I went to place an order at the drive-thru, and two Brazilian employees were extremely rude, laughing at my order and speaking very poor English. I hadn’t even placed an order yet, and one of them came to the window and was even more disrespectful. Terrible customer service. Dunkin’ should hire more qualified and professional staff. Because of this experience, they’ve lost a customer who will never return.
Jose Alicea
No consistent with the drink flavors.
Atmosphere: 5
Food: 3
Service: 5
Buster Lone
The workers need to be told to shut up. They yap and yap too loudly and don't know that they are disturbing customers
Atmosphere: 2
Food: 4
Service: 4
Shane Kieran
Great job...
Atmosphere: 5
Food: 5
Service: 5
Deborah Addario
I’m went into Dunkin’s at 79 Andover St.Peabody I did on the go mobile order at 6:00 pm and they were cleaning the place, I said you closing.? They said in 30 min didn’t even have my order ready and said they were closing in 30 min which is 6:30pm. The website says open until 7 Pm
Rosanna Gonzalez
Here you can't order, the coffee always burns, they don't know how to prepare anything and the service they provide is shit.
Atmosphere: 3
Food: 2
Service: 2
Jake Sagarino
Go here almost everyday on my lunch break and today took 3 sips of my coffee and found this floating at the top.
Horrible experience, it’s probably a franchise never again
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Coffee Cake Muffins
Brenda Blais
The 2 people working were having issues with the cash register. No big deal, I was being patient. What was an issue is 1. Wrong breakfast sandwich. Ordered bacon got sausage, 2. The hash browns which are usually good, was one pile of greasy mush. No way should that have been put out to a customer! They were not busy, no excuse. I took my order home, otherwise I would have brought it to their attention. I'll stick with the Dunks on North St.
Atmosphere: 3
Food: 2
Service: 3
Cassia Fernandes
Parking: They have a huge parking lot and a lot of parking spaces but it can get a little bit crowded there depending on what hours of the day you go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Cake Muffins, Hash Browns, Apple Fritter, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Wake-Up Wrap - Sweet Black Pepper Bacon, Caramel Iced Macchiato, Assorted Half Dozen or Dozen Donuts, Plain Stuffed Bagel Minis, K-Cup Pods
I went to place an order at the drive-thru, and two Brazilian employees were extremely rude, laughing at my order and speaking very poor English. I hadn’t even placed an order yet, and one of them came to the window and was even more disrespectful. Terrible customer service. Dunkin’ should hire more qualified and professional staff. Because of this experience, they’ve lost a customer who will never return.
No consistent with the drink flavors.
Atmosphere: 5
Food: 3
Service: 5
The workers need to be told to shut up. They yap and yap too loudly and don't know that they are disturbing customers
Atmosphere: 2
Food: 4
Service: 4
Great job...
Atmosphere: 5
Food: 5
Service: 5
I’m went into Dunkin’s at 79 Andover St.Peabody I did on the go mobile order at 6:00 pm and they were cleaning the place, I said you closing.? They said in 30 min didn’t even have my order ready and said they were closing in 30 min which is 6:30pm. The website says open until 7 Pm
Here you can't order, the coffee always burns, they don't know how to prepare anything and the service they provide is shit.
Atmosphere: 3
Food: 2
Service: 2
Go here almost everyday on my lunch break and today took 3 sips of my coffee and found this floating at the top.
Absolutely wonderful customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Could be better
Atmosphere: 3
Food: 4
Service: 3
Coffe
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Horrible experience, it’s probably a franchise never again
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Coffee Cake Muffins
The 2 people working were having issues with the cash register. No big deal, I was being patient. What was an issue is 1. Wrong breakfast sandwich. Ordered bacon got sausage, 2. The hash browns which are usually good, was one pile of greasy mush. No way should that have been put out to a customer! They were not busy, no excuse. I took my order home, otherwise I would have brought it to their attention. I'll stick with the Dunks on North St.
Atmosphere: 3
Food: 2
Service: 3
Parking: They have a huge parking lot and a lot of parking spaces but it can get a little bit crowded there depending on what hours of the day you go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Cake Muffins, Hash Browns, Apple Fritter, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Wake-Up Wrap - Sweet Black Pepper Bacon, Caramel Iced Macchiato, Assorted Half Dozen or Dozen Donuts, Plain Stuffed Bagel Minis, K-Cup Pods
Coffee was awful.
Atmosphere: 4
Food: 3
Service: 5
Nice place for a quick breakfast
Atmosphere: 3
Food: 5
Service: 5
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