Terrifically long wait in the drive through, completely incompetent staff in regard to following simple order instructions, and a prime location in the worst ghetto of the slums of a decrepit Falmouth. This is, by far and away, the worst dining experience I’ve ever had the unfortunate displeasure of experiencing, and I say that having been to Brockton MA, and they aren’t particularly known for their culinary expertise. I’d rather take my own life and that of a small family with me than ever TRY to eat here again. We ordered a SINGLE CHICKEN SANDWICH with no mayonnaise, and the one geriatric employee with more pounds on her waist than cells in her brain couldn’t even manage to spit out so simple of a request without somehow miraculously messing everything up. So, one explosive episode of mayo later, we find ourselves wondering what wicked thing we must’ve done for the gods to burden us with this curse.
Atmosphere: 1
Food: 1
Service: 1
kelly swain
can never get an order right. staff very slow.
Atmosphere: 1
Food: 2
Service: 1
Matthew Chipper Brooks
They have a great burger called the rodeo burger which is all I get when I go there and it is delicious!!! I'm sure if that's good they have to have other good things to!Parking: Parking is free and it has a big parking lot
Atmosphere: 4
Food: 4
Service: 4
Robert Alonso
Burger made me sick .... as a chef I know it's from food safety I have a strong resistance to food poisoning or unkempt areas old fryer oil maybe I cook for 100 to 300 ppl a night this time of year and only hot food is bk or McDonald's don't know if there's a shift I'm management but as someone who doesn't complain and understands the food industry intimately this feeling I was left with ... MY morals as a chef and restaurant life enthusiasts I feel saying nothing ... isn't gonna help anyone your company included ... I dont want anything but to look over the way food is being prepared I'd be glad to return when that happensThank youChef RobI wish your staff and employees nothing but the bestim Glad it was me and not a immune system sensitivity person celiac ect
Restrooms were horrible dirty floors etc no paper towel in dispenser. Only three other orders after ours and we got someone else's order in a to go bag when we told we were eating. Fries were cold by the time they made to right burger. The tables were not cleaned It
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Burger
Gail Dunford
My son ate there this evening and now has violent food poisoning. I called the restaurant but it rolls to voice mail and the mailbox is full. I will be contacting the health dept tomorrow.
Food: 1
Brandon Hay
The food is mediocre at best… not consistent at all. Staff is rude and act like you are a inconvenience to them not personal at all!! I sat in the drive thru for 20 minutes and had ZERO interaction with any staff I was not greeted at the window, was not told my total at the speaker or window, not apologetic for the long wait. I’ve worked in customer service management for nearly ten years and was shocked by the service I got. This store is somewhere I wouldn’t go back to even as a last resort I will not be giving them my business again. Management is needed in that store.
Conveniently located near the ferry stop, made a great stop for last minute munchies. Seamless process, $1 slushies, knowing if they had ketchup available for fries somewhere would have been nice, and the nice flame broiled taste taste that BK is well known for. Clean restaurant. Worker told me coke slushie was out so I had cherry replace instead. Sorry to see so many complaints.
Didn't get the order right, and overcharged.Screw it, they must need the money.Never going back to this one (Falmouth) again.
Atmosphere: 1
Food: 3
Service: 1
Kayla Aschiero
multiple sources clearly states the Burger King is open until 12 but when approaching the worker she said they closed at 11. She claimed theres an automated message asking for our order at the drive through when it sounded like a person asking us for our order. Don’t come here past 9 they are clearly too bothered to take your
Service: 1
Shawn Pizza
Never have i witnessed such chaos. Fully staffed, but they are nonstop yelling orders at each other and getting each other confused, which resulted in every order i witnessed either put together wrong or ordered wrong. Not one customer in the 20 minutes I waited received their orders correctly, including myself. Instead of working together and being helpful, they all wanted to boss each other around. As a store manager myself, what I witnessed was just utter chaos, and could of been avoided. Resulting in a lot of happy customer's, instead of unhappy customers.
Atmosphere: 1
Food: 2
Service: 1
Rene P.
to be fair to this review, I havent been at BK in a while. so maybe things have changed since I last went. so... I ordered a double whopper because for some reason I was craving the old chargrilled flavor; well, unfortunately for me, the meat tasted like paper, and what made kept me eating it was the flavor of the sauces and the condiments. hopefully, there's still hope at another store.
Pammy T.
It used to be a great fast food store, but unfortunately, it looks like people who worked there don't care at all about their jobs. They all look unhappy and in a bad mood. Forget about getting a receipt. I've been there 3 times, and unless you ask them, you won't have a payment receipt handle to you. The staff always had their uniform dirty and seemed to lack some self hygiene. It's a shame because I really hate driving all the way to hyannis to be able to have some decent BK
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: French Fries, Onion Rings, Nuggets
It's a BK. What else to say.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Whopper Jr
Terrifically long wait in the drive through, completely incompetent staff in regard to following simple order instructions, and a prime location in the worst ghetto of the slums of a decrepit Falmouth. This is, by far and away, the worst dining experience I’ve ever had the unfortunate displeasure of experiencing, and I say that having been to Brockton MA, and they aren’t particularly known for their culinary expertise. I’d rather take my own life and that of a small family with me than ever TRY to eat here again. We ordered a SINGLE CHICKEN SANDWICH with no mayonnaise, and the one geriatric employee with more pounds on her waist than cells in her brain couldn’t even manage to spit out so simple of a request without somehow miraculously messing everything up. So, one explosive episode of mayo later, we find ourselves wondering what wicked thing we must’ve done for the gods to burden us with this curse.
Atmosphere: 1
Food: 1
Service: 1
can never get an order right. staff very slow.
Atmosphere: 1
Food: 2
Service: 1
They have a great burger called the rodeo burger which is all I get when I go there and it is delicious!!! I'm sure if that's good they have to have other good things to!Parking: Parking is free and it has a big parking lot
Atmosphere: 4
Food: 4
Service: 4
Burger made me sick .... as a chef I know it's from food safety I have a strong resistance to food poisoning or unkempt areas old fryer oil maybe I cook for 100 to 300 ppl a night this time of year and only hot food is bk or McDonald's don't know if there's a shift I'm management but as someone who doesn't complain and understands the food industry intimately this feeling I was left with ... MY morals as a chef and restaurant life enthusiasts I feel saying nothing ... isn't gonna help anyone your company included ... I dont want anything but to look over the way food is being prepared I'd be glad to return when that happensThank youChef RobI wish your staff and employees nothing but the bestim Glad it was me and not a immune system sensitivity person celiac ect
Food: 1
Service: 2
Recommended dishes: Burger, Cheeseburger, Whopper, Sandwich
Very tasty food at this particular location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper
Restrooms were horrible dirty floors etc no paper towel in dispenser. Only three other orders after ours and we got someone else's order in a to go bag when we told we were eating. Fries were cold by the time they made to right burger. The tables were not cleaned It
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Burger
My son ate there this evening and now has violent food poisoning. I called the restaurant but it rolls to voice mail and the mailbox is full. I will be contacting the health dept tomorrow.
Food: 1
The food is mediocre at best… not consistent at all. Staff is rude and act like you are a inconvenience to them not personal at all!! I sat in the drive thru for 20 minutes and had ZERO interaction with any staff I was not greeted at the window, was not told my total at the speaker or window, not apologetic for the long wait. I’ve worked in customer service management for nearly ten years and was shocked by the service I got. This store is somewhere I wouldn’t go back to even as a last resort I will not be giving them my business again. Management is needed in that store.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crispy Chicken Sandwich, Double Cheeseburger, Cheeseburger
Conveniently located near the ferry stop, made a great stop for last minute munchies. Seamless process, $1 slushies, knowing if they had ketchup available for fries somewhere would have been nice, and the nice flame broiled taste taste that BK is well known for. Clean restaurant. Worker told me coke slushie was out so I had cherry replace instead. Sorry to see so many complaints.
Restaurantji Recommends
Didn't get the order right, and overcharged.Screw it, they must need the money.Never going back to this one (Falmouth) again.
Atmosphere: 1
Food: 3
Service: 1
multiple sources clearly states the Burger King is open until 12 but when approaching the worker she said they closed at 11. She claimed theres an automated message asking for our order at the drive through when it sounded like a person asking us for our order. Don’t come here past 9 they are clearly too bothered to take your
Service: 1
Never have i witnessed such chaos. Fully staffed, but they are nonstop yelling orders at each other and getting each other confused, which resulted in every order i witnessed either put together wrong or ordered wrong. Not one customer in the 20 minutes I waited received their orders correctly, including myself. Instead of working together and being helpful, they all wanted to boss each other around. As a store manager myself, what I witnessed was just utter chaos, and could of been avoided. Resulting in a lot of happy customer's, instead of unhappy customers.
Atmosphere: 1
Food: 2
Service: 1
to be fair to this review, I havent been at BK in a while. so maybe things have changed since I last went. so... I ordered a double whopper because for some reason I was craving the old chargrilled flavor; well, unfortunately for me, the meat tasted like paper, and what made kept me eating it was the flavor of the sauces and the condiments. hopefully, there's still hope at another store.
It used to be a great fast food store, but unfortunately, it looks like people who worked there don't care at all about their jobs. They all look unhappy and in a bad mood. Forget about getting a receipt. I've been there 3 times, and unless you ask them, you won't have a payment receipt handle to you. The staff always had their uniform dirty and seemed to lack some self hygiene. It's a shame because I really hate driving all the way to hyannis to be able to have some decent BK
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: French Fries, Onion Rings, Nuggets