Came in the cafe and went to where u wait in line so that the barrister asks you if your ready to order, well apparently that’s not the case anymore because u can come in and just go up to the counter and ignore the person that’s been waiting there over 10 mins and the lady ask him how can she help him so I waited until she and the other customer was done with his order so that when someone finally realize I was waiting, she asked me how can I help you so I asked her about my drink and then I asked her. I was just wondering where does your line start so that you can proceed to help the next customer and she also said oh just anyone can come up to the counter so I said so if you had a line waiting which is over here where I completely says wait here till the next available Bautista to help you what’s the point of me waiting and also what’s the point of u having a sign? She rudely answer and said is that all with ur order and gave me a price and I said well no I’m not done with my order. She did not acknowledge the fact of what was going on. So I asked to speak to the manager which he was very helpful. Customer service is out the door apparently at these Starbucks. I’m done with going to Starbucks at this point I will be making my own drink at home and you just lost another customer. Ps these are the reason why people are not going out to eat or drink at industry.
Service: 1
christopher spivey-ortiz
Thank you for being open on Christmas day and serving customers with amazing attitudes. It made my day and I know it isn't easy working on the holidays so thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Kakada Sophorn
I go to that nail salon on Thames for 3 years they are really nice 💕
Atmosphere: 5
Food: 5
Service: 5
Cristina D'Attelo
The lady that took our order was very nice but approaching the window, the cashier was very disrespectful, and rude to us. After getting the order, I opened the sandwich to make sure that they took the cheese off like I asked, and there wasn’t cheese, but there was a hair. This is actually disgusting and made me not want to eat the sandwich. If I could give a 0 star, I would.
Atmosphere: 1
Food: 1
Service: 2
Nicole Bullock
apple crisp latte fire
Atmosphere: 4
Food: 5
Service: 5
Ashlianna Felix
On Sunday, September 29th, at 6:48 AM, I visited store #50935. The woman at the front counter, who had dark reddish hair, an olive complexion, and wore thick-rimmed glasses, was extremely rude to both myself and my friend. My friend, who is not a regular Starbucks customer, asked for a 'medium coffee, regular.' In response, she scoffed and said, 'This isn’t a Dunkin.' After receiving his coffee, my friend asked for a straw, and she responded in a snarky tone, 'It’s right there.' Her behavior was unnecessarily condescending, making my friend feel uncomfortable and unwelcome. Such treatment is not conducive to attracting new customers.
Service: 1
Catia Pereira
If you go you should get a strawberry icy refresher with no strawberries no cold foam light ice and lemonade it’s super good with a cookies and cream cake But it was pretty clean and the food is good or service is great
Atmosphere: 5
Food: 5
Service: 5
Marie Almstrom
Music is too loud, bathrooms are dirty and sometimes, no toilet paper
Atmosphere: 3
Food: 4
Service: 5
Ashley Spavold
Awesome staff. Will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Michael
If I could rate a -2 stars, I would. I ordered a coffee frappucino. She pumped half a squirt and didn’t bother opening up a new bottles of coffee flavor. This is after she finished a 1 minute conversation with another worker. I won’t bother again, spending $5 for water flavored Frappuccino.
Keep your trans and pride stickers off the cups, not everyone wants them. Imagine if we put a trump sticker you all would be whining
joseph Rapoza
There is nothing like a cup of Star Bucks. You can taste the coffee, cream and sugar. No one makes coffee like STAR BUCKS.
Atmosphere: 5
Food: 5
Service: 5
Kelli Rapoza
If you're in a hurry, your in the wrong place! Great Staff. Great Coffee. SO MANY PEOPLE must be great!
Atmosphere: 5
Food: 5
Service: 5
Bertha Soares
Let me tell you I was surprised to know they were not fresh pastry. Not one strawberry in the fruit parfait. Very disappointed ☹️
Atmosphere: 4
Food: 1
Service: 3
Holly Nicolau
Ally is always at the top of her game! She knows my order and knows when they haven’t been made right. She’s always takes care of me with the utmost courtesy and professionalism! Thank you for being you Ally!
Came in the cafe and went to where u wait in line so that the barrister asks you if your ready to order, well apparently that’s not the case anymore because u can come in and just go up to the counter and ignore the person that’s been waiting there over 10 mins and the lady ask him how can she help him so I waited until she and the other customer was done with his order so that when someone finally realize I was waiting, she asked me how can I help you so I asked her about my drink and then I asked her. I was just wondering where does your line start so that you can proceed to help the next customer and she also said oh just anyone can come up to the counter so I said so if you had a line waiting which is over here where I completely says wait here till the next available Bautista to help you what’s the point of me waiting and also what’s the point of u having a sign? She rudely answer and said is that all with ur order and gave me a price and I said well no I’m not done with my order. She did not acknowledge the fact of what was going on. So I asked to speak to the manager which he was very helpful. Customer service is out the door apparently at these Starbucks. I’m done with going to Starbucks at this point I will be making my own drink at home and you just lost another customer. Ps these are the reason why people are not going out to eat or drink at industry.
Service: 1
Thank you for being open on Christmas day and serving customers with amazing attitudes. It made my day and I know it isn't easy working on the holidays so thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
I go to that nail salon on Thames for 3 years they are really nice 💕
Atmosphere: 5
Food: 5
Service: 5
The lady that took our order was very nice but approaching the window, the cashier was very disrespectful, and rude to us. After getting the order, I opened the sandwich to make sure that they took the cheese off like I asked, and there wasn’t cheese, but there was a hair. This is actually disgusting and made me not want to eat the sandwich. If I could give a 0 star, I would.
Atmosphere: 1
Food: 1
Service: 2
apple crisp latte fire
Atmosphere: 4
Food: 5
Service: 5
On Sunday, September 29th, at 6:48 AM, I visited store #50935. The woman at the front counter, who had dark reddish hair, an olive complexion, and wore thick-rimmed glasses, was extremely rude to both myself and my friend. My friend, who is not a regular Starbucks customer, asked for a 'medium coffee, regular.' In response, she scoffed and said, 'This isn’t a Dunkin.' After receiving his coffee, my friend asked for a straw, and she responded in a snarky tone, 'It’s right there.' Her behavior was unnecessarily condescending, making my friend feel uncomfortable and unwelcome. Such treatment is not conducive to attracting new customers.
Service: 1
If you go you should get a strawberry icy refresher with no strawberries no cold foam light ice and lemonade it’s super good with a cookies and cream cake But it was pretty clean and the food is good or service is great
Atmosphere: 5
Food: 5
Service: 5
Music is too loud, bathrooms are dirty and sometimes, no toilet paper
Atmosphere: 3
Food: 4
Service: 5
Awesome staff. Will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
If I could rate a -2 stars, I would.
I ordered a coffee frappucino. She pumped half a squirt and didn’t bother opening up a new bottles of coffee flavor. This is after she finished a 1 minute conversation with another worker. I won’t bother again, spending $5 for water flavored Frappuccino.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Keep your trans and pride stickers off the cups, not everyone wants them. Imagine if we put a trump sticker you all would be whining
There is nothing like a cup of Star Bucks. You can taste the coffee, cream and sugar. No one makes coffee like STAR BUCKS.
Atmosphere: 5
Food: 5
Service: 5
If you're in a hurry, your in the wrong place! Great Staff. Great Coffee. SO MANY PEOPLE must be great!
Atmosphere: 5
Food: 5
Service: 5
Let me tell you I was surprised to know they were not fresh pastry. Not one strawberry in the fruit parfait. Very disappointed ☹️
Atmosphere: 4
Food: 1
Service: 3
Ally is always at the top of her game! She knows my order and knows when they haven’t been made right. She’s always takes care of me with the utmost courtesy and professionalism! Thank you for being you Ally!
Service: 5
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