit of attitude from the lady. I’m sorry doesn’t take almost 20 mins to make this drink as I have been to many Dunkin’s for this all over. Also it’s really not ok to play favorites to regular customers. Going to be taking a break from this location for awhile.
Atmosphere: 4
Service: 1
100% great service.
Parking: Parking in the back of the building.
Kid-friendliness: Always kid friendly
Wheelchair accessibility: No Problems for wheels.
Atmosphere: 5
Food: 5
Service: 5
I ordered a sausage egg and cheese, and when I opened the bagel to add some salt and pepper, there was only half of an egg in my bagel. Literally half a fried egg that was torn down the middle..For these prices dunks is charging, I want the whole fried egg!
Atmosphere: 4
Food: 2
Service: 4
The service at this dunkin is great. That's why Im a repeat customer. Dunkin Iced coffee is always good.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Lite lunch..
Atmosphere: 4
Food: 4
Service: 4
I stopped in after the morning rush with a large order for work. Three people worked on my order and they all had smiles on their faces. The service was great.
Atmosphere: 5
Food: 5
Service: 5
West concord is the best one around always got what
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Donuts
Made my drink wrong. I’m vegan (religious reasons). Don’t go here if you have dietary restrictions.
Atmosphere: 1
Food: 1
Service: 1
nice staff
Atmosphere: 5
Food: 5
Service: 5
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