Great place. This McDonald is one of the best in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Amber Amaral
Place is always filthy and messes up my order nearly Everytime I go. If you go inside expect to stand at the counter all day and be Ignored
Shanelle Pacheco
I go here for the convenience of it being close by, but 9/10 time my meals are wrong. I get 3 kid happy meals 4 nuggets with extra fries. Pretty simple right, except either I get apple slices or just one fries, every single time.
Food: 1
Service: 1
Sam Iam
Super frustrating visit to dine in around 3:30pm on 12/10/24.
I ordered on the kiosk but the pay pad was having an error. I waited to pay at the counter. The crew member working the front was a short, round, middle-aged hispanic man with long (health code?) black hair. He ignored me passing the counter several times despite making eye contact with me. A female manager saw me waiting and told me he would be right over to help me. Several minutes passed and I am watching him construct a doordash order that had just popped up on the lobby screen. The manager instructed him to go help me at the counter at least three times, he ignored this. He ignored me.
By the time he finally did approach the counter, I was fuming. I wasn’t expecting a lot from this Fall River McD location, but this guy got to me on a period day. Why was he acting like this at work? I let him know how lazy I thought he was and left without paying for my kiosk order at all. I then walked down to the Dunkin’ on Globe St. where I enjoyed a bagel and latte and my order total was $4 less than I was about to spend at your McDonald’s.
Service: 1
William James Lehy
Locked bathrooms. Completely and utterly unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Alexandra Harrington
I went through the drive thru and Aiden was very polite very helpful and friendly what an amazing experience I had Everytime I go there I get this guy who’s super rude but not this guy he was absolutely amazing and so kind he deserves a raise awesome customer service good job Aiden God bless u
Josh Perry
Another positive visit. The staff was accommodating and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Susan Crane
Times in App are wrong. Went for breakfast, place was closed
Jason Figueroa
Thanks for the food poisoning, & trip to the ER last night the Burger meat smelled expired after I took 1 bite couldn’t eat the rest. I try my hardest to not hold employees accountable at chain restaurants like this because I know how busy & stressful it gets but this seemed intentional, no reason should expired patties or food that’s been sitting out for hours should be served to the public like this.
Christina Mello
I went there to use a birthday reward for the app. The girl said it didn’t work but I couldn’t use anything else in the app because it was telling me I used one already, I wouldn’t have even bothered going there but I order and try to show it to the cashier who says it’s all the McDonalds and it’s a world wide problem, nothing he can do about it but then asks if I have another code? Huh? I literally was trying to use a birthday reward about to expire, ya think they would have just looked at my phone. Anyways whatever. I get my food. The quarter pounder is drenched with grease, the fries and nuggets are hard and cold and I’m just like why do I even bother. Mind you the fries are filled half way, super disappointing to be honest, spending 17 bucks, on that. Couldn’t use my app, and didn’t even try to resolve it and also the girl through the intercom laughing while I’m trying to figure out why the code won’t work… quite rude. Def won’t be back.
I was at the South Main location last night about 9:45 p.m. and had a very awful experience with Jeremy, the cashier. I ended up calling the corporate office today because I was that upset about what happened to another person and myself. I just want to thank the manager who just called me to not only right the wrong, but for calling me back within an hour to say that it was taken care of. I'm sorry, but you should not be working with the public, Jeremy. As a loyal customer, customer service should be your number one priority, along with respect. To the manager last night, at first i was pretty upset with you. After all the disrespect that not only the other gentleman and I received, but also you. My heart also went to you because you just looked so frustrated. At least now you do not have to deal with that anymore.
Atmosphere: 1
Service: 1
Louis Riquelme
Too busy during rush hour to place separate meals in separate bags. In addition to not providing the correct meal.
Atmosphere: 1
Food: 3
Service: 1
Joshua Lovell Lopez
Probably the worst place to spend your money. They aren’t open until 2:00AM despite what their hours are. Went through at 12:30 PM (Drive-thru) and they told me they were closed. Go to another places instead of this once because they clearly don’t care. #trash #dobetter
Atmosphere: 1
Food: 1
Service: 1
Amy Lavoie
This is THE WORST McDonald's in the city, we live within a few blocks, so we often go to this location. And 9 outta 10 times they screw my sons meal up! It's not that hard it's a 10 nugget meal with a extra fry on the side. Tonight I received a Bigmac, 2 cheeseburgers, and 2 large fries. No nuggets! But the receipt on the bag said the correct items. It's very frustrating ALWAYS getting your food messed up. And then the management at this location is incompetent.
Atmosphere: 1
Food: 1
Service: 1
Robyn Ministeri
The service is awful! Always! Has a lot to do more than likely female manager!!!!! Obviously the leader needs to rise above not be the rudest, makes more mistakes then her staff!! Definitely time for new management! Hopefully it would change the rest of the issues,attitude,mistakes in order, mistake in pricing I live directly up the street so I’m there often definitely not as much as I would be if……….
Great place. This McDonald is one of the best in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Place is always filthy and messes up my order nearly Everytime I go. If you go inside expect to stand at the counter all day and be Ignored
I go here for the convenience of it being close by, but 9/10 time my meals are wrong. I get 3 kid happy meals 4 nuggets with extra fries. Pretty simple right, except either I get apple slices or just one fries, every single time.
Food: 1
Service: 1
Super frustrating visit to dine in around 3:30pm on 12/10/24.
I ordered on the kiosk but the pay pad was having an error. I waited to pay at the counter. The crew member working the front was a short, round, middle-aged hispanic man with long (health code?) black hair. He ignored me passing the counter several times despite making eye contact with me. A female manager saw me waiting and told me he would be right over to help me. Several minutes passed and I am watching him construct a doordash order that had just popped up on the lobby screen. The manager instructed him to go help me at the counter at least three times, he ignored this. He ignored me.
By the time he finally did approach the counter, I was fuming. I wasn’t expecting a lot from this Fall River McD location, but this guy got to me on a period day. Why was he acting like this at work? I let him know how lazy I thought he was and left without paying for my kiosk order at all. I then walked down to the Dunkin’ on Globe St. where I enjoyed a bagel and latte and my order total was $4 less than I was about to spend at your McDonald’s.
Service: 1
Locked bathrooms. Completely and utterly unacceptable.
Atmosphere: 1
Food: 1
Service: 1
I went through the drive thru and Aiden was very polite very helpful and friendly what an amazing experience I had Everytime I go there I get this guy who’s super rude but not this guy he was absolutely amazing and so kind he deserves a raise awesome customer service good job Aiden God bless u
Another positive visit. The staff was accommodating and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Times in App are wrong. Went for breakfast, place was closed
Thanks for the food poisoning, & trip to the ER last night the Burger meat smelled expired after I took 1 bite couldn’t eat the rest. I try my hardest to not hold employees accountable at chain restaurants like this because I know how busy & stressful it gets but this seemed intentional, no reason should expired patties or food that’s been sitting out for hours should be served to the public like this.
I went there to use a birthday reward for the app. The girl said it didn’t work but I couldn’t use anything else in the app because it was telling me I used one already, I wouldn’t have even bothered going there but I order and try to show it to the cashier who says it’s all the McDonalds and it’s a world wide problem, nothing he can do about it but then asks if I have another code? Huh? I literally was trying to use a birthday reward about to expire, ya think they would have just looked at my phone. Anyways whatever. I get my food. The quarter pounder is drenched with grease, the fries and nuggets are hard and cold and I’m just like why do I even bother. Mind you the fries are filled half way, super disappointing to be honest, spending 17 bucks, on that. Couldn’t use my app, and didn’t even try to resolve it and also the girl through the intercom laughing while I’m trying to figure out why the code won’t work… quite rude. Def won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was at the South Main location last night about 9:45 p.m. and had a very awful experience with Jeremy, the cashier. I ended up calling the corporate office today because I was that upset about what happened to another person and myself. I just want to thank the manager who just called me to not only right the wrong, but for calling me back within an hour to say that it was taken care of. I'm sorry, but you should not be working with the public, Jeremy. As a loyal customer, customer service should be your number one priority, along with respect.
To the manager last night, at first i was
pretty upset with you. After all the disrespect that not only the other gentleman and I received, but also you. My heart also went to you because you just looked so frustrated. At least now you do not have to deal with that anymore.
Atmosphere: 1
Service: 1
Too busy during rush hour to place separate meals in separate bags. In addition to not providing the correct meal.
Atmosphere: 1
Food: 3
Service: 1
Probably the worst place to spend your money. They aren’t open until 2:00AM despite what their hours are. Went through at 12:30 PM (Drive-thru) and they told me they were closed. Go to another places instead of this once because they clearly don’t care. #trash #dobetter
Atmosphere: 1
Food: 1
Service: 1
This is THE WORST McDonald's in the city, we live within a few blocks, so we often go to this location. And 9 outta 10 times they screw my sons meal up! It's not that hard it's a 10 nugget meal with a extra fry on the side. Tonight I received a Bigmac, 2 cheeseburgers, and 2 large fries. No nuggets! But the receipt on the bag said the correct items. It's very frustrating ALWAYS getting your food messed up. And then the management at this location is incompetent.
Atmosphere: 1
Food: 1
Service: 1
The service is awful! Always! Has a lot to do more than likely female manager!!!!! Obviously the leader needs to rise above not be the rudest, makes more mistakes then her staff!! Definitely time for new management! Hopefully it would change the rest of the issues,attitude,mistakes in order, mistake in pricing I live directly up the street so I’m there often definitely not as much as I would be if……….
Food: 3
Loading...