Dunkin'
1500 Broadway Rd, Dracut
(978) 934-0783
Recent Reviews
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I just want to give a huge thank you to the team here at this location I simply just went in to get a DoorDash order, two of them and I have never been to a better Dunkin’s ever in my life then this one! Every single team member was kind especially seeing that I had my kid with me and he’s 6 months they were all respectful helpful and friendly and I just want to say this location surely sets and example for the brand and the fact that the day America runs off Dunkin’s! They should say that this location runs by kindness and respect and it makes me happy to know I can have a better experience at such a common place because of the individuals that make it that way! I didn’t even order anything which is the amazing part it was just warm and inviting and best believe I’ll be back!
Atmosphere: 5
Food: 5
Service: 5
This is the second time they mess my order. This place is horrible. Charged me $4.29 for a Latte and end up with really gross coffee Date of service 11/11/25. I didn't ask for coffee. I asked for a latte and got charged for a latter smh. Do better!!
Food: 1
Service: 1
Exente service
Atmosphere: 5
Food: 5
Service: 5
Very good service 👏
Atmosphere: 5
Food: 5
Service: 5
Slowest Dunkin ever. Under staffed
Atmosphere: 1
Food: 2
Service: 1
Clean environment. This place is along my drive to work. Is always pack with customers. My first visiting, I was impressed with service, cleanliness and food.
Atmosphere: 5
Food: 5
Service: 5
This is not the first time we had something wrong with our order.. But I choose not to post it thinking mistakes happen and should be ok. I guess it’s time to post … I ordered everything Bagel with cream cheese (on it). When I took a bite I realized there is hardly any cream cheese on it! It’s like just eating bagel with nothing on it.
Service: 1
It's a dependable Dunkin.
Atmosphere: 4
Food: 4
Service: 4
They are working very hard to help customers and they are under appreciated.
Service: 5
Twice I've gone here and twice my coffee was gross.
Restaurantji Recommends
Fresh coffee
My muffin was covered in blonde hair
Atmosphere: 1
Food: 1
Service: 1
Went in to pick up my walk in order. The order was incomplete even though I had ordered it through the app 10 minutes prior to arriving. While in the building, an employee was arguing with his manager. None of the employees looked happy. I had to called out to get someone’s attention after five minutes of standing there to get my order correct.
No a good experience at all compared to some of my favorite Dunkin’s
Atmosphere: 1
Food: 3
Service: 1
It's dunkin
Finally! And thank you for that!
Atmosphere: 5
Food: 5
Service: 5
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