Cold Stone Creamery

I come here every week spend 40$ on 2 everybody's gallon ice cream. By the time I get home I see that each are missing about a bowl or 2 of ice cream each.

After waiting a very long time because there was only one girl working another girl who looks like she hates her job came in. She came in with gallons of milk from somewhere else. I asked for a kids size birthday cake remix and she proceeded to rudely let me know that the kids size was half the size of the like it. I told her i was fine with that because thats all i can eat anyway but after that she went to the back to get my ice cream, when there was ice-cream in the front. I found that really weird and by the time I paid and got to my car the ice-cream had melted. Please hire and do better cold stone.

The ice cream is amazing, very delicious, However the staff is so rude, especially a tall guy, we can tell that he hates this job

Ordered online ahead. 4 ice creams. Was supposed to be ready at 8:30, and at 9pm we were told we were in bottom of line for take out. Meanwhile people were walking in and getting their orders taken and filled. I'll never order ahead here. Terrible service

This place was so dirty in the bathroom part. My daughter asked for a small cup of ice cream(watermelon sherbert) and the lady gave her cotton candy.my shake was not right,it did not have syrup or whipped cream even though I asked for it. The woman's shirt had holes in it and it was dirty. She gave my daughter a dirty sample spoon. I waited 1 hour to get two things. They put the wrong ingredients in the shake I ordered,just DO NOT come here

I received just what I ordered. Very pleasant staff

Staff members were very unpleasant and unprofessional. I ordered a birthday cake remix milkshake which did not include the sprinkles, brownies, or fudge. Normally I wouldn't mind but a small is roughly $7. I spent +$30 at the establishment the girls working did not want to be there I even tipped, they were miserable. Won't be returning again. Would rather go to Acushnet creamery

Staff members were very unpleasant and unprofessional. I ordered a birthday cake remix milkshake which did not include the sprinkles, brownies, or fudge. Normally I wouldn't mind but a small is roughly $7. I spent +$30 at the establishment the girls working did not want to be there I even tipped, they were miserable. Won't be returning again. Would rather go to Acushnet creamery

I'm not sure why we continue to give it a chance. Every time we have small amounts of mix ins. I paid extra this time for 2x oreos on top of the regular toppings. This was not worth the cost. Buyer beware.

My friends and I went to cold stone craving some ice cream but sadly upon entering the establishment we weren’t treated with welcoming vibes whatsoever, the workers clearly don’t enjoy their jobs! We didn’t even want to sit and eat. Don’t come here!!!!

Atmosphere: 1

Food: 3

Service: 1

Went in and got 2 quarts or ice cream. My wife's came out good and full. Mine however was not full and missing some, not a ton but for the price we paid I expect my full amount. Also the outside of my container was sticky and dirty with ice cream on it. Had to wash the outside once we got home .

Atmosphere: 1

Food: 1

Service: 1

I don’t know what it was about tonight when I went into the store. The line was to the door. I waited about an hour for my ice cream that first bite into that delicious ice cream was well worth the wait. As I was walking out, I seen the line was still to the door. Whatever you guys are doing you’re doing it right. Keep on bringing smiles to peoples faces.

Atmosphere: 5

Food: 5

Service: 5

Friendly service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mix & Go Create Your Own Creation

I haven't been to Cold Stone in 10+ years. It was a little dirty inside this location. The server was friendly but she wasn't wearing gloves when she prepared my ice cream :(
It's also expensive for ice cream. $7.05 for a size Love It.
They do have options for people with allergies. Good selection of ice cream with toppings. I just wish the place was cleaner and more sanitary.

Atmosphere: 3

Food: 4

Service: 3

The girls working were very nice and patient! They both were willing to go through the menu and explain how things work at the store

Food: 5

Service: 5