Horrible all around, KAREN the store manager refused to give me a cup of water for my dog after charging me for one and told me to go to a different location if I didn’t like it
Atmosphere: 1
Food: 1
Service: 1
abbie
I used to go here all the time and never had any issues until recently they started to mess up my orders consistently, I work in food service so I don’t want to be that annoying customer demanding them to remake it if it tastes a little off but i am spending my money on the coffee so I do expect to get what I pay for, every single time i’ve ordered here recently it’s been either wrong size or wrong flavor. I’ve worked in coffee shops and I know what a caramel latte is supposed to taste like. When I go to the other Dunkin down the street my order is all correct, I don’t understand and am very disappointed :(
Atmosphere: 1
Food: 1
Service: 1
_ virtual r _
Sometimes it’s great here but there’s flies all over the donuts and pastries
jerry he
Ordered a machiatto. Completely shaken together into a regular coffee and had spilled all over the sides. Was not even offered another one to be made considering the staff knew they messed up and still gave it to me knowingly that I had a problem with it. Just double cupped it and called it a day. Drove away pissed. I order from here regularly and I'm sure the staff knows my name by now. Sad to say I may not come back to this location going forward. Just felt ignorant.
Atmosphere: 1
Food: 1
Service: 1
David Rutkin
Good nice staff and good donuts. Never too busy inside
Atmosphere: 4
Food: 5
Service: 5
James Garey
The staff never immediately acknowledges customers as they enter just stare at you until you order, then move very slowly to prepare the order while talking to each other the whole time. I was served cold and greasy hashbrowns.... double disgusting!!! I will never return to this store again.
Atmosphere: 3
Food: 1
Service: 1
Denise Coppola
They are great but should clean the floors more often.
Cashier was kind of rude, coffee was as usual the best.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Donuts
Landen Michael
The atmosphere of this location is terrible and dirty. I walked up to the counter the person working the register didn't even look at me. Once she came over to take my order she just stared at me the entire time with an attitude. I paid and still she didn't say a word. The rest of the employees that work here are just shouting and swearing non-stop in front of customers. They are also gossiping about other customers while there are other people in the store. As someone who worked at Dunkin' Donuts for 7 years I don't understand how this location is still open and operating this way. I recently started driving further to another location but decided to give this one a chance again since it is closer to my house. I don't recommend visiting here and I think management should be stepping in at this location.
Went to this location this morning because my location had no power. The woman at the counter knows me from the other location so she entered in my order and went to next guest. Only my got coffee came out so I asked about iced Amber tells me there is no ticket you got a receipt in Avery rude tone and she is bashing the woman at the counter that she is not entering drinks as someone is missing iced drink. Observing this it is obvious to me it is most likely the machine. Malfunctioning but Amber is just rudely blaming the counter girl until she burst into tears from being humiliated I could not believe this was happening and the only response from manager was do you want a refund. No I just want my location to open again and never see Amber again. Merry Christmas lady with NO customer service skills!!!
Atmosphere: 1
Food: 4
Service: 1
Mike Ohan
Good food great coffee great
Atmosphere: 5
Food: 5
Service: 5
Brady
This is the slowest Dunkin. The works move at a snail's pace. Literally they move like they are taking baby steps everywhere they go. The guy that is the manager wears an un-tucked shirt with food spilled on it. The atmosphere of the place is so slow and impermeable. I've never received my order in under 5 minutes. No joke, and I only get an iced drink. Please Dunkin Corporate, you just remodeled the store, remodel the vibe and service too.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hash Browns
Ryan Cahill
When I walked in five employees, looked at me and went back to their conversation. It took a solid three minutes for someone to reluctantly help me in this was at 830 AM. I waited for over five minutes for my coffee. There are a lot of Dunkin’ Donuts where the employees are unbelievably great at their job, and the location is a well oiled machine….this one not so much
Atmosphere: 2
Food: 2
Service: 1
Dominic Persampieri
The girl working there has a attitude ? terrible going somewhere else ?
Horrible all around, KAREN the store manager refused to give me a cup of water for my dog after charging me for one and told me to go to a different location if I didn’t like it
Atmosphere: 1
Food: 1
Service: 1
I used to go here all the time and never had any issues until recently they started to mess up my orders consistently, I work in food service so I don’t want to be that annoying customer demanding them to remake it if it tastes a little off but i am spending my money on the coffee so I do expect to get what I pay for, every single time i’ve ordered here recently it’s been either wrong size or wrong flavor. I’ve worked in coffee shops and I know what a caramel latte is supposed to taste like. When I go to the other Dunkin down the street my order is all correct, I don’t understand and am very disappointed :(
Atmosphere: 1
Food: 1
Service: 1
Sometimes it’s great here but there’s flies all over the donuts and pastries
Ordered a machiatto. Completely shaken together into a regular coffee and had spilled all over the sides. Was not even offered another one to be made considering the staff knew they messed up and still gave it to me knowingly that I had a problem with it. Just double cupped it and called it a day. Drove away pissed. I order from here regularly and I'm sure the staff knows my name by now. Sad to say I may not come back to this location going forward. Just felt ignorant.
Atmosphere: 1
Food: 1
Service: 1
Good nice staff and good donuts. Never too busy inside
Atmosphere: 4
Food: 5
Service: 5
The staff never immediately acknowledges customers as they enter just stare at you until you order, then move very slowly to prepare the order while talking to each other the whole time. I was served cold and greasy hashbrowns.... double disgusting!!! I will never return to this store again.
Atmosphere: 3
Food: 1
Service: 1
They are great but should clean the floors more often.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Stuffed Biscuit Bites, Donuts, Munchkins Donut Hole Treats, Muffins, Egg and Cheese
This is a good one, always polite.
Atmosphere: 5
Service: 5
Cashier was kind of rude, coffee was as usual the best.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Donuts
The atmosphere of this location is terrible and dirty. I walked up to the counter the person working the register didn't even look at me. Once she came over to take my order she just stared at me the entire time with an attitude. I paid and still she didn't say a word. The rest of the employees that work here are just shouting and swearing non-stop in front of customers. They are also gossiping about other customers while there are other people in the store. As someone who worked at Dunkin' Donuts for 7 years I don't understand how this location is still open and operating this way. I recently started driving further to another location but decided to give this one a chance again since it is closer to my house. I don't recommend visiting here and I think management should be stepping in at this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went to this location this morning because my location had no power. The woman at the counter knows me from the other location so she entered in my order and went to next guest. Only my got coffee came out so I asked about iced Amber tells me there is no ticket you got a receipt in Avery rude tone and she is bashing the woman at the counter that she is not entering drinks as someone is missing iced drink. Observing this it is obvious to me it is most likely the machine. Malfunctioning but Amber is just rudely blaming the counter girl until she burst into tears from being humiliated I could not believe this was happening and the only response from manager was do you want a refund. No I just want my location to open again and never see Amber again. Merry Christmas lady with NO customer service skills!!!
Atmosphere: 1
Food: 4
Service: 1
Good food great coffee great
Atmosphere: 5
Food: 5
Service: 5
This is the slowest Dunkin. The works move at a snail's pace. Literally they move like they are taking baby steps everywhere they go. The guy that is the manager wears an un-tucked shirt with food spilled on it. The atmosphere of the place is so slow and impermeable. I've never received my order in under 5 minutes. No joke, and I only get an iced drink. Please Dunkin Corporate, you just remodeled the store, remodel the vibe and service too.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hash Browns
When I walked in five employees, looked at me and went back to their conversation. It took a solid three minutes for someone to reluctantly help me in this was at 830 AM. I waited for over five minutes for my coffee. There are a lot of Dunkin’ Donuts where the employees are unbelievably great at their job, and the location is a well oiled machine….this one not so much
Atmosphere: 2
Food: 2
Service: 1
The girl working there has a attitude ? terrible going somewhere else ?
Food: 1
Service: 1
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