Dunkin'
55 Maple St, East Longmeadow
(413) 526-9944
Recent Reviews
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Very slow. Girls are more interested in chatting among themselves instead of waiting on people or getting orders prepared.
They got my drink just right
Atmosphere: 5
Food: 5
Service: 3
Disappointment every time I come to this Location
Atmosphere: 2
Food: 1
Service: 1
New new new. Been coming here most of my life. In the 2016-2020 range this place SUCKED but thankfully they brought in all new people that kick butt! They're awesome and food freshness and quality have greatly gone up! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
This place is in need of some dedicated staff. There are some who are very good, but there are others who could use some extra training in the listening realm. Sometimes a hot coffee will be ordered for me and I end up with an iced coffee instead somehow. I will say that their serving time is pretty decent though.
Atmosphere: 3
Food: 5
Service: 4
Never come back again if they don’t replace the staff. Bad service ever
Atmosphere: 2
Food: 2
Service: 1
Place is dirty, staff comes late. Employees on cell phones, staff is rude. Management doesn't care about how the store looks and Management is not friendly at all. They are losing customers to Starbucks in town. Corporate needs to step in to correct problems.
Atmosphere: 1
Food: 2
Service: 1
This store has some sanitary issues! Look at the worker on the photo using his phone while working on top of the cutting board where they put the food! Aside from being rude to customers and swearing at the back of the counter he didn’t wash his hands after counting a bunch of tip money from the jar. I’m posting this so all your customers are aware as well as the owner of the establishment that you will likely lose a lot of customers if you keep it this way. I think you guys can do better just pick the right employees.
Make sure you order a day in advance
Best dunkin
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They know me by face and my order! I love it here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels with Cream Cheese Spread, Maple Sugar Bacon Breakfast Sandwich
This Dunkin Donuts location is an absolute disgrace. Workers are rude, pretty much incompetent, on their phones while taking orders. It took us 20 minutes just to get two hot coffees and the line was building up after us with no orders being taken. I will happily drive the extra 5 minutes to the one in Springfield. Do better
Atmosphere: 1
Food: 3
Service: 1
Should have known better than to order here. My office placed a mobile order for 3 coffees and a sandwich, and all 3 coffees were made incorrectly and the sandwich was inedible.
Save your money and go somewhere else.
Food: 1
Atmosphere is awesome great location just I don't feel like the team was passionate about making coffee I will give another chance earlier in the day as my last visit was in afternoon
Atmosphere: 5
Food: 3
Service: 3
Not enough staff, long wait for drink
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Bagels with Cream Cheese Spread
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