Dunkin'
266 Concord St, Framingham
(508) 872-0785
Recent Reviews
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Rude and grumpy lady at 7 pm on the 01/23 ,
Atmosphere: 2
Food: 2
Service: 1
No bathroom
Atmosphere: 1
Food: 1
Service: 1
They have French Crullers!! No Dunkin has those! I am thrilled.
Atmosphere: 5
Food: 5
Service: 5
I stopped here because I really needed to use the bathroom and before I even asked to use the bathroom I ordered a coffee that I didn't even need because I wanted to respect the policy for the bathroom being for paying customers. After I ordered my coffee I asked to use the bathroom and the woman denied me access even though I stated I had a medical condition. I told her that is against ADA and was still denied. Her reason was that her manager says no access to bathroom after 7pm which is illegal for a restaurant to do so. I then asked for a refund and she refused to give me the refund on the coffee they had not yet made me and I argued with her a bit and she finally gave me my refund. I understand there may be an issue with homeless people using the bathroom in that area without purchasing anything but I was a paying customer with a medical condition and denying access to the bathroom is not acceptable by any means.
Atmosphere: 1
Food: 1
Service: 1
I had a little confusion ordering on app, very helpful with my mistakes
Atmosphere: 5
Food: 5
Service: 5
I got a sausage and egg on am English muffin with out cheese - they made it with cheese and I told them it was with out . They went around the corner and just tried to pull the melted cheese off the sandwich and gave It back , I saw half of the melted cheese still on the sandwich . And on top of that my coffee was burnt ? completely waste of money
Atmosphere: 3
Food: 1
Service: 1
With so many dunkin locations around, i would avoid this one at all costs. The inside is always dirty and disgusting. Floors are dirty wet and sticky. Twice now i have gotten my regular order, which has cold foam, and the cold foam separated into chunks of fat. The second time it happened, i went to ask why and the guy said “its supposed to be like that ” which i said “no, it isnt”. Have never had this issue at any other dunkin in the area. Also, it seems like they dont run AC inside, because its ridiculously hot inside. During the summer? Sure, i guess. Absolute mess of a location. Today was my last time giving this place my money.
Atmosphere: 1
Food: 1
Service: 1
Excellent place
Atmosphere: 5
Food: 5
Service: 5
This Dunkin is one of the worst ones I've been to in all of Massachusetts. If I ask for a Signature Latte the way it comes, every single other one makes it the same way every time. This place gives you a hard time and wants you to lay out every single thing you want in it. I'm trying to get in and out I've got things to do, yet even though this Dunkin is closer to my house. It ends up being quicker for me to go to one farther away for faster service because of how long these people take, yet they STILL manage to mess up orders regularly.
Atmosphere: 1
Food: 2
Service: 1
You don't roll into a Dunkin' for the atmosphere or service, it's the COFFEE and DONUTS that we all crave!
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
The food was good but I ordered 3 sandwiches and I only got one u said 3 they said no one and the people who work there are so harsh and they never smile and I said a refresher not a lemonade there's and girl who kinda brown and she is the harshest would I recommend this place. For people who wants to have a bad day but enjoy there food.
Atmosphere: 1
Food: 4
Service: 2
Seems to be under new ownership. Was not crowded on a weekday afternoon. Service was fast and friendly.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Sausage Egg and Cheese, Donuts, Bacon Egg and Cheese
First time ordering from my app. I placed a moble order They forgot my hashbrowns.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Hash Browns, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Donuts
Service was awful the girl on duty kicked us out and said she wasnt feeling good and continued to restock everything and while taking our order was rude , also says it closes at 10pm and she always closes 1hour and a half before and stops taking people at 9
Atmosphere: 5
Food: 5
Service: 1
Best Dunks in the
Atmosphere: 5
Food: 5
Service: 5
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