Dunkin'
1198 Mammoth Rd, Dracut
(978) 788-2070
Recent Reviews
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Always a 30 minute wait in drive thru they almost give old coffee and never give me my full order.
Garbage dunks. DONT GO HERE!!!!!
Atmosphere: 1
Food: 1
Service: 1
not good
Atmosphere: 3
Food: 1
Service: 3
Just went for coffee before a family event. Coffe was fine.
Atmosphere: 2
Food: 4
Service: 3
20 minute wait for food. Clueless employees in previous visits. Dunkin is the pits now.
Atmosphere: 1
Food: 1
Service: 1
Had to go into the store because the drive-through was packed. Only one customer ahead of me and I was in there for twenty minutes, waiting on a bacon, egg, and cheese wrap. I guess I should've gone through the drive-through. They were getting those customers out as fast as they were driving in. Go figure!!!
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Bacon Egg and Cheese
Usually I have pretty good, efficient service. Today however was terrible. I went in for my mobile order and the store was packed - which isn’t always a surprise. I accidentally ordered a small coffee instead of a medium and asked if it was possible to change it, which they did and I was appreciative. I proceeded to wait 10 minutes for my hot coffee and donut, AND my coffee ends up being completely wrong. Normally I would have checked right then and there, but because of the chaos I just wanted out and to get back to work. I was so disappointed when I got back to my office and took a sip of my coffee only to find it was wrong.
Breakfast sandwiches were terrible and dry, so dry I had to drink coffee to swallow. Won't buy another. I drink black coffee, so, it was black coffee.
Atmosphere: 1
Food: 1
Service: 5
I love the employee Jeff so much! He’s so generous and caring for everyone around him and he honestly deserves the world.
Atmosphere: 5
Food: 5
Service: 5
jeff was so nice and we got donuts and drinks for free! jeff is such a wonderful guy he deserves the world! thank you jeff!
AMAZING SERVICE!! JEFF IS LITERALLY THE NICES HUMAN BEING AND HE BRINGS A SMILE TO ALL CUSTOMERS!! 100% RECCOMEND!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everyone that works at this location is so pleasant, but Jeff goes above and beyond to make the customer experience a 10/10 every time! Love him
Atmosphere: 5
Food: 5
Service: 5
I got a medium ice blueberry donut coffee and they didn’t put no blueberry or donut syrup. It was just unflavored burnt coffee. Looking at the picture you can see they didn’t put any blueberry or donut syrup flavor.
Coffee is very inconsistent you get one and it's good then you go back to same location and it's not great
Atmosphere: 2
Food: 3
Service: 3
Jeff is the man ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Jeff is amazing always makes me smile when I come in for my coffee. His customer service skills are amazing & his crew looks happy as well. Just an overall amazing group ☺️
Atmosphere: 5
Food: 5
Service: 5
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