Dunkin'

1373 Lakeview Ave, Dracut
(978) 957-4989

Recent Reviews

Gordon L. Nickerson III

Every time I order a large iced coffee with a turbo the coffee is burnt tasting so bad it’s

Atmosphere: 3

Food: 1

Service: 2

Tyrell Soartan

Not so good service in my opinions n yes the drive thru is always fast but going in is always a wait foods never wrong though an always to my standards atmosphere usually a lot of complaints about inside.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Coolatta, Coffee Roll

Kathy Blake

Such a great change in the past month with customer service at this location!! Change in management has really turned this store around!! Keep up the good work!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Sandwich

Andy Pell

These people hate their job. Someone needs to hire happy poeple. The guy talked to me poorly, adversarly way when i was just trying to order. I get it retail is hard. The owner/manager needs to go in here undercover and see whats going on. Good luck

Atmosphere: 1

Food: 5

Service: 1

Connor Geoffroy

I mobile ordered food, and was told they do not cook food at this location sometimes. I asked for a refund and was told they were unable to do that. I contacted support who had the franchisee reach out to me. He told me to print out his email and bring it to his staff so they could "fix the drink order". Probably never using this location again.

Atmosphere: 1

Food: 1

Service: 1

Cameron Carey

Sat in line for more than 25 mins and was late to an appointment I was going to be early for. Insane, will drive farther to go to another location.

Atmosphere: 1

Food: 1

Service: 1

Kyky

I am getting 12

Atmosphere: 5

Food: 5

Service: 5

Jessie Lynn Stanford

Always prefect!

Atmosphere: 5

Food: 5

Service: 5

Kristine Gorman

No acknowledgment at the counter. Waited 15 minutes to be served and only 1 person in front of me. Lots of swearing and the guy at the drive thru window dropping F bombs like a second language. Dirty, unprofessional and definitely uncomfortable. Have not been back since. Different Vibe at Mammoth Rd.

My Mobile Mechanic - CTU (978-967-9860)

I used to use this Dunkin’ Donuts all the time but the morning employees have no work ethic and they won’t even butter a bagel. And they’re rude.

Atmosphere: 1

Service: 1

jackie nicks

Very rude employees at this dunks!!!

Atmosphere: 1

Service: 1

Elizabeth Hill

0 stars to these employees if it was possible ! They mess up my coffee all the time. I'm so done with this particular DD. Going to the one on Mammoth rd

Elizabeth Po

I order a matcha today with cold foam says there was cold foam in it but wasn’t. I want what i pay for if it says cold foam on it then put cold foam in it next time.

Pauline C.

I've given this location many chances. There is always something wrong with my order. It's either not there for online pick up, cup is dirty and sticky and this morning the cup had a leak on the bottom and my car cupholder was filled with coffee which came gushing out all over my car interior. They also don't know what a latte is, so I would advise if you choose to visit this location to not to get anything other than a regular or iced coffee, because they wouldn't be able to handle it.

Roberson Fusco

I recommend to all, great tasty coffee a d another beverage ☕️!

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