I’ve gone to this Dunkin for over 12 years almost every day. . I order decaf every time. 75% of the time they put regular in it. I have to watch them every time and correct them when they bring it to me. Some get upset at me because of their mistake.
Mike Crooms
Nicer looking Dunkin I usually use the drive thru everyday to get my order and daily fix of dunks and as it is Sunday I ordered my family breakfast 2 bagels w cream cheese and a $6 meal deal. This time the drive thru is wrapped around the whole movie theater and again it’s Sunday I figured ah what the heck I’ll go and pick up my mobile order that I already paid for inside. The girl working on the to go orders straight up ignored me and began taking orders on the front counter I don’t know if that was to detour me. No manager or shift leader or no person in charge. Place behind the counter is trashed I’m actually disgusted and debating on visiting honey Dew instead of sitting back in a drive thru line because apparently what I did get told was I could not pick up my already paid for order inside if I selected drove thru (literally 0 communication) This won’t be a daily routine for me anymore I rather spend my money where the employees don’t look overwhelmed and looks like they are miserable. This company makes millions of dollars and this is how it is run this is how the consumer gets treated from over worked employees underpaid. Common sense the world is only getting harder to live in if places can’t do simple organizing and communicate why would I waste my hard earned dollar here.
Hannah F
This Dunkin has never done me wrong. I’ve had bad Dunkin often off cape but this place does the damn thing!
Mydget David
Been here 3 times this week and didn't get order right even when, I SPACIFICALLY asked for certain items and didn't get them
Anthony G
Ladies are always pleasant in the morning!
Zack Flaherty
Service needs work
Keegan N
I’ve been here before and had good service but at this location this is not the first time for long wait times in the drive through. There was 5-7 cars in front of me and I understand that they were busy. But I get to the speaker and have to correct my order multiple times. When I get to the window it’s been 15-20 minutes. I believe the man at the window was high or something of the sort because when I said hi he made responded with a grunt. When passing me my change he dropped my cents before I had it in my hand. Then after having had to correct multiple things when ordering it was still wrong. In addition with only seven vehicles and 20 minutes with at least 3 people I could see through the window , I was now late to an appointment. I get we all have bad days but this was ridiculous.
Parking: Huge lot
Wheelchair accessibility: Good no steps
Atmosphere: 3
Food: 4
Service: 2
Eric Johnson
Very slow service
Atmosphere: 3
Food: 4
Service: 3
Fiona
I feel as if some of the on-tap locations carelessly pour the coffee in the cup and dump some of it out and dump some of the ice out and dump it all on the outside of the cup and keep it in the lip of the cup so it closes in the lid and it drips down your hand when you're wearing white clothes. You pull in line in the first thing they made was your drink with cold foam as if the cold foam is not going to be gone and they don't replace the cold phone they're just like "oh it's gone" handing it to you dripping with coffee. They often don't cook the croissant stuffer long enough and they're cold in the middle. I just spent $20 and everything is ruined. It's getting too hard to tell them every single day to replace my stuff. I feel like they look at me like I'm stupid or something.
Atmosphere: 4
Food: 2
Service: 2
Flaviano Azevedo
Just had a bad experience with a sour cream cheese bagel, no receipt in my bag.
Just had a bad experience with a sour cream cheese bagel, no receipt in my bag.
Atmosphere: 2
Food: 1
Service: 1
Nick Creedon
No cold brew and slow service. This location consistently has no cold brew, you won’t know it until you’ve waited in the drive through line for 15-30 minutes. Won’t be returning!
Food: 1
Service: 1
Kristen Phelps
Maybe the friendliest Dunks I've been to in MA, are people on the Cape just happier?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sausage Egg and Cheese
Maria Paquette
They have the best egg bites, sandwiches, and drinks??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Munchkins Donut Hole Treats
Erica Wahlstrom
I would give this place no stars but they don't let you leave a review without 1. 7/10 times they get my order wrong. I keep going back cause it's close to my work. Now they were getting my order wrong everytime. I order the same 2 drinks twice a day everyday. I could deal with the 2 junkies they hired. Sometimes they were completely high and sometimes just a little bit. I could even deal with 2 women that worked there throwing things at each other, screaming and swearing(kind of entertaining not professional but entertaining). Even when I was at the drive thru window and 1 came outside screaming on her phone at I'm assuming her boss. Screaming and swearing at them. But I refuse to deal with these J1 students. Their rude and they never take your order right(I mean how can they, they barely speak English).They have absolutely no idea what their doing. They lie to you even when you confront them. So I decided to avoid this place all together and go to the one across the street......Nope! More J1's. I walk in and a woman was yelling at the workers, they made her drink 3 times and got it wrong. I ordered my 2 drinks and guess what.....Both of them were wrong! Not really sure what they gave me. ? Dunkin Donuts going in the crapper! I'm just disgusted.
I’ve gone to this Dunkin for over 12 years almost every day. . I order decaf every time. 75% of the time they put regular in it. I have to watch them every time and correct them when they bring it to me. Some get upset at me because of their mistake.
Nicer looking Dunkin
I usually use the drive thru everyday to get my order and daily fix of dunks and as it is Sunday I ordered my family breakfast 2 bagels w cream cheese and a $6 meal deal. This time the drive thru is wrapped around the whole movie theater and again it’s Sunday I figured ah what the heck I’ll go and pick up my mobile order that I already paid for inside. The girl working on the to go orders straight up ignored me and began taking orders on the front counter I don’t know if that was to detour me. No manager or shift leader or no person in charge. Place behind the counter is trashed I’m actually disgusted and debating on visiting honey Dew instead of sitting back in a drive thru line because apparently what I did get told was I could not pick up my already paid for order inside if I selected drove thru (literally 0 communication)
This won’t be a daily routine for me anymore I rather spend my money where the employees don’t look overwhelmed and looks like they are miserable. This company makes millions of dollars and this is how it is run this is how the consumer gets treated from over worked employees underpaid. Common sense the world is only getting harder to live in if places can’t do simple organizing and communicate why would I waste my hard earned dollar here.
This Dunkin has never done me wrong. I’ve had bad Dunkin often off cape but this place does the damn thing!
Been here 3 times this week and didn't get order right even when, I SPACIFICALLY asked for certain items and didn't get them
Ladies are always pleasant in the morning!
Service needs work
I’ve been here before and had good service but at this location this is not the first time for long wait times in the drive through. There was 5-7 cars in front of me and I understand that they were busy. But I get to the speaker and have to correct my order multiple times. When I get to the window it’s been 15-20 minutes. I believe the man at the window was high or something of the sort because when I said hi he made responded with a grunt. When passing me my change he dropped my cents before I had it in my hand. Then after having had to correct multiple things when ordering it was still wrong. In addition with only seven vehicles and 20 minutes with at least 3 people I could see through the window , I was now late to an appointment. I get we all have bad days but this was ridiculous.
Parking: Huge lot
Wheelchair accessibility: Good no steps
Atmosphere: 3
Food: 4
Service: 2
Very slow service
Atmosphere: 3
Food: 4
Service: 3
I feel as if some of the on-tap locations carelessly pour the coffee in the cup and dump some of it out and dump some of the ice out and dump it all on the outside of the cup and keep it in the lip of the cup so it closes in the lid and it drips down your hand when you're wearing white clothes. You pull in line in the first thing they made was your drink with cold foam as if the cold foam is not going to be gone and they don't replace the cold phone they're just like "oh it's gone" handing it to you dripping with coffee. They often don't cook the croissant stuffer long enough and they're cold in the middle. I just spent $20 and everything is ruined. It's getting too hard to tell them every single day to replace my stuff. I feel like they look at me like I'm stupid or something.
Atmosphere: 4
Food: 2
Service: 2
Just had a bad experience with a sour cream cheese bagel, no receipt in my bag.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Just had a bad experience with a sour cream cheese bagel, no receipt in my bag.
Atmosphere: 2
Food: 1
Service: 1
No cold brew and slow service. This location consistently has no cold brew, you won’t know it until you’ve waited in the drive through line for 15-30 minutes. Won’t be returning!
Food: 1
Service: 1
Maybe the friendliest Dunks I've been to in MA, are people on the Cape just happier?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sausage Egg and Cheese
They have the best egg bites, sandwiches, and drinks??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Munchkins Donut Hole Treats
I would give this place no stars but they don't let you leave a review without 1. 7/10 times they get my order wrong. I keep going back cause it's close to my work. Now they were getting my order wrong everytime. I order the same 2 drinks twice a day everyday. I could deal with the 2 junkies they hired. Sometimes they were completely high and sometimes just a little bit. I could even deal with 2 women that worked there throwing things at each other, screaming and swearing(kind of entertaining not professional but entertaining). Even when I was at the drive thru window and 1 came outside screaming on her phone at I'm assuming her boss. Screaming and swearing at them. But I refuse to deal with these J1 students. Their rude and they never take your order right(I mean how can they, they barely speak English).They have absolutely no idea what their doing. They lie to you even when you confront them. So I decided to avoid this place all together and go to the one across the street......Nope! More J1's. I walk in and a woman was yelling at the workers, they made her drink 3 times and got it wrong. I ordered my 2 drinks and guess what.....Both of them were wrong! Not really sure what they gave me. ? Dunkin Donuts going in the crapper! I'm just disgusted.
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