Everything was fresh and delicious and Chris who delivered the order was on time, friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Martha Potvin
first timer. ordered online. order was ready when I arrived. a variety of sandwiches were awesome. food in the case looked yummy. picked up some gourmet cookies on my way out. They were wonderful. chocolate dipped shortbread cookies with jelly between dipped in chocolate and sprinkles.
Jocelyn Walker
Catered our 65th wedding anniversary party. Excellent job all around, pleasure to work with and food was outstanding!
Food: 5
Service: 5
Kate Hayes
Disappointing does not adequately describe how I feel about catering at East Longmeadow Frigi’s. I ordered $900 of food for my daughter’s engagement party in early September….ill address what was wrong first…. Caesar salad…leafy green lettuce (not romaine) with black olives ( black canned olives) along with a half container of blue cheese dressing and half a container of Italian dressing ( no seasoned croutons no Caesar dressing no fresh Asiago cheese). Ordered a huge fruit salad ( they forgot this item completely) Ordered utensils for each dish ( not included at all, apparently they forgot).
The international cheese and fruit platter was disappointing and mostly discarded after the party. 4-5 strawberries of questionable freshness and one small pathetic bunch of grapes. My bad for assuming some type of cracker would be included!
Did I get charged for all items? Yes I did. When I called Frigo’s catering they offered a weak I’m so sorry and a refund. My daughter’s engagement party!!! For 30 guests!
The eggplant parmigiana was delicious. Unfortunately it was the only thing my guests enjoyed.
Minus 2 stars.
Catherine H.
Food: 1
Service: 1
John Christie
Great catering platter for our family event, awesome rolls and soo much food! 75 years and still killing it!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Take-Out
Samantha Molin
Frigos is our favorite when it comes to staff meeting meals. They are always on time with delivery, the food is hot, and delicious upon arrival. Never any complaints! Thank you guys for always being amazing!
Atmosphere: 5
Food: 5
Service: 5
Craig Harbour
You forgot the chocolate chip cookies that came with my meal. Need to be better with your quality control when sending out orders. You also need a separate area for people that are picking up takeout orders. Those customers shouldn’t have to wait in line with the rest of your regular customers.
Atmosphere: 5
Food: 5
Service: 3
michelle kososki
Hot appetizers were not ready when agreed upon so guests at the party only had 2 items to snack on before dinner and hot appetizers were then served with dinner 3 hours later. And attitude from the person working there when picking up the apps.
Food: 5
Service: 3
Barry R
Great Italian Deli. Sandwiches are terrific. I'm partial to the Italian Hot Cut. Meal for 2 if you get in on a 1/2 Vienna Roll. Prepared food is pretty tastey too. Really excellent value. DON'T go to Panera! Friendly staff.
Atmosphere: 4
Food: 5
Service: 4
Linda Hayden
Food was AWESOME…very prompt…and a lot of everything we ordered…I especially loved the Sausage and Onions!!!!!
We had Frigo cater my daughter’s bridal shower. They came on time, with hot food, that was thoroughly enjoyable. Took some of stress off the event so I was able to enjoy the day.
I would strongly recommend using Frigo for any event!
Food: 5
Service: 5
Rob85442
I really like the prepared foods. Lasagna, rice, and especially the Swedish meatballs when they have them.
Kathy Bates
We love Frigos... Liz is an absolute artist when it comes to making our grinders. Everyone is super friendly especially Liz, Susan & Miss Marilyn.
Eugene D
I really want to love Frigo's, but they always let me down.
They improved the quality of their grinders, it's now on fresh, soft bread.
Wish they put more dressing on their sandwiches.
It was pure chaos inside. I waited 20 minutes for my order despite it being ready when I arrived. They just didn't know where it was, I asked the cashier for it she told me to check the order rack, while waiting for my order it turned out the cashier had it all along. The guy who figured it out swore under this breath, not sure if at me or the staff.
Overall I did not feel welcomed in the store, atmosphere felt sort of hostile.
If you order ahead, your order may be on the metal rack by the door if you paid for it, if not it's with the cashier. However it may be with the cashier even if you paid for it so check both places for your order.
Wish they were a bit more organized, lots of customers stand around confused, unsure what to do.
Everything was fresh and delicious and Chris who delivered the order was on time, friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
first timer. ordered online. order was ready when I arrived. a variety of sandwiches were awesome. food in the case looked yummy. picked up some gourmet cookies on my way out. They were wonderful. chocolate dipped shortbread cookies with jelly between dipped in chocolate and sprinkles.
Catered our 65th wedding anniversary party. Excellent job all around, pleasure to work with and food was outstanding!
Food: 5
Service: 5
Disappointing does not adequately describe how I feel about catering at East Longmeadow Frigi’s. I ordered $900 of food for my daughter’s engagement party in early September….ill address what was wrong first…. Caesar salad…leafy green lettuce (not romaine) with black olives ( black canned olives) along with a half container of blue cheese dressing and half a container of Italian dressing ( no seasoned croutons no Caesar dressing no fresh Asiago cheese).
Ordered a huge fruit salad ( they forgot this item completely)
Ordered utensils for each dish ( not included at all, apparently they forgot).
The international cheese and fruit platter was disappointing and mostly discarded after the party. 4-5 strawberries of questionable freshness and one small pathetic bunch of grapes. My bad for assuming some type of cracker would be included!
Did I get charged for all items? Yes I did. When I called Frigo’s catering they offered a weak I’m so sorry and a refund. My daughter’s engagement party!!! For 30 guests!
The eggplant parmigiana was delicious. Unfortunately it was the only thing my guests enjoyed.
Minus 2 stars.
Catherine H.
Food: 1
Service: 1
Great catering platter for our family event, awesome rolls and soo much food! 75 years and still killing it!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Take-Out
Frigos is our favorite when it comes to staff meeting meals. They are always on time with delivery, the food is hot, and delicious upon arrival. Never any complaints! Thank you guys for always being amazing!
Atmosphere: 5
Food: 5
Service: 5
You forgot the chocolate chip cookies that came with my meal. Need to be better with your quality control when sending out orders. You also need a separate area for people that are picking up takeout orders. Those customers shouldn’t have to wait in line with the rest of your regular customers.
Atmosphere: 5
Food: 5
Service: 3
Hot appetizers were not ready when agreed upon so guests at the party only had 2 items to snack on before dinner and hot appetizers were then served with dinner 3 hours later. And attitude from the person working there when picking up the apps.
Food: 5
Service: 3
Great Italian Deli. Sandwiches are terrific. I'm partial to the Italian Hot Cut. Meal for 2 if you get in on a 1/2 Vienna Roll.
Prepared food is pretty tastey too. Really excellent value.
DON'T go to Panera! Friendly staff.
Atmosphere: 4
Food: 5
Service: 4
Food was AWESOME…very prompt…and a lot of everything we ordered…I especially loved the Sausage and Onions!!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We had Frigo cater my daughter’s bridal shower. They came on time, with hot food, that was thoroughly enjoyable. Took some of stress off the event so I was able to enjoy the day.
I would strongly recommend using Frigo for any event!
Food: 5
Service: 5
I really like the prepared foods. Lasagna, rice, and especially the Swedish meatballs when they have them.
We love Frigos... Liz is an absolute artist when it comes to making our grinders. Everyone is super friendly especially Liz, Susan & Miss Marilyn.
I really want to love Frigo's, but they always let me down.
They improved the quality of their grinders, it's now on fresh, soft bread.
Wish they put more dressing on their sandwiches.
It was pure chaos inside. I waited 20 minutes for my order despite it being ready when I arrived. They just didn't know where it was, I asked the cashier for it she told me to check the order rack, while waiting for my order it turned out the cashier had it all along. The guy who figured it out swore under this breath, not sure if at me or the staff.
Overall I did not feel welcomed in the store, atmosphere felt sort of hostile.
If you order ahead, your order may be on the metal rack by the door if you paid for it, if not it's with the cashier. However it may be with the cashier even if you paid for it so check both places for your order.
Wish they were a bit more organized, lots of customers stand around confused, unsure what to do.
Always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad, Classic Italian, Grilled Vegetables
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