Alex is a Rockstar. Alex offered fast, kind, and informative service. While clearly understaffed Alex seemed to be working 3 roles;headset, cashier(window) and seemed to be helping the cooks as well. Alex was attentive-- made sure my order was correct, my coupon applied and rewards attached. When you are in a rush and need a quick meal, Alex is exactly the type of worker you want taking your order. :)
Atmosphere: 5
Food: 4
Service: 5
Chris Chaver
Whoever the Big Back girl is working the drive through Today 01/28/25, needs to be moved to dishwasher or table cleaner, not only did she get my order all wrong when I got up to the window I asked politely if I could get two more sauces before she charged me, well she charged me for the sauce and still didn’t give me them. Had a major attitude like I was forcing her to work there or something. Food was cold but can’t expect any better to come out of Fallriver
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Fries, Hamburger
Jason Perry
This location always gets something messed up with the order
Atmosphere: 3
Food: 3
Service: 1
Paul
Drive thru line is insane at night
Atmosphere: 3
Food: 3
Service: 3
John Belisle
There’s always something wrong with the fountain drinks they taste like complete garbage every single flavor I try is either no carbonation or no syrup flavor sometimes it’s both
Atmosphere: 3
Food: 3
Service: 1
Joshua Lovell Lopez
This place is going to kill someone with food poisoning. They’ve repeatedly given me cold food. It really begs the question if their food warmers even work properly.
Atmosphere: 1
Food: 1
Service: 1
TooCoolForSleep
Ordered a small chocolate frosty, I was told "hell nahh", gave him silence then he told me "pull up".
Atmosphere: 3
Food: 5
Service: 1
Aubrey K
Love the Dr. Pepper they always have it! The soda is always full and I always get different food items. The staff are very nice as well.
Atmosphere: 5
Food: 5
Service: 5
trin
I've been coming here for a while and the staff are very pleasant people. You get greeted with a nice smile and I've never gotten my order messed up. The food is good compared to other Wendy's I've been to where I get barely any of the food I ordered or none of the food I ordered! I love the soda machines because they are very high tech and almost always full, its easier to use and the screen is so much more fun.
Atmosphere: 5
Food: 5
Service: 5
Michael Mangan
I never even got to order I stood there I was the only person in line not one person greeted me not one person told me to hold on All they did was concentrate on the drive-thru that did not care for anybody eating inside the restaurant. The manager would not even look at me she needs to be retrained everybody in that restaurant needs to be retrained. It's another Wendy's I will never be going to because of management
By far the worst place ever to get food. I like Wendy’s but I hate it when this is the closest one to my house. The food is always old and been sitting or they mess up your order completely
Atmosphere: 1
Food: 1
Service: 1
Mareline Rivera
Was expecting more from the Krabby Patty Collab. Lately this location has been letting me down. The frosty only had the puree in the bottom and not swirled like in the original image. And you can also see the quality of the sandwich. Before this visit i had a food missing and they didn’t even let me know that the item was no longer available until i asked for it and they replaced it with something else. Don’t think i will go back to this location.
Atmosphere: 2
Food: 1
Service: 1
David Drew
The food was good, but when you order the meals they ran out of soft drinks and they wouldn't accommodate. Overall it was okay they were overwhelmed but it worked out fine.
Alex is a Rockstar. Alex offered fast, kind, and informative service. While clearly understaffed Alex seemed to be working 3 roles;headset, cashier(window) and seemed to be helping the cooks as well. Alex was attentive-- made sure my order was correct, my coupon applied and rewards attached. When you are in a rush and need a quick meal, Alex is exactly the type of worker you want taking your order. :)
Atmosphere: 5
Food: 4
Service: 5
Whoever the Big Back girl is working the drive through Today 01/28/25, needs to be moved to dishwasher or table cleaner, not only did she get my order all wrong when I got up to the window I asked politely if I could get two more sauces before she charged me, well she charged me for the sauce and still didn’t give me them. Had a major attitude like I was forcing her to work there or something. Food was cold but can’t expect any better to come out of Fallriver
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Fries, Hamburger
This location always gets something messed up with the order
Atmosphere: 3
Food: 3
Service: 1
Drive thru line is insane at night
Atmosphere: 3
Food: 3
Service: 3
There’s always something wrong with the fountain drinks they taste like complete garbage every single flavor I try is either no carbonation or no syrup flavor sometimes it’s both
Atmosphere: 3
Food: 3
Service: 1
This place is going to kill someone with food poisoning. They’ve repeatedly given me cold food. It really begs the question if their food warmers even work properly.
Atmosphere: 1
Food: 1
Service: 1
Ordered a small chocolate frosty, I was told "hell nahh", gave him silence then he told me "pull up".
Atmosphere: 3
Food: 5
Service: 1
Love the Dr. Pepper they always have it! The soda is always full and I always get different food items. The staff are very nice as well.
Atmosphere: 5
Food: 5
Service: 5
I've been coming here for a while and the staff are very pleasant people. You get greeted with a nice smile and I've never gotten my order messed up. The food is good compared to other Wendy's I've been to where I get barely any of the food I ordered or none of the food I ordered! I love the soda machines because they are very high tech and almost always full, its easier to use and the screen is so much more fun.
Atmosphere: 5
Food: 5
Service: 5
I never even got to order I stood there I was the only person in line not one person greeted me not one person told me to hold on All they did was concentrate on the drive-thru that did not care for anybody eating inside the restaurant. The manager would not even look at me she needs to be retrained everybody in that restaurant needs to be retrained. It's another Wendy's I will never be going to because of management
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
By far the worst place ever to get food. I like Wendy’s but I hate it when this is the closest one to my house. The food is always old
and been sitting or they mess up your order completely
Atmosphere: 1
Food: 1
Service: 1
Was expecting more from the Krabby Patty Collab. Lately this location has been letting me down. The frosty only had the puree in the bottom and not swirled like in the original image. And you can also see the quality of the sandwich. Before this visit i had a food missing and they didn’t even let me know that the item was no longer available until i asked for it and they replaced it with something else. Don’t think i will go back to this location.
Atmosphere: 2
Food: 1
Service: 1
The food was good, but when you order the meals they ran out of soft drinks and they wouldn't accommodate. Overall it was okay they were overwhelmed but it worked out fine.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Wendy’S Baked Potatoes
Too slowwwww
Atmosphere: 1
Food: 1
Service: 1
Dirty and homeless people in lobby 0 stars
Atmosphere: 1
Food: 1
Service: 1
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