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Customers` Favorites
Customers` Favorites
“a cold snowy day. perfect for beer and German food! Well, kind of.... Arrived around 2pm after a small snow storm. (roads in Chicopee were HORIBLE!!!). Sat at the bar, which was empty. Maybe 3 tables of folks!! ordered a beer. Great! Complimentary Chips and dip were fabulous!! Ordered the Jager Schnitzel with spatzel and cabbage.Schnitzel was just ok. A bit tough. Spatzel was Luke warm and bland. cabbage? just ok. beers?Great! it will be awhile before I go back.“
Customers` Favorites
“The burgers are ok prices affordable not bad nothing to write home about. However this review is about my server. She was very rudely shoved into by a customer with his arm into her chest. He did it totally intentionally. Right after this happened she went on to serve his table. Bravo for being that patient. Give this server a raise because I would've been fired for sure.“
“wonderful place and owners“
“Excellent atmosphere, staff and food.“
“My finance, sister and fiances brother went there for the first time on Saturday, March 25th. The bartender was unbelievably rude. The bar was not very busy but because my fiance took the bartender away from chatting with her friends when he asked to have his keno numbers played, she was visibly annoyed that she had to come over to us and told my fiance to sit closer to the machine because it was "rude to have her do it from where we were sitting" and then proceed to roll her eyes at us. (we were sitting at that bar). When she came back, I asked her to not roll her eyes at us, at which point she became confrontational and stated "I'll do whatever the f I want". We left shortly after because of the poor service confrontational atmosphere and as we were leaving she yelled "don't come back".“
Recommended
Customers` Favorites
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“Back Room Bar & Grill in Agawam is hands-down one of my all-time favorite hidden gems. Nick and Jess are always right in the mix, behind the bar, out on the floor, working hard with their team and making sure everything’s on point. The food is always awesome, the service is top-notch, and the vibe just feels right every time. You can tell they really care about what they’ve built here. Love this place!“