Showed up as soon as they opened. Gentleman was friendly and made us a delicious pizza at 10 am 😋 Maybe more than one person to open would be a suggestion but he did great 👏🏻
So, pizza delivery. We all have bad experiences and it can be unfair to the store if the delivery wasn't perfect and the customer complains. I'm however leaving this 1 star review for everything that happened after. I had to call the store because food was never delivered, after waiting 15 minutes I finally got through to someone. I was told that the driver called the number but they couldn't get through. I then asked if I could get a refund or if the food could be redelivered and was rudely told they were very busy in the store and they would put me on hold to figure something out. I was on hold for over 30 minutes until i finally got annoyed and drove to the pizza place, as I was still on hold. I got to the "very busy" store and found they had no customers but instead had five employees playing and joking along with their manager. Told the clerk my story, who was the same person who put me on hold in the first place. She got the manager and I finally got my very cold food. This was now well over two hours since the order was placed. I didn't ask for anything but the food that was paid and didn't even ask for the delivery fee or tip. Nothing was offered in the first place and I wasn't about to waste more time dealing with their incompetence. Accidents happen, I was part of the issue because of the phone mix up, but poor service is no accident. It's caused from carelessness and bad leadership. Don't waste your money and, more importantly your time, supporting this business. There are many local pizza places in Fall River and Somerset who appreciate your business and treat customers and their money, with respect.
Atmosphere: 1
Food: 1
Service: 1
Joy Byrne
Never going there again
Atmosphere: 1
Food: 1
Service: 1
Travis B
Awful service
Atmosphere: 1
Food: 1
Service: 1
JBDH Bracelets
I will not be ordering from here again.. They are disgusting and they do not have good quality foods anymore. I suggest you do not go here because it’s not as good as it use to.
Atmosphere: 1
Food: 1
Service: 1
Moon Tribe Tarot
The order I was received last nightwas wrong, I can't have cheese and ordered plain breadaticks. I received garlic Parmesan sticks and called back immediately. The person I called told me she would send out the right order either later that night or the next day. I never got them that night so I called back today and they told me I would have to pay the delivery fee to get the food back. The woman I talked to last night never mentioned this.
I have 2 chronic illnesses that makes eating very difficult, I wasn't simply being picky. I literally couldn't eat the food I received and I wasn't offered a refund.
Service: 1
Ryan Rego
I hate to leave a bad review but have to...ordered a pizza n soda was told its 12 n change but with delivery charges over 22..the pizza was raw greasy n doughy ..the pizza wasn't even cut enough to pull apart i had to cut it myself..the delivery driver wouldn't come to my door instead he called me n basically had/made me come out to the street to get n pay for my food,when I asked how much the delivery charge was he suddenly didn't speak English..this was the worst pizza I've ever had
Hey ya’ll! My name is Iris and I work at this location and will soon be working my way up to work in the Warwick, RI location and many more locations to come! I look forward to seeing all my current and future loyal customers! Thank you all for keeping Papa John’s Pizza in business for almost 40 years !!!
Vegetarian options: Don’t eat meat ?? No problem ! Just ask for our meat less pizza topping options !
Dietary restrictions: You on a diet ? Bet! We got you! Just ask for the Gluten Free Crust !!
Parking: We have plenty of parking spaces for our amazing and loyal customers!!
Kid-friendliness: Have your child with you and they’re picky ? We got your back! Just ask for our boneless chicken, cheesy sticks and much more !
Wheelchair accessibility: We have easy wheelchair entry into our store!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken Wings, Tuscan 6-Cheese Cheesesticks, Double Chocolate Chip Brownie, Supposed to Be BBQ Chicken, Doughy Nasty Pizza, Spinach Alfredo Pizza, Garden Fresh Pizza, Pizza Dipping Sauce, Free Pizza, Create Your Own Gluten-Free Crust, Pepperoni Pizza, Special Seasonings, Honey Chipotle Wings, Cheese Pizza, The Meats Pizza, Ultimate Pepperoni Pizza, Cinnamon Pull Aparts, Garlic Knots, Chocolate Chip Cookie, Chicken Alfredo Papa Bowl
Mike Wynn
Good pizza for a very reasonable price!
Atmosphere: 1
Food: 5
Service: 5
Lisa
My grandson raved about the food here. It was not good, at all and I would not eat there again. The garlic knots were dry, the sandwich I got pappadia, it barely had and steak filling and it had green peppers, which I asked for there to be none. My grandsons pizza was doughy and not cut good. The eating area was very dirty, floor and tables. The counter help was very nice, especially the woman home schooling her kids, she was very nice.
Always on point
Food: 5
Service: 5
Horrible store. Order from anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Showed up as soon as they opened. Gentleman was friendly and made us a delicious pizza at 10 am 😋
Maybe more than one person to open would be a suggestion but he did great 👏🏻
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
I love the papadia.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Wings, Honey Chipotle Wings
So, pizza delivery. We all have bad experiences and it can be unfair to the store if the delivery wasn't perfect and the customer complains. I'm however leaving this 1 star review for everything that happened after. I had to call the store because food was never delivered, after waiting 15 minutes I finally got through to someone. I was told that the driver called the number but they couldn't get through. I then asked if I could get a refund or if the food could be redelivered and was rudely told they were very busy in the store and they would put me on hold to figure something out. I was on hold for over 30 minutes until i finally got annoyed and drove to the pizza place, as I was still on hold. I got to the "very busy" store and found they had no customers but instead had five employees playing and joking along with their manager. Told the clerk my story, who was the same person who put me on hold in the first place. She got the manager and I finally got my very cold food. This was now well over two hours since the order was placed. I didn't ask for anything but the food that was paid and didn't even ask for the delivery fee or tip. Nothing was offered in the first place and I wasn't about to waste more time dealing with their incompetence. Accidents happen, I was part of the issue because of the phone mix up, but poor service is no accident. It's caused from carelessness and bad leadership. Don't waste your money and, more importantly your time, supporting this business. There are many local pizza places in Fall River and Somerset who appreciate your business and treat customers and their money, with respect.
Atmosphere: 1
Food: 1
Service: 1
Never going there again
Atmosphere: 1
Food: 1
Service: 1
Awful service
Atmosphere: 1
Food: 1
Service: 1
I will not be ordering from here again.. They are disgusting and they do not have good quality foods anymore. I suggest you do not go here because it’s not as good as it use to.
Atmosphere: 1
Food: 1
Service: 1
The order I was received last nightwas wrong, I can't have cheese and ordered plain breadaticks. I received garlic Parmesan sticks and called back immediately. The person I called told me she would send out the right order either later that night or the next day. I never got them that night so I called back today and they told me I would have to pay the delivery fee to get the food back. The woman I talked to last night never mentioned this.
I have 2 chronic illnesses that makes eating very difficult, I wasn't simply being picky. I literally couldn't eat the food I received and I wasn't offered a refund.
Service: 1
I hate to leave a bad review but have to...ordered a pizza n soda was told its 12 n change but with delivery charges over 22..the pizza was raw greasy n doughy ..the pizza wasn't even cut enough to pull apart i had to cut it myself..the delivery driver wouldn't come to my door instead he called me n basically had/made me come out to the street to get n pay for my food,when I asked how much the delivery charge was he suddenly didn't speak English..this was the worst pizza I've ever had
Restaurantji Recommends
Can't order in store has to be online.
Hey ya’ll! My name is Iris and I work at this location and will soon be working my way up to work in the Warwick, RI location and many more locations to come! I look forward to seeing all my current and future loyal customers! Thank you all for keeping Papa John’s Pizza in business for almost 40 years !!!
Vegetarian options: Don’t eat meat ?? No problem ! Just ask for our meat less pizza topping options !
Dietary restrictions: You on a diet ? Bet! We got you! Just ask for the Gluten Free Crust !!
Parking: We have plenty of parking spaces for our amazing and loyal customers!!
Kid-friendliness: Have your child with you and they’re picky ? We got your back! Just ask for our boneless chicken, cheesy sticks and much more !
Wheelchair accessibility: We have easy wheelchair entry into our store!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken Wings, Tuscan 6-Cheese Cheesesticks, Double Chocolate Chip Brownie, Supposed to Be BBQ Chicken, Doughy Nasty Pizza, Spinach Alfredo Pizza, Garden Fresh Pizza, Pizza Dipping Sauce, Free Pizza, Create Your Own Gluten-Free Crust, Pepperoni Pizza, Special Seasonings, Honey Chipotle Wings, Cheese Pizza, The Meats Pizza, Ultimate Pepperoni Pizza, Cinnamon Pull Aparts, Garlic Knots, Chocolate Chip Cookie, Chicken Alfredo Papa Bowl
Good pizza for a very reasonable price!
Atmosphere: 1
Food: 5
Service: 5
My grandson raved about the food here. It was not good, at all and I would not eat there again. The garlic knots were dry, the sandwich I got pappadia, it barely had and steak filling and it had green peppers, which I asked for there to be none. My grandsons pizza was doughy and not cut good. The eating area was very dirty, floor and tables. The counter help was very nice, especially the woman home schooling her kids, she was very nice.
Atmosphere: 1
Food: 1
Service: 3
Best food and great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
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