McDonald's

300 Plymouth Ave, Fall River
(508) 678-7200

Recent Reviews

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J T

I went on Dec. 8th in the evening:

Man, I don't think I've had that level of customer service in some time. I went through the drive though twice because I forgot something. Both times, the cashier was very patient and kind with me when ordering and paying -- while simultaneously taking another order. Real, genuine kindness. I wish I got her name. The lady who handed me my food was the same way. I made a mistake in my order and she was offering suggestions to help make it right. Even the lady behind her smiled at me in a pleasant way.

To top it all off, I get home, my order is exactly what I asked for and my food is still relatively warm and fresh. I appreciate ya'll for serving the community in that fashion.

God bless ❤️😊

Food: 5

Service: 5

Lexie Elizardo

Ordered food today and they forgot to give me a try and I ordered it as a meal at the speaker.

Atmosphere: 5

Food: 5

Joshua Wright

Ordered two double cheeseburgers got regular cheese burgers , food is cold , employees couldn’t comprehend anything we were saying
Around 10:40pm 12/3/25

Atmosphere: 1

Food: 1

Service: 1

Wesley B

They made a mistake on my order got a bit snarky but it all ended well and I got home safe and full

Atmosphere: 4

Food: 5

Service: 3

Rick Bizier

Very poor front counter service!

Atmosphere: 3

Food: 3

Service: 1

Derek Benjamin

Typically always a great experience, I just want to give you guys a heads up about the whole penny situation. You need to figure that out because having customers pay exact change or making your employees give out five cents as a mandatory return to the customers is really gonna cost your company both time and moneyjust saying.

Atmosphere: 4

Food: 4

Service: 4

Kevin Arruda

AMAZING SERVICE

Atmosphere: 5

Food: 5

Service: 5

Caidynce Lariviere

This Mcdonalds has a sorry excuse for employees. EVERY time i go to this location no matter the time of day or if its in person or online order SOMETHING goes wrong weather my order is wrong or if i just dont get it at all, i just tried to place an online order, the driver was at the location for over 10 minutes and the employees then told him they didnt not receive an order so i sent over the order number and they still denied getting it. absolutely ridiculous and UNACCEPTABLE, ive had to get at least 6 refunds from ordering at this location.

Atmosphere: 1

Food: 3

Service: 1

Erick Depina

I will come million times if necessary but u ain’t going away with it.

Jessica Neto

I go to this specific mcdonalds often because I work close by. My food is always on point but the service usually is a little let's say unpleasant. But I had an above and beyond experience with one of the workers, Brianna. She was so friendly and went way above her duties to assist me. And she was already busy because I heard, im assuming a supervisor, ask her if she had done XYZ (some kind of paperwork) and she responded not yet I haven't had the chance and she still took the time to assist me. Im not one to make reviews but I know most of the time people are complaining so I wanted to come and make sure it was known she was, IS, an excellent asset to that mcdonalds team.

Atmosphere: 5

Food: 4

Service: 5

Sandra Doucet

20 minutes for a cheeseburger. Ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Amy Souza

Not very fast for fast food but it's a McDonald's...

Atmosphere: 3

Food: 4

Service: 3

Nathan Gentile

8/31 me and my partner were waiting for our curbside pick up we waited for 30+ mins not only it was frustrating but he had to go in to find out that they had to remake our order and additional 20mins he canceled his order if orders are needed to be fixed they need to be contacted it's unacceptable service behavior at this location

Atmosphere: 1

Food: 3

Service: 1

Sovannary Sao

The manager Darlene, refused to give me my refund back! Worse customer service and with extremely terrible attitudes. Came back becasue i was missing an item and the manager rolled her eyes and shut the window and only refunded me $3 for the missing item when i wanted the whole entire refund back of $19. Once i told her, she refused to give me my whole refund and threatened to call the police. Also, yes i was being kind still but they made it impossible for me to not be angry.

Jay Costa

Still the best fast food French fries

Food: 5

Service: 5

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