There is a white waitress here who has a really bad attitude. It doesn't look like she even has a high school diploma. I ordered a beer and asked for a lid to prevent spills. She rejected me with a very bad attitude. I provided the ID and all the proof she wanted. I don't understand why this burger restaurant hires such employees? What is the reason for hiring such bad attitude staff in a casino like this? I don't like writing reviews, but I want everyone to know that this restaurant has a terrible white female waiter. Those who have been here will know who I am talking about.
Atmosphere: 3
Food: 2
Service: 1
Aubrey Chen
I had never left any bad reviews. But this experience was awful cause we bought three beers and ordered to go. This white girl doesn’t give a lid for our three beers. And We need lids to prevent spills. Before these staff were very friendly to me, they even offered to put a lid on my beer. But this time, really rude and yelled at us, saying we never provided any lid for beer! Attention this girl!! Bad service!
Atmosphere: 3
Food: 4
Service: 1
Zachary Kolowsky
Literally the best. The burger and the staff are literally the top notch.
Atmosphere: 5
Food: 5
Service: 5
nancy mc
First time ever at Shake Shack. When ordering I was reminded by the clerk punching in my order that a "tip" would be coming up on the screen...and I was under no obligation to put in one. Well thanks for mentioning it and thinking I cant read. The people slaving behind you actually moving & making my food should get it, or myself for having to go get it, and serve it to my table. She was nice when she said it though. Does anyone realize tips are for people who are wait staff who are paid UNDER minimum wage and depend on tips??? Or someone who goes above & beyond their job? Not regular waged servers who put in your order at fast food joints? The burger was just ok. The fries were like crinkle cuts from my freezer and my shake had waaaay too much chocolate syrup in it. I couldnt even drink it. Not impressed.
Atmosphere: 4
Food: 2
Service: 2
Katelyn Welch
Great burgers, cheese fries and milkshakes! Never an issue ordering from this location, friendly staff and quick service!Vegetarian options: Veggie burgers
Home for the next few days for Boston Seafood show
The games are fun. But wander away from the casino floor and you'll see a beautiful facility. They keep this place up!
GoodParking: Garage
Atmosphere: 3
Food: 4
Service: 5
Shake shack
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Korean Style Fried Chicken Sandwich
Brian did a great
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: TastyDietary restrictions: Tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Korean Style Fried Chicken Sandwich
nice service！
Atmosphere: 5
Food: 5
Service: 5
I really like the cheese fries.Kid-friendliness: It’s cool
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cheese Fries
Vegetarian options: Good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Great workers getting the food out ad fast and accurate as possible. And very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shack Stack, Root Beer Float, Hot Dog
Restaurantji Recommends
There is a white waitress here who has a really bad attitude. It doesn't look like she even has a high school diploma. I ordered a beer and asked for a lid to prevent spills. She rejected me with a very bad attitude. I provided the ID and all the proof she wanted. I don't understand why this burger restaurant hires such employees? What is the reason for hiring such bad attitude staff in a casino like this? I don't like writing reviews, but I want everyone to know that this restaurant has a terrible white female waiter. Those who have been here will know who I am talking about.
Atmosphere: 3
Food: 2
Service: 1
I had never left any bad reviews. But this experience was awful cause we bought three beers and ordered to go. This white girl doesn’t give a lid for our three beers. And We need lids to prevent spills. Before these staff were very friendly to me, they even offered to put a lid on my beer. But this time, really rude and yelled at us, saying we never provided any lid for beer! Attention this girl!! Bad service!
Atmosphere: 3
Food: 4
Service: 1
Literally the best. The burger and the staff are literally the top notch.
Atmosphere: 5
Food: 5
Service: 5
First time ever at Shake Shack. When ordering I was reminded by the clerk punching in my order that a "tip" would be coming up on the screen...and I was under no obligation to put in one. Well thanks for mentioning it and thinking I cant read. The people slaving behind you actually moving & making my food should get it, or myself for having to go get it, and serve it to my table. She was nice when she said it though. Does anyone realize tips are for people who are wait staff who are paid UNDER minimum wage and depend on tips??? Or someone who goes above & beyond their job? Not regular waged servers who put in your order at fast food joints? The burger was just ok. The fries were like crinkle cuts from my freezer and my shake had waaaay too much chocolate syrup in it. I couldnt even drink it. Not impressed.
Atmosphere: 4
Food: 2
Service: 2
Great burgers, cheese fries and milkshakes! Never an issue ordering from this location, friendly staff and quick service!Vegetarian options: Veggie burgers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries, Cheeseburger, Bacon Cheeseburger, Shackburger, Bacon Cheese Fries