Dunkin'
430 Franklin St, Framingham
(508) 626-8120
Recent Reviews
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Put a sign outside Dunkins drivers to turn off their headlights before they order their food. The light pollution at this restaurant keeps getting worse, all because of these ignorant and inconsiderate drivers that pull in. Make a change about this matter
Atmosphere: 1
Food: 2
Service: 2
Came here for a latte and donut on my way home from work. Everything in my order was correct, the staff were friendly, and they were working as fast as is reasonable. The wait was not very long, although it could have been shorter if there were more than two employees working. I hope they're not understaffed.
Atmosphere: 4
Food: 5
Service: 5
Seems to be a local favorite here. There's no drive-thru but that's okay the coffee was fresh and the staff was friendly
Atmosphere: 5
Food: 5
Service: 5
Coffee in the muffin! Very efficient
Atmosphere: 5
Food: 5
Service: 5
Excellent lattes
Atmosphere: 5
Service: 5
It has excellent service and the manager is very nice and always smiling.
Atmosphere: 5
Food: 5
Service: 5
The only Dunkin’ location I have ever come across that actually offers refunds. Smooth service and mobile order mistakes are made up. That’s all I can say about this location :)
Too busy talking to friends instead of helping guests.
It’s a Great place to breakfasts!
The best Dunkin ever, i go in there every single day.
The Girls are amazing so friendly with all the costumes!
Atmosphere: 5
Food: 5
Service: 5
I ordered a sandwich and saw that they had what I asked for but told me that they couldn't use the product to make the sandwich
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Absolutely the WORST Dunkins in the city of Framingham. Coffee is always old and burnt and the "baristas" think it's always siesta time. Choose any other.
Atmosphere: 1
Food: 1
Service: 1
The place is good, but the workers are not very friendly to serve
Atmosphere: 3
Food: 4
Service: 2
Very inconsistent, been here quite a few times and it's always something different. I've ordered munchkins and asked for only glazed, got variety, asked for lemon cake donut, got old fashioned, and today i asked for a hot chocolate and got the most watered down, lukewarm beverage. Whenever I get coffee, I ask for 2 cream 4 sugar, never get it right. Very disappointing, only Dunkin that's on my way to work sadly.
Atmosphere: 4
Food: 3
Service: 1
Girls and Guys always have a smile on their faces and greet you with a cheery GM.. They all have a great customer service attitude and I always enjoy visiting everyday for my morning work coffee! Also, even when it's busy, they have you in & out of there alot quicker than some other Dunkin establishments ive visited!
Atmosphere: 5
Service: 5
Lady at the front was very rude and did not make my SEC on a croissant. I think she might be the manager in charge her name is Livia. Then when I asked about my sandwich the rest of crew members ignored me and proceeded to make other sandwiches but not mines on purpose. So yeah the Dunkins on Franklin St you owe me $5 dollars. I will be in touch with you guys franchise owners. Very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
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