This Dunkin’ is located in the casino. The staff barely spoke any English and it was hard to communicate with them.
Dietary restrictions: It is indicated
Kid-friendliness: No, because it is located in the casino
Wheelchair accessibility: There are no stairs
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Doughnut
John Flamingo
Ordered ahead. After waiting several minutes, finally inquired about order. Then was the wrong order. Sent it back, they reused the cup, overfilled it so when they handed it to me, it spilled. Still not what I ordered. Again dumped out part of the coffee and added more ingredients. Then tried to give to another customer. Result was a less than desirable coffee. I felt bad for one of the workers. She looked confused the entire time I stood there waiting. The worker needs more training and the gentleman also could use some customer service training. The only one who had it together was the woman in charge of food.
Mr and Mrs Detective
Terrible service today . March 18 2024 . I asked for a Coffee very extra light and the guy basically argued with me and did not add any extra milk like I asked. Please do not patronize
Sungjun Park
It's not coffee! I'd rather say it's hot, sugared water.
Atmosphere: 5
Food: 1
Service: 5
Ace Starfire
Amazing staff from Nepal ??. Always super friendly and make the most amazing lattes. I love to order from this dunkins
Safi Naeem
Great service. Vishnu is a gem!! Vishnu zindabad!!
Atmosphere: 5
Food: 5
Service: 5
Google user
We all know Dunks, don't we? If one really didn't know Dunks I would say the coffee is the best, hot coffee. There are plenty of Gen-X flavored coffees and other drinks, that are actually really good. I like the egg and cheese croissants, but there are a few other things in the menu food wise. No one goes to dunks for the food unless it's breakfast croissants, donuts etc.
Edmund Secatore
We all know Dunks, don't we? If one really didn't know Dunks I would say the coffee is the best, hot coffee. There are plenty of Gen-X flavored coffees and other drinks, that are actually really good. I like the egg and cheese croissants, but there are a few other things in the menu food wise. No one goes to dunks for the food unless it's breakfast croissants, donuts etc.
Atmosphere: 3
Food: 4
Service: 4
Ravi
Sort of an ordinary experience here, I have always had here. The cleanliness has to be improved. The coffee was also not on par with other Dunkin’s.
ANN B
I love being able to take a coffee break at Dunkin at Encore Casino.
Not friendly employees don't know a coffee from a tea
Atmosphere: 2
Food: 3
Service: 1
Bruno Da Cruz
TLDR; Modern dunkin donuts. Fresh donuts at 6am. 1/3 of the employees speak english well enough to not mess up my order, the rest look like they just don't care enough to try and make it properly. Depending on who takes your order, make sure it's made the way you ordered. No sugar, no milk, I'm allergic to this, etc etc. Double check cause I've been In line and seen employees do the opposite of what the customer said because they just don't understand enough english.
Maura Callahan
Just bought a burnt coffee here
Tommy Sands
The price for a cold brew is more here. Over $5
mvr
Fast service, friendly staff and good quality food for the low price. The location is at the back of the Casino floor and so seems to be generally fairly empty.
This Dunkin’ is located in the casino. The staff barely spoke any English and it was hard to communicate with them.
Dietary restrictions: It is indicated
Kid-friendliness: No, because it is located in the casino
Wheelchair accessibility: There are no stairs
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Doughnut
Ordered ahead. After waiting several minutes, finally inquired about order. Then was the wrong order. Sent it back, they reused the cup, overfilled it so when they handed it to me, it spilled. Still not what I ordered. Again dumped out part of the coffee and added more ingredients. Then tried to give to another customer. Result was a less than desirable coffee. I felt bad for one of the workers. She looked confused the entire time I stood there waiting. The worker needs more training and the gentleman also could use some customer service training. The only one who had it together was the woman in charge of food.
Terrible service today .
March 18 2024 .
I asked for a Coffee very extra light and the guy basically argued with me and did not add any extra milk like I asked. Please do not patronize
It's not coffee! I'd rather say it's hot, sugared water.
Atmosphere: 5
Food: 1
Service: 5
Amazing staff from Nepal ??. Always super friendly and make the most amazing lattes. I love to order from this dunkins
Great service.
Vishnu is a gem!!
Vishnu zindabad!!
Atmosphere: 5
Food: 5
Service: 5
We all know Dunks, don't we? If one really didn't know Dunks I would say the coffee is the best, hot coffee. There are plenty of Gen-X flavored coffees and other drinks, that are actually really good. I like the egg and cheese croissants, but there are a few other things in the menu food wise. No one goes to dunks for the food unless it's breakfast croissants, donuts etc.
We all know Dunks, don't we? If one really didn't know Dunks I would say the coffee is the best, hot coffee. There are plenty of Gen-X flavored coffees and other drinks, that are actually really good. I like the egg and cheese croissants, but there are a few other things in the menu food wise. No one goes to dunks for the food unless it's breakfast croissants, donuts etc.
Atmosphere: 3
Food: 4
Service: 4
Sort of an ordinary experience here, I have always had here. The cleanliness has to be improved. The coffee was also not on par with other Dunkin’s.
I love being able to take a coffee break at Dunkin at Encore Casino.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Not friendly employees don't know a coffee from a tea
Atmosphere: 2
Food: 3
Service: 1
TLDR; Modern dunkin donuts. Fresh donuts at 6am. 1/3 of the employees speak english well enough to not mess up my order, the rest look like they just don't care enough to try and make it properly. Depending on who takes your order, make sure it's made the way you ordered. No sugar, no milk, I'm allergic to this, etc etc. Double check cause I've been In line and seen employees do the opposite of what the customer said because they just don't understand enough english.
Just bought a burnt coffee here
The price for a cold brew is more here. Over $5
Fast service, friendly staff and good quality food for the low price. The location is at the back of the Casino floor and so seems to be generally fairly empty.
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